WHy isn't itunes opening after uploading the newest software updates
I installed the newest version of iTunes today, April 7, 2013, and now iTunes will not open at all on my PC.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
Similar Messages
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Why won't my iTunes open after downloading the 11.1 update?
After downloading the 11.1 update, my iTunes won't bother in opening. I click on the app on my Mac, and after just one bounce, it does not respond. I have tried turning my computer on and off, but it still won't respond. I'm really worried since I have about 13GB of music in my iTunes, and I really don't want to lose all that music. Please, try to help me! Thank you.
I'm having the same problem Kyrabashi's having, and did try to open iTunes from Applications folder. Icon bounces once, sadly, then nothing happens. I've obviously tried rebooting laptop, etc., with no effect. Anybody have an idea?
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TS3927 Why won't itunes open after latest update?
Why won't itunes open after the latest update?
See iTunes launch errors caused by iAdCore.dll.
Review the rest of the user tip if required.
tt2 -
plz help me,after instuling the last software update,the programs and games and everything i have download it can't open!
Have you tried the basics from the manual?
restart, reset, restore.
iPod touch User Guide (For iOS 4.3 Software) -
Ok I’m completely lost here....
I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
What I have done so far with which has made no difference:
Checked my internet connection
Changed my internet connection
Signed out of iTunes and then signed back in
Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-20 20:40:48.
Disabled firewall, spy sweeper, virus scanner
start>run>cmd> typed "netsh winsock reset"
Rebooted
Checked the parental controls in iTunes
Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
Deleted iTunes and reinstalled iTunes
When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added "# 127.0.0.1 gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well.im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.
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Hello all, new to the forums.
I've been recieving the error message "itunes could not contact the ipod software update server because you are not connected to the internet". This problem didn't occur at all for the past 2 years of using itunes.
I've already scanned through numerous websites and forums for help, but none of them worked.
This set of instructions resulted in no change to any of the problems, though iTunes lists that as the supposed solution.
# Open Internet Options from control panel.
# Click the Connections tab.
# Click the LAN Settings button.
# Select the Automatically detect settings checkbox.
Others include installing IE7, which that didn't work either.
Can anyone help?Here it is:
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
LENOVO 2537FC4
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 003DB3100363E3C0
Current user is not an administrator.
The current local date and time is 2011-06-16 17:03:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 3100M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {505BB17D-FA14-4FA0-9D77-F7998FEBB435}
Description: Intel(R) Centrino(R) Advanced-N 6200 AGN
IP Address: 192.168.0.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Jun 16 16:54:56 2011
Lease Expires: Fri Jun 17 16:54:56 2011
DNS Servers: 192.168.0.1
68.94.156.1
Adapter Name: {610821DE-0532-4C65-839B-B74B65859FBA}
Description: Intel(R) 82577LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {10983C8A-FCDA-4B2F-8A89-E1596BA6B7BA}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: Broadband Connection
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-16 15:35:33. -
iTunes could not contact the iPod software update server because you arenot connected to the internet. It is showing me this when I am conected. Why i this showing up on my computer?
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I have attempted all of the above suggestions and am still receiving the same error message. I have also turned my internet security off and have received the same message. I am using a dongle for my internet, would this make a difference?
Okay I haven't been able to update my iPhone ever since I updated my iTunes to the 8.0 version either! I just followed your instructions and changed the setting on my control panel and then asked to update and it started updating and after about 10 seconds it popped up with the same message that iTunes could not contact the iPhone software update because you are not connected to the internet. Check back or try again later or whatever. So I went back to the Internet Connections to make sure that my changes saved and they did but it still will not update my phone...this is soooo frustrating!!!! Please help!
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ITunes 7 for Windows: iTunes could not contact the iPod software update...
Please help: Cannot update iPod though it says one is available.
I receive the following alert message:
iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again.
I am connected and am even able to purchase songs on through iTunes.
The "solution" in (Article: 304468) DOESN'T WORK!!!!!
(From Article: 304468:
"Symptom: Some customers may notice the following alert message when trying to update or restore an iPod in iTunes 7 or later:
iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again.
Internet access is required to download iPod software updates. However, if you are able to connect to the Internet with Internet Explorer and can also access the iTunes Store, see the solution below to resolve this issue.
Products affected
* iTunes 7 or later for Windows
* Any iPod model
Solution
1. From the Start menu, choose Control Panel.
2. Open the Internet Options control panel.
3. Click the Connections tab.
4. Click the LAN Settings button.
5. Select the Automatically detect settings checkbox.
6. Click OK in both windows.
7. Reopen iTunes and connect your iPod.
8. Update or Restore your iPod.
THIS DOESN'T WORK. Any other ideas as to what I can do to solve this? Thank you for any & all help in this matter.I had a similar problem and your link helped me to solve the problem. Recently I changed my ethernet network card and since then my itunes worked strangely: itunes store worked, podcasts worked, mini-store doesn't, ipod update doesn't and diagnostics says that I had no Internet connection. Attached you can see the report.
It's weired that itunes is based in LAN Connections for sometinhgs and not for the others. Crazy!
Thanks and good luck with your problem.
Javier
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 4600i
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 6968E7753F46D042
Current user is an administrator.
The current local date and time is 2008-01-21 21:05:41.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce FX 5200
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {649F8F53-CE87-4891-A18A-A2A215ADB095}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers: 87.216.1.65
87.216.1.65
87.216.1.66
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-01-21 08:09:20. -
ITunes could not contact the iPod software update server
I am a teacher managing many iPod touches.
I am trying to update the ipod software to version 3.1.3 but using my macbook (10.5.8) I cannot reach the update server and a I get the following error - "iTunes could not contact the iPod software update server". I am connected to the internet, I can access the iTunes store no problem.
Using my windows XP laptop I can access the update server and I am using the same network ID and the same proxy settings.
Any ideas?Forget the wireless modem part of the question. I tried plugging directly into my pc and still have the same problem...very frustrating!
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After installing the last software update, my printer (an Epson Stylus Photo R1800) immediately ceased to function. How do I fix this?
Try resetting the printing system.
Reset Printing System
Network printer or attached to the computer? -
iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???
Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
Hi to all,
I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says, itunes could not contact the iphone software update server because you are not connected to the internet. I did check my wire-less connections and the connection from my PC to wire-less is hundred percent okay. I did search using google.com to confirm and my connections is good. Is there any problem regardings my firewalls or any help will be appreciated. ThanksHi bosefire,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to troubleshoot your iTunes connection:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
Jeremy -
Hello,
I am trying to upgrade my iOS to version 5 but receive the message noted below ("iTunes could not contact the iPhone software update server because you are not connected to the internet"). I click update on iTunes. My internet works fine. Does anyone know what may be causing this error?Try disabling firewall and virus scanning software
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i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help
Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve
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