Why is "Use a certificate" the only option I can choose in Adobe Reader XI?

I can only choose "Use a certificate" in Adobe Reader XI. How can I change this so I choose the other options to sign. I need to sign a document in Adobe Reader. I know in Adobe Reader X that I can modify the settings so I can sign. But in XI the other options to sign can't be chosen for some reason? I'll mess around with it until I get some help.

Try the offline installer http://get.adobe.com/reader/enterprise/
If that doesn't help, tell us your operating system, browser, etc.

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HT4718 Upgrade to OS X Mountain Lion and my computer keeps restarting! Can you please tell me what I need to do to fix it so I can use it. The only way I can get in is by using Safe Mode :( Please help

Help
I upgrated my computer to OS X Mountain Lion last night and since then my computer keeps restarting over and over again. The only way I can use it is by being in Safe Mode. Can you please tell me what I need to do so my computer works perfectly again.
Thank you

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Why can I no longer use an image for my signature on forms? The only option I have now is "use a certificate". It was never like this until today.

Why can I no longer use an image for my signature on forms? The only option I have now is "use a certificate". It was never like this until today.

Hi,
I had never heard of someone using the iPhone Number as the ID in the iMessages account in the Mac version.
i.e without adding an Apple ID
iMessages does allow iPhone numbers and mine lists mine.
I would try this.
Sign Out of the iMessages account and Quit Messages
On the iPhone in Settings > Messages remove the Apple ID
Set the iPhone to Airplane mode for a few minutes (to break with the Server)
On starting the phone up again check the iPhone Number is ticked for iMessages.
If it is add the Apple ID
On the Mac restart Messages
Add the Apple ID
At this point you should get a pop up or two saying the iPhone is using the Number and Apple ID.
Accept these and they get added to the Receive At list and Send From drop down.
9:41 pm Monday; October 28, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I don't have a customize shape option in my photoshop CC. Why is this? The only shape I can do is rectangle.

I don't have a customize shape option in my photoshop CC. Why is this? The only shape I can do is rectangle.

You do have to press and hold down the mouse more than a few seconds to see the fly-out menu of other shapes, or use the shortcut shift-u.
If you have already done that. Try resetting the Shape tool. Select it, and in the option bar, right or ctrl-click (Mac) on the icon, choose Reset Tool.
Gene

When using office for mac or i studio after inserting several pictures, my computer locks up and the only way I can fix it is to do a force quit. Why does it do this and how I I get it fixed without a force quit?

I have a mac book, with office for mac and iStudio installed. When I try to create a document using either one of these; after inserting several photos, the computer locks up and the only way I can get it to unlock is to do a force quit. Why does it do this, and how can I get it to unlock without having to do a force quit?

Are you using versions of the software that are compatible with the version of OS X you have installed? Very often such lockups are caused by application incompatibility.
The problem may also come from trying to use both sets of applications at the same time while not having enough RAM installed. Adding more RAM may fix the problem.
The problem can arise from corrupted support files such as preference files or Application Support files or corrupted cache files.
The image files you are using may also be corrupt thus causing the problem.
You might start with:
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Other utilities are also available such as Onyx, Lion Cache Cleaner, CockTail, for example.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Backuplist
Carbon Copy Cloner
Data Backup
Deja Vu
iBackup
JaBack
Silver Keeper
MimMac
Retrospect
Super Flexible File Synchronizer
SuperDuper!
Synchronize Pro! X
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.

HT4437 I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

Welcome to the Apple Community Willy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

Why does LR crash when Import command is used? The only solution I can see is to restart my PC. Issue pre-dates latest LR upgrade.

LR has stopped working several times when I use the Import command (button and from File menu) - Windows gives the options of waiting or closing LR. I have waited for 30 mnutes but nothing happens. This pre and post-dates the latest LR upgrade. I'm using Windows8 and have only had problems in recent days. The only solution I can see is to restart my PC. What's happening - any ideas?

Dorin:
I have uploaded the catalog file and the photo included in that catalog (a Canon 20D .CR2 file) to RapidShare at:
http://rapidshare.com/files/139240757/_MG_7731.CR2.html
http://rapidshare.com/files/139240759/LR_Test_Catalog.lrcat.html
I am assuming that the associated "LR_Test_Catalog Previews.lrdata" folder isn't required too and will be recreated for you?
John:
Yes, I imported some .CR2 files taken from home to the office and imported them into an existing catalog there. And yes, they're shown okay. Plus other 2006 files (from the same camera, I usually import into both) are okay too. There are some .XMP files in some 2006 folders, but not many. I will take the catalogue (sorry, got caught up in the Yank spelling) from home to the office on Monday and try importing that, hadn't thought of that. The photo's won't be in the same folder structure though and not all will be there.
Apologies for not answering the other question, I am a person who came from the Pixmantec RawShooter background and would have still been using that program then. The .RWSettings folders are still in the folder structure. I am pretty careful with my .CR2 files and try not to use any programs that would directly edit them. I have backups on DVD, but I haven't tried them. I also have another copy of some 2006 files on another HDD and have tried importing them tonight into the new catalog with no change in behaviour.
I will also try setting the camera date to 2006, take some new pics and see what happens.
Apologies, too, about the apostrophes, my dear Mum would be most embarressed at me. Can't edit them now, history has passed by!
Thanks for your assistance.
Simon...

TS3899 After upgrading to IOS 7, the only options Gmail gives using Safari or mail to attach files are attaching a camera roll file or draw a scribble. How can I attach a PDF or word doc? I was able to do so using IOS 6.

After upgrading to IOS 7, the only options Gmail gives using Safari or Mail app to attach a file are attaching a camera roll file or drawing a scribble. How can I attach a document such as a PDF or word file? I used to be able to do so using IOS 6.

skinb wrote:
Did you solve the problem? I am a new iphone user. Mac is less intuitive than wished.
You posted in the iPad forum instead of the iPhone forum. To get answers to your question, post in the proper forum. See https://discussions.apple.com/welcome
You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.
 Cheers, Tom

Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two

Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two choices.

Glad to be of help .
I won't be spending any more money on expensive books now that I know you can't actually get one that applies to the latest version.
Don't get me wrong. I like books. Classroom in a Book series is an excellent resource to have. You will learn a lot from it. Just don't get side-stepped by Creative Cloud's update schedule. No publishing house can keep pace with it. If you stay informed about new releases from Adobe's "What's New" Blogs, you will get your money's worth out of your books. Online Help (F1) is another good resource to use since it is updated fairly often.
Nancy O.

My video needs to go on a SD DVD single layer-it is 1h 51m long-the only way I can make is fit is encode H. 264-not ideal-I am using the Share option in FCP-native media was shot 980x720...any other way to do this??

My video needs to go on a SD single layer DVD…it is 1h 51m long…the only way I can make it fit is encode H. 264…not ideal…I am using the Share option in FCP…native media was shot 980x720...any other way to do this??

To play on DVD Players, it has to be MPEG2.
It's under 2 hours; I'm surprised it won't fit. If not, get Compressor and lower the bit rate to fit.
The native resolution was 980X720…you mean 960?
It will all be resized to 720X480, which is DVD standard.
Russ

I bought an unlocked iphone 5 with 32mb especially so I could use any wireless carrier that I wanted to. Why does apple hold me prisoner to use only the carriers that apple wants????? The only thing I can't do is send and receive picture messaging.

I specifically bought and paid for an unlocked iphone 5 from APPLE so that I could use any wireless carrier I wanted to. I have been paying ATT WAYYY too much money the last 20 years. But for some reason APPLE wants to keep me from using any wireless carrier - and I can only use the carriers that APPLE will let me. WHY???? I paid my money!! I expected a lot more than I got. The only thing I can't do is send or received picture messages, but it makes me so Mad that I can';t do that!!!

If you bought an unlocked iPhone then it will work with any carrier but will work only under the restrictions or requirements the carrier sets for its customers. Apple has nothing to do with that. You are describing a problem of restricted access created by the carrer. If you cannot carry out the functions you want, talk to the carrier and see what limits they are placing on you. An unlocked iPhone is fully capable of all functions the carrer allows.

HT201270 Is the iphone 4s capable of data tranfers using 4g or is 3g the only option?

Is the iphone 4s capable of data transfers using 4g or is 3g the only option with this phone?

The iPhone 4S supports HSPA+, which is defined as "4G" by the ITU. It does NOT support LTE as it lacks the hardware to connect to an LTE network.

Bought a new laptop. Have an iPad 4 that I have not updated to iOS 7 yet. I plugged it in, wanting to back it up before I update it, when I right click on the device the ONLY option it gives me is "eject". why?

Bought a new laptop. Have an iPad 4 that I have not updated to iOS 7 yet. I plugged it in, wanting to back it up before I update it, when I right click on the device the ONLY option it gives me is "eject". why?

There's an article that Apple has acknowledged this issue. They recommend turning off imessages, reset all settings and then reactivate imessages.
If that doesn't work, you may just have to wait until they release an update, which should be pretty soon.

HT201210 I cant use my iphone because I'm getting the error message that I must connect to Itunes and when I do it says the only option I have is to restore my phone.

I cant use my iphone because I'm getting the error message that I must connect to Itunes and when I do it says the only option I have is to restore my phone.

Try using RecBoot or TinyUmbrella to kick it out of Recovery mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

I recently updated my phone to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone. It says it will delete all my media but i didn't do a back up what should i do?

I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).

If it's in recovery mode, the data is already gone. Why did you never back up your important data?

Why is "Use a certificate" the only option I can choose in Adobe Reader XI?

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