Why isn't my magnetic charging port working

Hi guys and g*rls I have bought a 3rd party battery case which covers the rear of the phone and has a built in battery for emergency charge if I (god forbid) run out of juice when im out and about.The only problem is, is it does not charge the phone, i have contacted the seller regarding this issue and they have sent me a second case to try but this is exactly the same.Is there an option somewhere in the phone where you have to enable magnetic charging? I am starting to think that it is my phone that is at fault as i had to send it off for repair due to the phone turning itsaelf off. perhaps when sony dismantled it a connection could of broken to the magnetic strip? clutchin at straws maybe? Thanks in advance Tony

It depends on your country/region. Your local support team might be able to give you information on where you can go to test it.

Similar Messages

Why isn't my magnetic charging port not working

Hi guys and g*rls I have bought a 3rd party battery case which covers the rear of the phone and has a built in battery for emergency charge if I (god forbid) run out of juice when im out and about.The only problem is, is it does not charge the phone, i have contacted the seller regarding this issue and they have sent me a second case to try but this is exactly the same.Is there an option somewhere in the phone where you have to enable magnetic charging? I am starting to think that it is my phone that is at fault as i had to send it off for repair due to the phone turning itsaelf off. perhaps when sony dismantled it a connection could of broken to the magnetic strip? clutchin at straws maybe? Thanks in advance Tony

Does the Dock work? (Sony's dock)

Magnetic charging port not working

The magnetic charging port in my phone came out with the charger, I sent it back to Sony for repair, and it arrived back today - it looks like a new case has been put on the phone rather than just the port being stuck back, but it now no longer charges using the Sony magnetic charger - is there a setting somewhere to enable it? I checked the USB cable (which is plugged into the mains) and it charges the phone fine via the usb port, but plug the same cable into the official Sony magnetic charger/phone holder and nothing - this is the same charger and cable that has been charging the phone since last September, I also checked with a third party charger on the same USB cable and that didn't work either. I prefer using the magentic charging as the usb cover is so flimsy I'm afraid of it breaking off. The phone is running Android 5.0.2 and update says it is up-to-date.

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Magnetic charging port and loss of mobile data

I finally decided to switch to Android once I felt the iPhone update was not worth the high price tag. I decided on an Xperia Z3, and so far I have had to replace 2 devices and I am considering returning this one also. The first phone had a dead pixel so this was a quick return and replacement. The second developed problems with the magnetic charging port about 2 months after I received it - for instance in the magnetic charging dock I bought I suddenly had to start propping the phone forwards for it to connect and another magnetic attachment that clips on to the end of the microUSB cable kept connecting and disconnecting. Added to this, it demonstrated the problem I have seen mentioned here and elsewhere with the Z range of phones, in that it will often fail to regain its 3g signal after having lost it however restarting the phone will allow it to reconnect (until it does it again).
I hoped that replacing this phone would finally allow me to enjoy my phone, however right from the beginning it has demonstrated the same signal problem and while the magnetic port is slightly better with the magnetic clip it still wont connect to the charging dock and needs tilting forward slightly for my in-car charger.
I know the chargers are not the problem as my fiancee has the same phone which works perfectly. I don't know whether this is something to do with her buying hers straight from Sony while I got mine from Amazon (directly, not a seller) but I have no idea why that should make a difference to the quality of the handset. Are Sony known for build quality issues with their phones?
I can put up with the magnetic charging port if there is a reliable way of fixing the 3g issue, if anyone can suggest anything I will give it a try. If there isn't anything then I will have to send this phone back and in all likelihood will probably go back to apple

It'll be wise to install or reinstall the latest update with PC Companion (PCC)
http://support.sonymobile.com/us/tools/pc-companion/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Why isn't my iPad2 charging its battery when connected with my iMac?

Why isn't my iPad2 charging its battery when connected with my iMac?

A lot of computers, especially older ones (I don't know how old yours is), don't provide enough power through their USB ports in order to charge the iPad - it may still be charging, but at a low rate (it may charge quicker if the iPad's screen is off). If you want to charge it at a reasonable rate then the wall charger is better.

Magnetic Charger Port in Z2 came out along with the Charger

Hi Sony Users, I never ever expected such kind of quality problem from Sony. Today, I kept my phone for charging using magnetic charger. When I removed the charger once battery was fully charged, the magnetic charging port in phone itself came out along with the charger. I am really disappointed with what happened and I really dont know what to do now. If parts are getting easily removed from phone like this, then how does "water-proof" feature in phone is supposed to work? I am really really disappointed. I am actually thinking to switch to some other brand like Apple.

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Why isn't the radio tuning service working on itunes?

Why isn't the radio tuning service working on itunes? I get an error message on all of our Macs.

Maybe one of the 300+ posts about this in the last few days has the answer. Browse the forum.
If you wish to, you can report to Apple.
http://www.apple.com/feedback/itunesapp.html

Why isn't my iphone charging unless it's been turned off?

why isn't my iphone charging unless it's been turned off?

Your phone is still under warranty. Bring it to Apple for replacement.

Magnetic charger isnt working

after two weeks os use, the magnetic charger isnt working (the actual charger is working with diffrent xperia z2).
trying to find help and warrenty avialbilety with no luck (emails, phones etc.)
bought the phone in Austria,
located at the moment in Israel.
Sony, please help!!!!!

Check here:
http://www.sonymobile.com/global-en/support/contact-us/
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Is there a way to back up my iphone 5 without the charging port working?

is there a way to back up my iphone 5 without the charging port working?

In iTunes with the iPhone connected: set Snyc via WiFi.
Then plug the cord in the charger.
In iTunes your iPhone icon is still visible, click it while holding the CTRL key: then choose "backup".

Why did my ipod 5 charger stop working?

my charger was working fine until 2 weeks ago. It was working in the morning, and when it needed a charge, the charging cord wouldn't work. I've bin using someone elses charger but i wont have it for long so i would like for mine the work. thanks

- Make an appointment at the Genius Bar of an Apple store. If the cable (assuming it is a Apple cable) has not been abused Apple will exchange the cable at no cost.
Apple Retail Store - Genius Bar

Magnetic charging not working.

I have bought the Taiwan version of the Xperia and it arrived today. However, I put the phone on the charging dock(DK36) for over 30 minutes and its not charging, not even one percent. anyone have the same problem? I'm really frustrated right now.

Hello all,
I have a magnetic charge station problem as well, I've tried fiddling with it in the cradle, nothing, it doesn't even show the charge symbol, let alone charge. I've used only my Sony provided wall charger and cable at first, but then I tried other USB chargers I have lying about, nada. I even replaced the dock at store and still nothing! I think my magnetic connector in my phone is faulty, what are your thoughts?

Why isn't my iPhone5 charging? the battery isn't turning green

I just brought a new iPhone5 and it's not charging at all. I'm using the apple charger for it now. but it's been off for awhile now so I'm going to wait to see if its going to come back on in a few hours. when I press the sleep button, it says tht the battery is still red and it hasn't moved a bit. so idk if its charging or not.

Hi DivineAngel,
Thanks for visiting Apple Support Communities.
Be sure to try these steps if your iPhone is not charging:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/ht1476
Best,
Jeremy

Why isn't the popup blocker exception working for sites I have added? It still asks me to "allow" them.

Even though I have added sites to the Exceptions in the Popup Blocker preferences, I constantly have to press the Allow button to actually go to the next window. The sites are staying in the Exceptions list and I can get there, but something clearly isn't working properly.

I have been adding each domain name that pops up that's different from the original website and Firefox is still asking me to "Allow" it. Very frustrating...

Why isn't the Archer Season Pass working as it should?

I would really appreciate an answer, Apple. I paid $31.99 for the season, and now Episode 4 isn't downloading as it's supposed to. If the problem is on FX's end as far as download approval (which it shouldn't be, seeing as it's up on the iTunes Store for download), that's fine, I'd just like to know where the bottleneck is and how to fix it. Is Matt K. around? He DID just welcome me to the support community, after all...
I know I'm not the only one having this problem, either. Hopefully the flood of questions and complaints will encourage some action on Apple's part.

Sigh. I too, purchased an "Archer" season 4 pass. I too, have been unable to download episode 4 w/out paying for it again. I emailed support and eventually received a polite reply indicating "Apple is currently working toward a resolution for the issue". I waited 24 hours and requested an iTunes Store credit.
I've received no reply to that request, but I suggest we all request store credits.

Why isn't my magnetic charging port working

Similar Messages

Maybe you are looking for