Why is there a 3 cm purple stripe on my retina macbook screen?

I have a weird purple stripe on my screen when I have a black background with high brightness.
It looks like this:
http://gadgy.org/expertsystem/compass/IMG_1532.JPG
http://gadgy.org/expertsystem/compass/IMG_1533.JPG
I am guessing it is like 3cm long and like 0,3 cm thick.
I have done al the software resets (SMC, PRAM stuff like that) and the problem persists. When I start my mac, you can already see the purple stripe due to the black background, even before OS X is loaded. On white you don't see it at all. I think it is the graphics card or screen that is malfunctioning.
Has anybody:
- experienced this?
- found what causes this?
- know if this falls into the replacement programme of the graphic cards that was recently announced here:
https://www.apple.com/support/macbookpro-videoissues/
Thank you in advance for looking/answering!

It sounds to me as though it's an internal mark within the display assembly, it looks like a bad pressure mark.
Let me know how it goes with the external!
Thanks,
Oliver
Apple Certified Mac Technician
Apple Certified Associate - Mac Integration 10.9

Similar Messages

Why is there a iTunes icon with a USB cable on the screen after a Apple TV update

Why is there a iTunes icon with a USB cable on the screen after a Apple TV update

The iPad could be in recovery mode.
You may want to follow these instructions:
http://support.apple.com/kb/HT1808

Why is there an X on the battery symbol on my macbook?

Early february 2011 i bought a brand new macbook .. nearly every day since then i have used it for (on average) 8 - 12 hours PER DAY. i know it's a lot but yeah
i turned it on today and there is an X on my battery symbol in the top corner.
it still works but it only works when my charger is plugged into my computer and switched on at the powerpoint. when i remove the charger from my computer it automatically turns off until i put it on charge again
what do i do??
thanks

When you select the battery icon does it say some thing like replace battery. Or battery not charging ? If it does it most likely means that you have used up your battery.
I would try doing what Mende1 said to do. If that does not fix it. Take it to an apple store and get them order you a new battery / Install a new battery. Being that it is a depleted battery you will have to purchase a new one. The apple store genius will be able to tell you the price.

Why is there no button option for me to view videos full screen?

All videos I watch in Firefox don't have a option for me to click to make full screen. I have to zoom in to view it bigger and that is all I can do. I have a Barnes and Nobel Nook HD+ that has cyanogenmod10.1 running jellybean. Thank you!

Hi:
Please understand that Firefox is NOT available for all the mobile devices as of now and thus it might not run properly on the devices not in the given list below
Please see [https://support.mozilla.org/en-US/kb/will-firefox-work-my-mobile-device#w_other-operating-systems Will Firefox Work on My Mobile Device] for more details.
Thank you.

Why are there white bars across the top of my iPhone 5 screen?

I have a brand new iphone 5 (not 5S) which has white bars across the top of the screen. The bars are quite faint at first, if the screen has been locked for a while but they get brighter while you use the phone. The bars overlap and obscure the time and battery symbols but you can still see through them with effort. I have tried turning it off and on again but this has not helped. It may have happened after the phone was updated to the latest version (iOS 7.1.2). this was required so I could transfer my old phone's information from a backup. Has anyone experienced this issue or know the cause of it?

Hi Ererer, I am sorry to hear that you are having that problem with characters showing up at the top of your screen. I had a similar problem so I understand how frustrating it can be. This problem has been linked to some antivirus software. Could you tell me what kind you use? I have also found an easy solution to this. When they appear simply drag the window from its maximized state down. It will no longer take up the full screen and the characters will be gone and everything will be back to normal. If you want it maximized again simply drag it back. I hope this helps.

It seems like there is something wrong with the USB of retina macbook pro

My mac is macbook pro with retina. It seems like there is something wrong with the USB. It cannot detect my amazon kindle, IBM CD driver and mp3 player, though it works well with U Disk and HDD. I don't know why.

You are still under warranty. Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Why are there purple streaks on my screen?

I was just wondering if anyone has ever had purple/fuchia streaks appear on their screen sporadically?

Resetting PRAM may help.
Reset PRAM. http://support.apple.com/kb/PH4405

Why are there so many more choices on the USA iTunes Store? Surely having an iTunes account should let you access all itunes availability the world over? Also how do you request films/tv series to the UK itunes?

Why are there so many more choices on the USA iTunes Store? Surely having an iTunes account should let you access all itunes availability the world over?
Also how do you request films/tv series to the UK itunes? There's tv series I'd like but they're incomplete like The Batman & Xena Warrior Princess. And films theta aren't available for download but you can purchase in a store like HMV? Apple isn't doing itself any favours by secluding countries by their store. They'd make billions if you could just select the iTunes Store you want to search & purchase from just by signing in! If anything what they're doing is putting themselves into a corner, other companies like Samsung & HTC are already on too of them for innovation & ease of use. The people they're attracting are predominantly existing Apple users not new customers. What do you guys think?

It's not Apple's choice, they can only sell a particular item where the content provider/rights-holder has granted them a license to sell them. Content is licensed by the rights-holders to Apple on a country-by-country basis, each country therefore has to have its own store, and you have to be in a country to use its store - they want control over where their content is available.
You can try requesting that an item be added to the UK store via this page, but unless the rights-holder agrees to then Apple won't be able to sell it here : http://www.apple.com/feedback/itunes.html

Why is there no way to delete all emails from my iphone?

Why is there no way to delete all emails from my iphone? IOS 7.1. Every other phone in the market allows you to 'select all' then delete.
This trick of selecting one, then holding move, then unchecking (and subsequently moving all the emails to trash) doesn't work. I've read these suggestions and while it appears to work the emails just show up again once you leave and return to the inbox. Perhaps it worked on an older version of IOS.
It blows my mind this is not a standard function. I get a few hundred emails at work every day, and most of the time I just want to delete all of them from the phone as I've read them already. Currently it seems i can only click edit and then have to check each email individually to be able to delete them at the same time; this is the definition of tedious. I would think there are millions of other iphone users who get their company email on their phones that must experience the same thing. It seems now i either spend 20 minutes a day deleting emails, or just let thousands of emails accumulate on the phone (taking up space and also making it hard to just review the most recent emails which is all I want to be able to do when checking email on my phone).
I am hoping I am just missing some simple solution here that everyone else uses. Please help!!
Mark

Only Apple could answer as to why there is no "select all/"delete all" function in the iOS mail app. Users have been bemoaning this lack of functionality for years now. Like everyone else, you can submit feedback to. Apple here.
Apple - iPhone - Feedback
While I understand the whole idea of being able to use the phone on the run, if you have an IMAP email account, and if you have access to a computer at work during the day, use your "select all" function on the server and delete all of the unwanted email there and it will be removed from the phone as well.
That doesn't solve the problem on the phone, but it gets rid of the email which is your ultimate goal anyway.

Why is there so much available space on my hard drive after installing Lion?

I just made the decision to go ahead and install the new operating system "Lion"
I backed everything up to my Time Capsule and I have an older back up of everything on an external hard drive.
Now I have two questions and one task.
Why is there so much available space on my hard drive and where did my iPhoto library go after installing the new operating system?
My task is to restore my most up to date iPhoto library which I assume is on my time capsule.
How should I approach this task?

Hi entresoft,
I am not sure how to do this. I am not a very literate computer person but have a vague idea of what you are suggesting.
If I do manage to figure out how to do what you have suggested will this restore my iPhoto Library and I assume maybe other files?
Thanks!

HT1222 Why are there error while updating my ipad

Why are there error while updating my ipad from 5.1 to 7.1.1

Because something is wrong...
You can check here for troubleshooting information on specific error messages: http://support.apple.com/kb/ts3694

Why are there so many flash updates?

Why are there so many Flash updates… I have had two in the last week and at least one more since the start of the year. It seems to have really got silly this last 12 months, is Flash really that unsecure and unstable that it needs this many fixes and updates?
I know you can tick the install in background box when updating but I like to know what is going onto my computer and given Adobe's knack of crashing my system when using PS and AI I don't really want them silently installing anything.

99% of the time the update gets prompted by Youtube or BBC when videos won't play on there sites and I follow the links through them. You would like to think that big sites like these would not allow false links to malware to crop up, but it isn't out of the question. Next stop, up to date anti virus…..
As far as Youtube goes I thought they had adopted HTML 5 now as standard and didn't rely on Flash?

Why is there an invoice if free of charge?

Hi
Why is there an invoice if free of charge?
Please help by explaining wether that is correct or not?
Thanks
Prathima

Dear Prathima,
Though it is free of charge Excise duties are applicable on it so we need to create Excise invoice also and at the time of Dispatch of that material, with out bill how the transportor will accept that material.
because all these problem we need to create invoice of zero amount.
Regards,
Rahul

If i am the only user and owner of my macbook, then why are there 78 users in the directory editor?

Hi guys just wanted to know little bit about the open directory as my MacBook Pro has been playing up on and off at least a couple of years. I have been advised by Apple over the phone or as well as over the genius bar in trying to get my mac to behave. This normally solves whatever problem that has been happening at the time. "Great, job done!"... Not so much, as another problem eventually shows it's ugly pixelated face again and then we end up going round the Infinite loop ride one more time... And this ride ain't always free! I have forked out about £600 on it so far and it wasn't cheap in the beginning! Anyway I have just got off the ride and before I get punched by a plyst to get back on I would rather learn about the things I don't understand so hopefully I can resolve the matter without hair loss. So my main question so far is why are there 78 user names (most of which are computer related names, not all) are found in Directory Utility? I do not play games on my Mac it is mainly used for media such as iPhoto, iTunes, pages, mail and surfing the net. So which out these 78 users do I select as a server?
If you have any suggestions or pointers then please post a reply.
Thanks for reading
Orion

So which out these 78 users do I select as a server?
None. It's normal. Make no modifications.
It's not clear what trouble you are experiencing, or if anything is wrong at all. If your Mac is not behaving as you expect it should, describe what's wrong in as much detail as possible.
Include all relevant details regarding your MacBook Pro starting with which one of its three dozen models you have. Posting the results of EtreCheck will help with that. Read about it here.

Google mail tells me that I have an outdated version of Firefox which it does not support. I have Firefox 8.0.1. Why is there a problem?

Google mail tells me that I have an outdated version of Firefox which it does not support. I have Firefox 8.0.1. Why is there a problem? I am using OSX 7.2
When trying to access the URL after startup or waking the computer, I get the following message
sec_error_ocsp_server_error
The I will get a message that my version of Firefox will not work with google mail.

You can check the OCSP settings.
*Firefox > Preferences > Advanced > Encryption: Certificates > Validation:
*[X] "Use the Online Certificate Status Protocol (OCSP) to confirm the current validity of certificates"
*[X] "Validate a certificate if it specifies an OCSP server"
*[ ] "When an OCSP server connection fails, treat the certificate as invalid"

Why is there a 3 cm purple stripe on my retina macbook screen?

Similar Messages

Maybe you are looking for