Why is working with Adobe so frustrating?

I am trying to import RAW CR2 files into Photoshop Elements 10. I have downloaded the DNG converter vs 7.1, which tells me that I need the Application manager to install.  I download the manager, only to be told there is a problem with it, download it again.
I have now been going round in circles for an hour, and am no closer to being able to import and work on my RAW files than I was at breakfast time.
Any help appreciated.  In an age when computer software is increasinly intuituve, I am finding working with Adobe extremely frustrating.

It’s not clear. Do you wish to import your CR2 files or convert them to DNG. PSE10 will support all Canon cameras, except the 60DA provided you have updated to the latest camera raw plug in (From the Editor click Help >> Updates)
So your options are (1) Update PSE 10. (2) Download, unzip and extract, and install the free Adobe DNG converter to convert your CR2 files to the Adobe Raw format and the files will open in all versions of PSE and other Adobe applications (keep your original CR2’s as backup or for use in Canon software) see the latest links below:
Windows download click here DNG Converter 7.1
Mac download click here DNG Converter 7.1
You can convert a whole folder of CR2 images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

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