Why is there an upgrade link on my adobe cloud page when I already have a full membership?
When I log into my adobe cloud, at the top left side of the window it has three links. One is "files", one is "Apps" and one in red "UPGRADE". I have a full membership for at least 6 more months, and although I have the introductary price, I purchased it with the understanding that this was a full membership. Can Adobe remove this link? It really seams to distract me when I think I'm not getting a full version of software, and like today have wasted some valuable working time simply on trying to find out how to contact Adobe without speaking to someone for an hour.
Oh yes, and also when I click on APP to upgrade,(lets say, as in today, Literoom) the two links under each software icon now says "try" or "learnmore". (Although it seems like I have full versions of software downloaded.) I could have sworn at one time it was "download" and "learnmore".
If I'm not getting my full version software then this cloud stuff is for the birds and it's not going to work for us faithful Adobe consummers.
Message was edited by: JLTMade
I have confirmed you have a paid membership. You are getting the full version of all the software included.
What happens if you sign out, clear the cache and cookies in browser, restart the browser and sign back in? Do you still see the Upgrade link?
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