Why isn't itunes working on my iPhone 6 Plus?
it started today. I tapped the app and it stayed blank. App Store works just fine, but iTunes refuses to load. I'm on full bars LTE and high speed wifi. The problem started tonight. I reset my phone and network settings. my account is up to date and in good standing. Is it an issue with the 6 Plus? How can I fix this?
Good morning cat760,
If you are having an issue with iTunes not functioning as expected on your iPhone, and have already tried resetting your iPhone, the next step would be to back up any data that you have on the iPhone and then erase it and set up as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L
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And as necessary:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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