Why is the text message telling me I have used all the data in my plan when I still appear to have 3gb left?

I keep getting a message that I have "used 100% of the data in my prorated plan."  However, when I check I still have over 3 GB left in my regular plan, but the full promotional 1GB is used up.  I hope that the promotional data is not just a way to give me an overage charge.  

The txt indicates that you have prorated data - suggesting that you made some type of change mid-cycle - resulting in you only have a percentage of your data available for the remainder of your bill cycle. For example, if you make a change 3 wks into your 4 wk cycle you then have 25% of your data available for the remaining 1 wk. If that 25% is 500MB and you USE 501+MB during that 1 wk - you have then used 100% of the prorated (25%) data.

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