Why isn't Mavericks showing up in the purchases section of the App Store?

After I tell the App Store to Install App, the button changes to say downloading, but it never appears in my purchases. It also does not make any progress with the download.

You need to click Download.
Check Gatekeeper.
Open System Preferences > Security & Privacy then select the General tab.
Select: Mac App Store and identified developers
If that area is grayed out, click the padlock icon to make changes. You may be prompted for your admin password before proceeding.

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My new downloaded apps won't open they are in the purchases section of my App Store but won't open?

My new downloaded apps won't open they are in the purchases section of my App Store but won't open?

Try:
Reset the iOS device (no data will be lost). Press and hold the Home and sleep/wake buttons until the Apple logo appears. See if the problem persists after the device reboots (it might take a while).
Download any free app, and then see if any of the other apps, after being re-downloaded, will open.
Good luck!

Why don't songs that I have purchased show under the "Purchased" section in the I-tunes Store? I have purchased a large quantity

Why don't songs that I have purchased show under the "Purchased" section in the I-tunes Store? I have purchased a large quantity & it only shows 2.
vlonnon

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

TS1702 Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

TS1702 The AFL app appears as "installed" in the PURCHASED section of the App Store, but the app, itself, is nowhere to be seen. Any ideas. to be seen

The AFL app appears as "installed" in the PURCHASED section of the App Store, but the app, itself, is nowhere to be seen. Any ideas?

Can you find it using the Spotlight search on the iPod? Maybe you just can't find it.
Also try resetting the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

I have the latest itunes and I've just purchased a season from a series but I cannot the episodes even though they seem to be downloaded. I'm going to the purchased section find the episode and pre play but it only comes up with the 30 sec trailer.

I have the latest itunes and I've just purchased a TV series but I cannot watch the episodes even though they seem to be downloaded. I'm going to the purchased section find the episode and press play but it only comes up with the 30 sec trailer rather than the full trailer.. any suggestions?

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

HT203167 the only items showing up in my "Purchased" section are the songs i've purchased since i got a new phone but none of the songs i purchased on my old phone (which used the same apple ID). how do i get this stuff back?

these songs were bought using my old iPhone/on an old computer so it isn't possible for me to copy the files to another device. how do i find them?

Hello jaggerseyes
I would check the purchase history to see the purchases. If you have any further questions about it, there is another article that will assist with getting back those purchases resolved.
On a computer with iTunes installed, click purchase history to have iTunes open and display your purchase history. You will be prompted for your Apple ID and password.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How To Delete A Old App From The Purchased Tab In Your App Store On You Apple Device.

Hi , i Need Help On Finding The Way To Delete An Old App Record Out Of Your iTunes Dowload Log Which Is Located In The App Store. I Know You used To Be Able To Delete The Record that You Downloaded The App, But If Forgot How. Does Any One Remember How To ?
You Used To BeAble To Click On Purchased , & This Would Pop Up ,
& This Would Pop Up & From This Page , You Would Be Able To Click On the App & Delete It From There . But i Cant Anymore !
Does Anyone Know How To ?

You can't permanently delete any items, bu you can hide them so that they don't show in the Purchased tab via you computer's iTunes : http://support.apple.com/kb/HT4919
I haven't tried it for a couple of weeks, but with iOS 7 after hiding an app on my computer's iTunes I was needing to log out of my account on my device by tapping on my id in Settings > iTunes & App Store and then logging back in for it to then become hidden in the Purchased tab

I downloaded Madden 25 but soon after my brother deleted it. I can't get it back even if I press "open" in the purchased section of the App Store. What can I do?

What can I do

if it says open, instead of showing you a cloud icon allowing you to redownwload it - it thinks it is still on your pad.
first, swipe downward from any homescreen to see the search bar, and start to type the title. If it show up as an app, then it is still on your pad. maybe hidden.
Once you verify that it is not on the pad, do a fullreboot. press and hold the sleep and home buttons until you see the apple logo. ignore the red slider. See if that clears it out and allows you do redownload the game.
By the way, is that game any good?

I bought OS X Mountain Lion a few days ago from the App Store but it will not download. In the purchased section of the App Store it says 'an error has occurred' in red letters next to the download button. I have been charged for it but not downloaded it?

If i click on the download button in the purhased section nothing happens. if i go into the App store and click download on Mountain Lion there it looks like it is starting to download and opens Lauchpad but it never moves off 'waiting'.
Any help would be great.
Thank you !

Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact

I tried to download the mountain lion but it says 'an error has been occurred' in the purchases section of the app store, what can I do now?

I also checked that I've paid for the mountain lion already...
What can I do now??
Please help...

P.S. I checked that I paid already...

How do i resume a download without a resume button on the purchase section of the app store

i downloaded a few apps. for some reason they all paused. and i cannot for the life of me figure out how to resume them. could someone possibly help me out

Just what do you see? Can you provide a screenshot?
How to take a screenshot on your Mac - Apple Support

How to hide apps in the purchased section of the iphone 4 using ios 7

I have been trying to remove unwanted apps from purchased but i could not remove it becasue of the upgrade to ios 7 because the latest post were for ios 6

You are right, this is really annoying as all the hidden apps now reappeared on the list since I started to download apps.
Let's see if they release patches to this issue as they are going backwards.
With iOS 5 you could hide apps directly on the device, with iOS 6 was restricted to do it just through iTunes. Now it is not possible anymore.....

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

My apologies for the lack of photos, here is my post again with photos.
I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

I cannot find an app that i had previously bought which should appear in the "purchased" section

Basically I had bought an app long time ago
recently I had just updated my itouch however it said I HAVE to reset everything. So I did and now all my apps and music are gone.
I know how to restore apps however the app i was looking for (Free Music downloader - something like that) wasn't there, so i searched up for the app and it said i have to pay.
I don't want to pay for an app that i have already paid for. It's not in the "Purchased" section of the app store. I don't know what to do! Help please.
Also i did not create a new Icloud account, i'm still using the same one i bought my app with

Like most other people who updated without the cloud, I lost my backup.
Why would they remove an app the was still functioning? I was playing that game up to the day I updated the iOS. I had a lot of game data on it too. Any other way to find the installer of this app?

Why isn't Mavericks showing up in the purchases section of the App Store?

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