WHY is there no fix for the dreaded black box installer for me?

I have searched this forum for days and see my issue with either no replies, or the ones with replies do not work.
I have a new PC win7. I am running IE11 and FF34.0.5. So far I hate my new PC.
Anyway, I have tried in both browsers all diff ways of installing from the many hints I have come across and still get the black box that hangs. If I click on it a few times - sometimes - it takes me to the browser page and says "server not found."
BTW, in IE addons, flash is not listed so I cannot enable it like so many hints have said to do. If it was that easy, I would not be here looking for help!
FF also does not have flash listed nor when I look for new addons is it an option!
At this point I am keeping my old pc to do certain things like plays games, etc. This is ridiculous though!
I also see there is no phone number and no tech support outside of this forum, yet we at the mercy of Adobe Flash. This is really not cool.
So I implore you, Adobe, can you please tell us how to fix this???

Hello,
We are aware if the 'black box' issue with the shim installer (downloaded from get.adobe.com/flashplayer), however, this should not be the case with the full installer. The links for the full installers are posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.
Maria

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