Why isn't my iPhone5 charging? the battery isn't turning green

I just brought a new iPhone5 and it's not charging at all. I'm using the apple charger for it now. but it's been off for awhile now so I'm going to wait to see if its going to come back on in a few hours. when I press the sleep button, it says tht the battery is still red and it hasn't moved a bit. so idk if its charging or not.

Hi DivineAngel,
Thanks for visiting Apple Support Communities.
Be sure to try these steps if your iPhone is not charging:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/ht1476
Best,
Jeremy

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http://support.apple.com/kb/ts2802
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Message Edited by cybrsk8r on 06-02-2009 11:47 AM

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         Two years ago I had this same issue. Bought a new charger. Still would not charge. Bought a new battery. That fixed it.
Now I am in the same situation....maybe. The charger registers as on AC power. It will keep the battery from going deaf, but will not charge.
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Why isn't my iPhone5 charging? the battery isn't turning green

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