Why is the serial number not working for my premiere elements 12?

Can anyone help me with why my serial number is invalid

You might want to contact Adobe directly (this is a user to user help forum, not Adobe support)
Select a reason, then click I STILL NEED HELP to activate Premiere Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements&topic=activating-my-product- or-serial-number-issues

Similar Messages

  • Why is  my serial number not working, it says it is invalid.  I have checked and it is correct

    why is  my serial number not working, it says it is invalid.  I have checked and it is correct

    The most likely explanation is that you downloaded the Creative Cloud version of Lightroom instead of the standalone version of Lightroom (which you can download from here).
    If that doesn't work, you'd need to provide a lot more details, including version of Lightroom, operating system, and exactly what you are doing that doesn't work.

  • Design Standard CS 5.5 serial number not working for Photoshop

    I am trying to install the Design Standard CS 5.5 but am having trouble with Photoshop.  All of the programs installed and open correctly except for Photoshop.  When I try to launch it, the Adobe Application Manager comes up saying that the serial number is "not valid for this product."  The serial seemed to work during the install and both InDesign and Illustrator launch without any problems.  I have also tryed uninstalling and then reinstalling Photoshop, but I still have the same problem.  I am running Mac OS X 10.6.8.

    Are you definitely installing Design Premium CS5, not a similar sounding Creative Suite? And not CS5.5?

  • Serial Number not working for a re-install

    I am still trying on this one... I needed to replace my hard Drive. I have been trying to re-install Keynote on my new hard drive but the Installer window won't recognize the Serial Number. It will allow me to open old Keynotes but not save any edits. Any help is appreciated. Thanks!

    Error "The serial number is not valid for this product" | Creative Suite

  • Serial number not working for cs3

    I bought an imac from apple in 2008 and I also purchased CS3 Design Premium. I have all the original cd's and it will not accept the serial number to install or re install.
    HELP

    Error "The serial number is not valid for this product" | Creative Suite

  • Why does my serial number not work

    after entering my serial number for my mac pro i get this page
    i have double and trebble checked the serial number - its the same on the back of the mac pro, the box and in system info
    what is happening!!!
    Check Your Service and Support Coverage
    Review your warranty status and eligibility for support and extended coverage.
    Enter your hardware serial number:
    Continue
    We're sorry, the number you have provided cannot be found in our records. Please verify the number and try again, or contact us. 
    Finding your serial number is easy. See how.

    Not something we can help other than, contact customer services.
    Apple Customer Support

  • Serial Number Not working for XSAN. PLEASE HELP!

    When I purchased the XSAN software it was version 1.0 well I installed the software on all the machines and then did the updates to XSAN 1.2, but when I go to add clients serial numbers in XSAN ADMIN 1.2 it does the Metadata Controller (which is running the XSAN ADMIN program) just fine I can see the clients but when I enter my password it says "Valid Serial Number with No Expiration Date" so I click OK. Now it has a green light next to it, but when I click Save Settings it goes back to orange and give me the error "Error while writing settings (Invalid Serial Number)". Any help would be much appreciated. Thanks.
    Powerbook G4   Mac OS X (10.4.2)  

    When I had an issue similar to yours, it was because I had typed the serial number in capital letters (just like the license showed) but it had to be in lower case. When I switched them it worked just fine.

  • I have to enter the serial number every month to keep Premiere Elements activated.

    I purchased Photoshop and Premiere Elements for a friend and installed on there computer. Every month it asks me to activate which I do by entering the serial numbers.

    josephm
    What versions of Photoshop Elements and Premiere Elements are involved and on what computer operating system?
    Do you use both program daily or frequently and is it only Premiere Elements that is requesting the monthly reactivation, never Photoshop Elements? Have you ever run into problems doing this re-activation when it is requested?
    What antivirus program do you have and how often it is updated? What on your computer has automatic updating? How old is your computer hard drive and your computer in general?
    Let us start here. Some of these issues defy the why especially when they do work on demand.
    ATR

  • HT1349 why is the serial number not found on the records?

    my ipod nano's serial number is not found on the records, why?

    You don't. Why do you think there are any and why do you need it?  iOS apps don't need a S/N since all purchases are via the App Store and recorded there.

  • Why is the serial number in the email invalid for Elements?

    why is the serial number in the email invalid for Elements?
    downloaded the right software...using the number in the email... no joy!

    Error "The serial number is not valid for this product" | Creative Suite

  • CS3 asked serial number suddenly and the box-set serial number not work.

    CS3 asked serial number suddenly, and the box-set serial number not work.

    Elton Adobe which web browser are you utilizing?  Are you signed into http://www.adobe.com/ when you attempt to contact our support team directly at Contact Customer Care.
    I would recommend utilizing a different web browser and contacting our support team directly as suggested by KGlad in message #6.

  • Serial number not working.  Help!

    I am transferring my Photoshop CS5 from my old PC to my new PC.  I deactivated the old PC and I have the serial number.  I downloaded the two files I need from the 'CS5 download products' page.  I entered my serial number in the Adobe Installer screen and it worked and started to install Photoshop.  After it installed, I went to open Photoshop and it prompted me to enter my serial number again, so I did but this time it didn't work.  It said the serial number was invalid for the product.  Why did my serial number work to install it, but it won't work to open Photoshop?  What do I need to do?

    Then I would recommend either contacting our support team or try to register your software at http://www.adobe.com/.  If you are able to register your software then there is likely a software issue preventing the serial number from being accepted.  Before we proceed though we need to verify the serial number first.
    Please feel free to update this thread with the results of your attempt to register the serial number.

  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
    Best,
    James.

    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
    adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
    your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

  • Serial number not work

    Hi, I have a new computer now. I had Photoshop on my old computer and I do not deactivate it. My serial number not work on my new computer and old computer is unavailable. What have I do to activate Photoshop? Thanks.

    The license is for two copies of Photoshop by one user on two different computers that can not be used at the same time.Contact Adobe customer service by phone.  Only they can help you.
    They will deactivate both copies of Photoshop.

  • How can i download photoshop elements and premiere elements 10 using the serial number not the cd?

    How can i download photoshop elements and premiere elements 10 using the serial number not the cd?
    I tried downloading the trial elements 11 and entering the serial number but it wouldn't work, i cannot find a trial for elements 10.
    Thanks

    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    Follow the instructions on that page carefully before you click the download link.

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