Why is there a charge on my credit card for $12.48 that I don't know about?

Why is there a charge on my credit card for $12.48 that I don't know about?

    I know it's important to understand your charges cvette52. Have you been able to review your statements to match up this charge? Do you have postpaid or prepay service with us? Wireless or landline?
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Similar Messages

  • Why are there unauthorised charges on my credit card?

    Why have unauthorised charges appeared on my credit card (2 x $1 on same day)?

    iTunes Store- What to do if your account has been compromised
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • HT1933 why am i getting charges on my credit card when iu am not buying anything?

    why am i getting charges on my credit card when i am not buying anything?

    First, if you're using an iOS device, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
    http://support.apple.com/kb/HT2727
    If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
    If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
    Regards.

  • HT1933 There some charges on my credit card of stuff that I did not bought.

    There some charges on my credit card that I did not bought.

    The most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • HT204088 I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • I'm seeing charges on my credit card for items and I didn't purchase an iTunes

    Why am I seeing charges on my credit card account for things I didn't purchase an iTunes

    Are you sure they are not In-App purchases...?
    Or this  >  http://support.apple.com/kb/HT3702
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

    I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

    If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

    How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

    Same answer as last times you asked the same question:
    iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

  • I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

    i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
    Apple id : [email protected]

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • TS1424 I found a charge on my credit card for itunes. how do i find out what it was fro?

    I found a charge on my credit card for itunes, how do i find out what it is for/

    Look at your purchase history

  • HT6006 Hello, I have a charge on my Discover card for $116.86 and I do not know what it is for.  Can I get more information on it please.  The info in the statement is MHDBQJ1Z3G-0

    Hello, I have a charge on my Discover card for $116.86 and I do not know what it is for.  Can I get more information on it please.  The info in the statement is MHDBQJ1Z3G-0

    Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
    If it's a charge though your iTunes Store account, it should be reflected in your Purchase History:
    http://support.apple.com/kb/HT4098
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly or your credit card number has been stolen and used by someone else in another iTunes Store account rather than an unauthorized purchase through your account. In either case it will be up to your bank to handle.
    Regards.

  • HT6030 Up to now, I have been able to check what is still sitting in my Sympatico mailbox on the server by selecting any email and hitting command-i to get info. All I get In Mavericks is a burp. Is there a way to do this that I don't know about?

    Up to now, I have been able to check what is still sitting in my Sympatico mailbox on the server by selecting any email and hitting command-i to get info. All I get In Mavericks is a burp. Is there a way to do this that I don't know about?

    1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
    OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
    Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
    Your first priority is to make more space on that HD. Nothing else can be done until you do.
    Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
    Your Library has been damaged from being run on an overfull disk.
    How much free space on it now?

  • When i am typing in a browser window, my browser page shifts slightly, highlights in blue, and does not allow me to keep typing.  i have to keep clicking on the page to continue to type letter by letter...is there some function on that i don't know about?

    When I am typing in a browser window, my browser page shifts slightly, highlights in blue, and does not allow me to continue typing...i have to click in the browser to allow typing to continue...is there a function running that I don't know about?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Is there any charges on my credit card while creating Apple ID/iTunes account?

    I bought a new iPad2 and set it up from my office PC by creating a new Apple ID using iTunes.
    I provided my credit card information, infact I didnt know the account could be setup without credit card.
    The account got created and $1.00 was charged on my credit card.
    When I connected through wifi at home, it gave a message "You were connected using a different machine" and asked for the credit card verification code.
    After providing it, it went through, but I noticed another $1.00 was charged on my credit card.
    While it says nothing will be charged until I purchase something, why these charges?
    If it is for verifications, why twice?
    And will it be credited back to my credit card? And when?
    Thnx

    There are part of the verification check i.e. is the card valid and active and can accept charges. They should disappear of your card within a day or two. Don't know why it was done twice, unless it was just because it was two different machines

  • HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

    Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

    You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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