Why isn't iTunes able to access iTunes Match?

After activating iTunes match on my work laptop it seems to pass all 3 steps fine...but then it does not make any of my songs appear. The little cloud icon keeps scrolling inside but nothing....even after 12 hours.
Would love to get this working.

Ok so an update, after loads of tries to get this to work I have noticed a few things that always occur.
1. All 3 steps pass every time and I get the "Your music is now available in the cloud" with the 'done' button.
2.Once it says done I get a barber-shop cloud icon next to the music dropdown, which will freeze after about 10 secs and crash iTunes.
3. Once I reopen iTunes I have the dreaded lightning symbol in the cloud icon which when clicked will barber-scroll forever.
Once, I have no idea how, I managed to get my library to display as grey text...needless to say that the lightning icon was still there and the music was unresponsive, when I tried to sign out of match iTunes crashed once again. Match is working fine on my phone / tablet connected on the same network.
Before I sign into match, but have signed into the store (after fresh iTunes install) my purchased (from iTunes) music appears and plays instantly. Unfortunately, this would be a very small fraction of my library.
Why am I crashing and why will match not work as intedned?

Similar Messages

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  • Why is the iTunes Match setup process causing iTunes (and my machine) to freeze?

    I purchased iTunes Match several days ago, and it continues to freeze iTunes, subsequently locking up my machine. It keeps getting stuck on step 1 of the setup process (analyzing my library); I have left it overnight several times with no luck.
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    it's been confirmed elsewhere that: once again, itunes IS in fact the problem.
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    Hi,
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    Contact iTunes:
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