Why isn't Firefox 9.0.1 not allowing me to access my Fedtraveler site? I get the same message from Safari..that's why I downloaded FF.

Unable to open my Fedtraveler web site due to message about incompatible browser message that seems to be a continual problem coming from Firefox based on other posts by different patrons of your service. Yet Firefox indicates MAC users can only open certain sites with Firefox only. I think the FF administrators and IT folks need to seriously take a look at their application and get the issue resolved.
I've posted the message below in the 'troubleshooting' field. Please get this fixed asap. I need to access some FF claims can only be opened with them if using a MAC.

*FIREFOX* is still giving this same message to MAC users: 9.0.1 is the latest version as of January 2012.
We were unable to determine which browser you are using. Please switch to a browser on the list of supported browsers below.
Your browser is not supported which means it may not contain all of the required functions to ensure the correct operation of FedTraveler.com. FedTraveler.com continues to improve its support of multiple web browsers for your convenience; however, some browsers may contain security vulnerabilities that can be maliciously abused to expose confidential information. Therefore, it is recommended that you use a browser supported by FedTraveler.com to ensure you have both a quality web experience and your private information is better protected.
We support the following browsers and versions.
Internet Explorer 7.0, 8.0 and 9.0
Firefox 3.0, 3.5, 3.6, 4.0, 5.0, 6.0 and 7.0
Partial Support for: IE 6.0 and FF 8.0
Macintosh users are encouraged to only use the Firefox browser.

Similar Messages

  • I keep getting message "mozila Firefox not responding." It takes minutes to down load a site - some times it just gets in a loop and never down loads. Then when I try to click on it again screen goes opaque and i get the same message.

    I 'm getting message "Mozila Firefox not responding." It takes minutes to down load a site - some times just gets in a loop and never down loads. The little circle at top just keeps going round in circles .
    Then when I try to click on the screen again the screen goes opaque and I get the same message re " Mozilla Firefox not responding" - and it is minutes before I can get back in to close down screen.
    I have downloaded Fire fox version 4 and this is still happening.

    See:
    * http://kb.mozillazine.org/Error_loading_websites

  • In eBay & YouTube, I get the message to install the latest version of Adobe Flash Player; I have gone through the download and installation procedure several times, but still get the same message - why can't I install the latest version on Firefox?

    In eBay, I was trying to upload pictures when I got this message: "You need the latest version of Adobe Flash Player to use the standard picture uploader.
    Download and install the latest version from Adobe before continuing."
    In YouTube, when trying to watch a video, I got this message: "You need to upgrade your Adobe Flash Player to watch this video."
    I have gone through the procedure for downloading and installing the latest version of Adobe Flash Player, but still get the same messages when I reopen Firefox and revisit these sites.
    There does not seem to be the same problem with Safari, which runs the latest version of Adobe Flash Player with no trouble.
    I am using an iMac running Mac OS X Version 10.6.7.

    You can find the latest Flash player for Firefox on this page.
    *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
    For Firefox on 64 bit Windows, you need the 32 bit Flash version version because Firefox is a 32 bit application.
    *http://www.adobe.com/software/flash/about/

  • HT3775 I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you.The document "IMAG0026.AVI" could not be opened. A required codec isn't available.

    I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you. This is for Quicktime Player.
    "The document “IMAG0026.AVI” could not be opened. A required codec isn't available."

    Try Perian.
    http://perian.org/

  • Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

    Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
    == This happened ==
    A few times a week
    == Not sure when it statrted

    Hi.
    When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
    #run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
    #update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
    #disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
    #enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
    #you're done! You've fixed your problems with problematic add-ons.
    Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
    #do a virus/malware check on your computer. If this doesn't fix it, proceed;
    #disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
    #check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
    #check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

  • Tried to install ff4 got message "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" I rebooted computer now firefox will not start at all and i have tried to uninstall and get the same message

    have also tried to reinstall older version of firefox and get same message

    i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........

  • HT4623 I lost my apps and iTunes after a restore, but it says there isn't enough space on the iPhone 4. How do I know how much space needs to be freed up? I keep deleting photos and videos, but I'm still getting the same message.

    I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!

    Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...

  • I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help? (Already tried clearing cache and cookies).

    I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help?

    I can connect http://www.bbc.co.uk/ & you may be interested in http://www.bbc.co.uk/iplayer/diagnostics
    Is your problem with streaming audio broadcasts to and are you outside the UK ?
    If so you may have fallen prey to the BBC's Content Distribution Network which often seems to produce problems they keep re-issuing advice such as:
    *''Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?25 May 2011 20:28'' [http://iplayerhelp.external.bbc.co.uk/help/outside_the_uk/radio_problems_international/ <-- this ]

  • After closing out, FF will not restart, says it is already running forcing me to reboot. I have removed and re-installed FF and still get the same message when trying to open the internet using FF. How can this be fixed?

    When I close out Firefox, and return later to use the internet, I click on Firefox and it gives me a message stating that Firefox is already running and needs to be closed before restarting or reboot my system. This occurs every time Firefox is closed and attempt to re-start it,,, not only at times,,,, EVERY time.
    I have tried removing Firefox from my system and re-installing to fix this issue however,,, this did not work. After re-installing, I still get the same message when attempting to restart Firefox.
    I have also tried Ctrl, Alt, delete to open the task manager and find there is no task to close.
    I do not have any problems when using IE, I prefer to use Firefox as it is faster and crashes less than IE.
    I am very frustrated at having to reboot my system each time I want to use the internet.
    How can this problem be repaired?

    There are various causes for this error, see [[Firefox is already running but is not responding]] for details.

  • Firefox wont run on new hard drive (MAC) Get message saying there is already a copy, but I have trashed it from applications and I keep getting the same message and I cant use Firefos

    I have tried reloading
    the Firefox program several times, but keep getting the same message. Firefox appears in the toolbar, but the program never will rujn

    Hello Dave,
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install. I even get the same message when I try to uninstall the existing version of firefox. How do I close Firefox???

    When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install even tho Firefox is closed. I get the same message when I try to uninstall the existing version of Firefox. How do I close Firefox??? The same thing happens when I try to update other programs. When a program is off what else do I have to do to turn it off??

    If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I cannot log onto firefox. When I try I keep getting the same message: sorry for the crash shall we restart? When I click on restart the same message appears. I ried re-booting but the same message appears. Please help.

    Firefox might have crashed permanently, I don't know. I have tried repeatedly to log on but continue to get the same message "sorry we have crashed" I clicked re-start but the exact same message appears. Please help.

    Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
    *Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • When opening iTunes I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled, reinstalled many times - nothing! help please.

    When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been  unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.

    Doublechecking. Have you also tried the following user tip?
    Troubleshooting issues with iTunes for Windows updates

  • HT4623 My iPad 4 will not update. I keep getting an error message. I have reset my device. Used iTunes. I still get the same message

    My I pad4 will not update. Keep getting error message. I have reset it and hooked up to iTunes . I still get the same message.

    Have you taken a look at this?
    http://support.apple.com/kb/TS3694

  • I HAVE COMPLETED SEVERAL IMOVIES AND FINALIZED JUST FINE.  NOW I GET THE FOLLOWING MESSAGE FROM MY LATEST PROJECT.  "The project could not be prepared for publishing because an error occurred.  (File already open with write permission)"!  What is going on

    I HAVE COMPLETED SEVERAL IMOVIES AND FINALIZED JUST FINE.  NOW I GET THE FOLLOWING MESSAGE FROM MY LATEST PROJECT.  "The project could not be prepared for publishing because an error occurred.  (File already open with write permission)"!  What is going on?

    Hi
    Error -49 opWrErr  File already open with write permission
    Trash the preference files while application is NOT Running.
    Easiest way to find out if this is the problem is by:
    • Create a new User-Account
    • Log out of Your old one and into this
    • Re-try iMovie
    If it now works OK - then 99.9% the problem is iMovie pref. file that needs to be trashed.
    from Karsten Schlüter
    Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
    This issue occurs only on MacOs machines using 10.7x
    try switching-off the Local Mobile Backup
    in Terminal copy/paste
    sudo tmutil disablelocal
    Re-launch Mac
    Yours Bengt W

Maybe you are looking for