Why is there a large fee for tech support?

I was getting pop ups and pages not requested. I called the tech support on the information paper that came with the note book. (After reading the comments, I think I may have problems in the future).it took me and the tech four hours to fix the lap top. They wanted to charge me $150 for the services . My lap top may be 4 weeks old.I told them I couldn't'afford that price, I was asked what could I afford? There is something wrong with this manner of doing business.

Hi,
Where did you call ? HP or somewhere else ? For HP, I believe should be no charge because it's still under warranty and less than 3 months. For somewhere else, I don't know. My department normally pays $1,600.00 for each call (for the first 4 hrs) for some vendors if out of agreements.
Regards.
BH
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The tariff guide still says
Installation, Activation & Equipment Charges Activation Fee
All new BT TV customers will be charged a £35 activation fee.
Any existing BT TV customers taking a new set top box will also be charged a £35 activation fee.
Optional Engineer Install (Box service only) The charge for the engineer install option is £35. Optional Broadband Extenders (Box service only)
The charge for one set of optional Broadband Extenders is £35
So if you can't get the precise order you want online why not phone the BT customer options team and place your order that way.

Is there an email address for tech support?

I would like to find an email address for tech support. I am having many problems with my phone and it would be easier to email then call.

Cmarshall201155 wrote:
I am aware of all the numbers to call for help, I am looking for an email address. Because I can not use my phone for calls due to my menu button not working.
What menu button? Do you mean the Home button (the only button on the front)?
Apple iPhone support is here -> http://www.apple.com/support/iphone/contact/
Do you live near an Apple Store? Much simpler to take it there.

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Hello
I've been with BT for six months and want to get BT TV.
I'm not able to get BT TV on my old talk talk you view box so I want to get the BT you view+. I'm happy enough to pay the £35 activation fee but don't understand why I should have to pay a £35 installation fee. Trying to purchase the box on the BT website there isn't an option to decline the installation fee.
I know installing it is just a case of replacing my old talk talk box with the new BT one so why should I pay an engineer £35 for the privaledge.
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The tariff guide still says
Installation, Activation & Equipment Charges Activation Fee
All new BT TV customers will be charged a £35 activation fee.
Any existing BT TV customers taking a new set top box will also be charged a £35 activation fee.
Optional Engineer Install (Box service only) The charge for the engineer install option is £35. Optional Broadband Extenders (Box service only)
The charge for one set of optional Broadband Extenders is £35
So if you can't get the precise order you want online why not phone the BT customer options team and place your order that way.

Why does Apple, one of the most profitable corporations of the decade, require a $19 fee for tech support on a simple matter? I am appalled.

Because it is ran by a bunch of egotistical, money sucking ********.

Because it costs money to provide support. You have 90 days of free telphone support with a new device. Apple does provide this forum for resolving problems at no additional cost.
You can also make an appointment at the Genius Bar of an Apple store at no cost
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HT2052 Does anyone have a solution to getting my iPod touch 1st generation to show up in iTunes without having to pay a big service fee for tech support?

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or
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 Cheers, Tom

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Is There A UK Contact Tel Number For Tech Support,...

Is There A UK Contact Tel Number For Tech Support, Complaints & Billing?

For billing
If you would like to try Live Chat they should be able to help you.
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BT Total Broadband Live Chat
There are no direct UK phone numbers. The main BT contact number is 0800 800 150.
If you cannot get your problem resolved, then
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Mylenium

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Why is there a large fee for tech support?

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