Why is the volume of my phone so low in calls ?

Hey there Claudia,
It sounds like the audio from the receiver is low when you are talking on the phone. I found this article for you to help troubleshoot this issue named:
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Receiver
Follow these steps to resolve the issue:
Increase the volume during the call.
Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
Make sure nothing is plugged into the headphone jack or the dock connector.
Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
Restart the iPhone.
Make sure your device is up to date.
If the issue is not resolved after restoring the iPhone software, contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling

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Why is the volume of my phone so low in calls ?

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