Why isn't creative cloud opening after I install it

I have downloaded the creative cloud installer and double clicked the icon many times. It shows that it is downloading, but once it gets to the end nothing happens. HELP!!!

Jamest31059449 do you receive any specific error messages?  Have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Creative Cloud desktop application?

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    Thanks.
    I'm using a PC, running Windows 8.1.

    Sign out of your account... Uninstall... run the Cleaner...
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -using the cleaner after uninstalling and before reinstalling is needed
    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    -Restart your computer... Sign in to your account... Reinstall

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    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

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    Hi onpoiint,
    Here is a forum post that lists solution to help resolve this issue. Try the steps in this forum post and let me know if you still need assistance.
    https://forums.adobe.com/message/5510766
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  • Why isn't creative cloud installing?

    Hi, all
    For some reason when i try to install creative cloud the installation stuck at 0% at initializing installer and i have no idea whats going on, because currently I have an assessment that is require to use InDesign

    Hi bri95112,
    Kindly share the version of OS you are using and exact error if any.
    Please refer the below mentioned link.
    Error "Failed to Install" Creative Cloud Desktop application
    Troubleshoot CCM Applet installation and download
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  • Creative Cloud stops after 10 sec

    Hi,
    I like to update Lightroom and Photoshop, so I start Creative Cloud and after ± 10 seconds Creative Cloud stops without any message whatsoever.
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    After that I reinstalled a fresh Application Manager, which downloaded and installed the new Creative Cloud
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    Specs:
    Creative Cloud subsription
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    Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work!  Sending me around in circles! Very frustrating and annoying!

    Not sure on the error message!  OS yosomvite 10.10.3.
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  • Why would my creative cloud trial not run on a mac?

    I have downloaded the trial and done the troubleshooting recommendations but when i have downloaded my trial and open my download assistant about half way through my installation abox appears saying that a file could not be found, I have tried it mutliple times but it will still not run. I have mountain lion if that effects anything?

    hi i do not have a home/library/logs folder as it is a mac?
    Date: Mon, 29 Oct 2012 05:51:57 -0600
    From: [email protected]
    To: [email protected]
    Subject: why would my creative cloud trial not run on a mac?
        Re: why would my creative cloud trial not run on a mac?
        created by Amit Batra in Adobe Creative Cloud - View the full discussion
    We officially support Mountain Lion, so that shouldn’t be the issue. Can you please do the following: Please place a blank file named asu.trace in $HOME/Library/Logs folderLaunch Adobe Application Manager and initiate the download/install of any application that you expect to failAfter the failure, send us the following files as e-mail attachments (abatra AT adobe.com):
    $HOME/Library/Logs/PDApp.log$HOME/Library/Logs/AdobeDownload/DLM.log$HOME/Library/Logs/Ado beDownload/DLM_Native.log
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4807625#4807625
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  • When you run the Adobe Creative Cloud opens a blank window, without authorization...

    When you run the Adobe Creative Cloud opens a blank window, without authorization, without a list of programs, just empty, as in the screenshot

    Hi Vetal1000 ,
    Welcome to Adobe Forums
    You can use the below mentioned links for solution -
    http://forums.adobe.com/message/5509684
    or
    http://forums.adobe.com/thread/1251577
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  • When i try to update creative cloud i get the message that i have another creative cloud open and i have to close it first?

    Once i had installed a trial from creative cloud. Now i bought the creative cloud. I want to use it but every time i open creative cloud i first have to update it. When i try to updrate i get an error that i have another creative cloud open on my computer and i first have to close that one. but i don't know how... I hope somebody here can help me! Thanks

    Hi laura2110,
    Kindly specify the OS so that we can help you in a better way.
    To end process follow the below mentioned links.
                  Windows : End a process - Windows Help
                  Mac : Activity Monitor: Quit a process
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       3. Please re-install Creative Cloud if you are facing trouble updating it.
            Creative Cloud Help | Install, update, or uninstall apps
    Thanks,
    Atul Saini

  • Creative cloud Adovbe after fx cc with a mac?

    Hey Y'all, I am running the creative cloud Adobe after fx cc on my Ibm desktop, I like to know what kind of issues will I run into if I down the creative cloud and install adobe after fx cc on my mac?
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    Hopefully you won't run into any issues at all. What are your concerns?  What are the specifications of your Mac?

  • Why is creative cloud update failing to install?

    I can not use my creative cloud because it keeps trying to install an update and fails.  How do I solve this?

    I hope I hqad the right fault, please let me know if not.
    Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
    tijdstempel: 0x553504a0
    Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
    Uitzonderingscode: 0xc0000005
    Foutoffset: 0x00000000
    Id van proces met fout: 0x1608
    Starttijd van toepassing met fout: 0x01d07e9d4b208f25
    Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
    Cloud\ACC\Creative Cloud.exe
    Pad naar module met fout: unknown
    Rapport-id: 899e5f6e-ea90-11e4-9933-90fba63425e0
    This is earlier:
    Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
    tijdstempel: 0x553504a0
    Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
    Uitzonderingscode: 0xc0000005
    Foutoffset: 0x00000000
    Id van proces met fout: 0x1210
    Starttijd van toepassing met fout: 0x01d07e9ceda6f7c2
    Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
    Cloud\ACC\Creative Cloud.exe
    Pad naar module met fout: unknown
    This is earlier:
    Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
    tijdstempel: 0x553504a0
    Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
    Uitzonderingscode: 0xc0000005
    Foutoffset: 0x00000000
    Id van proces met fout: 0x6f0
    Starttijd van toepassing met fout: 0x01d07e9c70de8b54
    Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
    Cloud\ACC\Creative Cloud.exe
    Pad naar module met fout: unknown
    This is earlier:
    De sessie ReadyBoot is beëindigd door de volgende fout: 0xC0000188
    Tis is earlier:
    De maximale bestandsgrootte voor de sessie ReadyBoot is bereikt. Het is
    daardoor mogelijk dat gebeurtenissen verloren gaan (niet worden
    geregistreerd) in het bestand C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl.
    De maximale bestandsgrootte is momenteel ingesteld op 20971520 bytes.
    This is earlier:
    Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
    tijdstempel: 0x553504a0
    Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
    Uitzonderingscode: 0xc0000005
    Foutoffset: 0x00000000
    Id van proces met fout: 0xf98
    Starttijd van toepassing met fout: 0x01d07e97f6a03cb9
    Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
    Cloud\ACC\Creative Cloud.exe
    Pad naar module met fout: unknown
    This is earlier:
    Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
    tijdstempel: 0x553504a0
    Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
    Uitzonderingscode: 0xc0000005
    Foutoffset: 0x00000000
    Id van proces met fout: 0xcc8
    Starttijd van toepassing met fout: 0x01d07e979229c174
    Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
    Cloud\ACC\Creative Cloud.exe
    Pad naar module met fout: unknown
    Do you need more? Please tell me.
    I hope you can understand. It's Dutch.
    2015-04-24 18:58 GMT+02:00 Brucgovn <[email protected]>:
        Why is creative cloud update failing to install?  created by Brucgovn
    <https://forums.adobe.com/people/Brucgovn> in *Creative Cloud Download &
    Install* - View the full discussion
    <https://forums.adobe.com/message/7475697#7475697>

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    Nobody can know. You will have to provide a lot more info like system specs and the crash logs:
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    When I start my computer Creative cloud disappear after 15 second i can't update the latest version. when I try more time ICON disappear from the Top right corner. I try to uninstall the apps it is not working. please help.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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