Why isn't my iPhone 4s appearing as a connected device on my Windows 7 laptop?

Hi,
This all started with me trying to copy my photos from my phone to my laptop.
My phone isn't appearing as a device in my computer which means I can neither import the pictures or use explorer to navigate to them and copy them over. After some investigation I've determined that this is because the drivers aren't installing. Specifically, the "iPhone" driver. The Apple Mobile Device driver has installed just fine, but when I plug my phone in, and when I check it in device manager later, I'm told that the driver's can't be found or that there's an install error.
I've tried following these support guides with no luck:
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1923
I've also searched around for this elusive driver in the hopes that I could just download and install it manually, again with no luck.
I'm not sure what else I can do. All I want to do is copy my photos to my laptop. This shouldn't be so difficult.
I'm running Windows 7 Home Premium N 64bit on an Acer Aspire 5739G. Latest iTunes, latest iOS. Everything updated and all hardware is working properly.
Thanks for any help you can offer,
Ben

I have the same problem with iOS 5.1 on a 3GS. Since a few days I cannot download any content anymore, be it updates, apps, music or ibooks. Every download stays in the "Waiting..." state forever.
The 'solution' you get across frequently (holding the wake/sleep and home button for a few seconds to restart the iPhone) does not work for me. I've tried that several times.
Also, it can't be my network connection, as I've tried via 3G and in different WiFi networks and with other devices using the same account.
All I can do is start the update/download from iTunes. But that's no solution, only a work-around.
Any suggestions?
Thanks!

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