Why is the verification email containing my password I forgot empty?

I forgot my password to an Apple ID (not the same Apple ID as this one). I went to the Apple website where I sent an email to the email-address which I used to create the Apple ID. I received the email and opened it, and it was empty. My email account said that for privacy reasons the images were not showing. I clicked the button that said 'show images', but nothing showed up. Can anybody help me please?

That's a problem with your mail client. Apple will not send you your password, because they don't know your password. They will send you a link to a web page where you can reset your password.

Similar Messages

  • I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

    I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I am trying to reset my password, but Apple is not sending me the Verification email... what can I do?

    I reset my password for my Apple ID, but now it says I need to confirm the change. It said it sent me a verification email, and I need to follow the link to do so. However, I am not getting the verification email at all. I have resent it multiple times, but to no avail. What can I do to fix this?

    It's not in the Junk Folder... Thank you though.

  • Why isn't the verification email coming in?

    I have been waiting for the verification email on a Apple ID, and after several requests for the email to be sent, it does not come in. I can reset the password, but not verify the ID.

    Howdy ignaciomb,
    It sounds like you have requested several times, the verification email message I would recommend looking in the places outlined in this article:
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I reset my IPAD password but the verification email wasn't sent to my primary or secondary email address.  Without the verification email I can't complete the password change process.  Any recommendations?

    I reset my IPAD password but the verification email wasn't sent to my primary or secondary email address.  Without the verification email I can't complete the password change process.  Any recommendations?

    Great tip from dorothy.  Also, some isp services are more aggressive from others in filtering what they think might be spam.  You might check your spam file from a computer, and see if the verification e mails are sitting there.   When i wen through the process, the verification e mail came to the new e mail address in under a couple of minutes.

  • I want to change my apple id password but the verification email never appears at my mail.What can I do?

    I want to change my apple id password but the verification email never appears at my mail.Everything else works perfectly fine at my email account.Just the apple messages never show upWhat can I do?

    Hi Lara92,
    Thanks for visiting Apple Support Communities.
    If you haven't received an email at your rescue email address, or didn't provide a rescue email, you can contact iTunes Store Support for help. See this article for more information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You'll need to contact iTunes Store support to have your questions and answers reset.
    Best,
    Jeremy

  • Cannot purchase songs on iTunes. After I enter Apple ID and password, Prompt says I need toed to verify my Apple ID. I enter my password again and never get the verification email.

    Cannot purchase songs on iTunes. After I enter Apple ID and password, Prompt says I need toed to verify my Apple ID. I enter my password again and never get the verification email although my Apple ID and email are correct? Whats up with that?

    from this support article:
    How do I verify my Apple ID by email? 
    Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID.

  • The verification email was inisially "outdated" and now when I try to connect/activate/reset-password, I get "unexpected errors" and "invalid tokens".

    I tried to set up Sync on my smartphone. I had an "old format" account and started setting up a new one.
    The verification email was immediately "outdated".
    Since :
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    -When I try and validate my email (on desktop) nothing happens.
    -When I try and connect, I get an "Invalid Token" error.
    -When I tried to "reset my password", the link "encountered an error".
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    EDIT : I tried creating an account with another email... same problem.

    Seems to have resolved itself... Anyone can confirm ?

  • HT5622 Hello, I try to register an apple id and i receive the verification email. But when i try to acces the verification link, browser give me a msg with sorry, .... Why this?

    please help

    Hello, I try to register an apple id and i receive the verification email. But when i try to acces the verification link, browser give me a msg with sorry, .... Why this?

  • Why can't I recieve the verification email for the istore?

    I have been trying to set up my istore for the last week since I have brought this iPad and for some reason the verification email hasn't been recieved to the email so I can verifie it, even though I have been receiving email from apple... What shall I do next?

    Go into your email account via the web and check the spam folder.

  • Why I do not get the verification email?

    I do everything you ask me but not up to my email verification message, if I can use face time and others but not the iCloud .... Because I happen? How I can fix it?
    I do not get the verification email from my account?

    Welcome to the Apple community.
    Look in your junk folder.

  • HT4528 Never receive the verification email

    It's been over an hour and just setup my account and I can't download any apps yet because I never received the verification email. Why?

    I was forced by iTunes to change my Apple ID password a couple of months ago.  Since then I have been trying to find a way to receive the verification email to no avail.
    Today, I did manage to change the email destination to my home email instead of hotmail, but have still not received anything.
    I try to access https://appleid.apple.com in Firefox only to be led to a page that says "No instance available".  No luck with IE or Safari either.
    I downloaded OS5 for my iPod touch, but cannot activate an iCloud ID since I cannot sign in to my Apple ID to begin with. 
    I've tried to sign in via iTunes as well as the App Store and the Apple Store but nothing seems to work.
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  • TS3899 Can two people have the same email address and password on their phone?

    Can two people have the same email address and password on their phone?

    I guess so.    But the email content will mirror on both phones.
    If you are talking about your Apple ID and iCloud email, yes, it is possible, but again the phones will mirror.   You should not have the same Apple ID and iCloud both.  
    Why?
    If you explain the reason for the question we may have a solution that works for you.

  • HT1349 My apple ID was keyed incorrectly on start up of new iPad. So the email address is wrong and I cannot verify as I do not get the verification emails? Help anyone?

    Apple Id was set incorrectly, so the verification emails do not come through. Now my new iPad is locked in to an apple id that I cannot verify and so I cannot use download any apps that I need. Does anyone have solutions?

    Apple Id was set incorrectly, ...
    Do you know the Apple ID and password you used to purchase the apps you need? It should be a simple matter of going to Settings > Store, tap the Apple ID that appears then Sign Out.
    Sign in with the correct Apple ID and you should be all set.

  • I don't receive the verification email when I try to sign in to the developer portal. What I can do?

    When I (or anyone of my coworkers) try to sign in, the developer program asks us to verify my email, when I click on "Send Invitation" I don't receive any email. I receive other emails from apple (for example, the forgot password email), How do I contact support or get help to solve this problem?
    Thanks,
    JTSonic

    After trying with costumer support finally I recieved the verification email, I will write down the steps I followed:
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    2. I created an apple id account.
    3. When I was invited, I tried to sign in with my new apple id.
    4. Whenever I tried to sign in, Apple asked me to verify my email.
    5. After I pressed serveral times the "Send Verification Email", nothing happened.
    6. I opened iTunes from my iMac and I signed in with my new apple id.
    7. They asked me to fill some data (including the payment information).
    8. After filling the payment information, I returned to the developer program and tried to sign in again.
    9. Apple asked one more time for the email verification, I hit again the "Send Email Verification" button.
    10. This time, the email verification button worked and a new screen saying that the verification email was sent appeared and then, I could sign in into my account.
    That's all, you just to add your personal data in iTunes and then try to verify your email again. Hope this helps someone.

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