Why isn't my reset security question email sending?! I can't buy anything on my account because i have no clue what those questions were. Help!

It says the email sent to reset the security questions, but the email doesn't show up when looked for in the email address to which it was sent. Is there another way that i can reset the security questions or just change the email to which it is sent?

If it's not in the spam filter and you can't correctly answer two of the questions, you need to contact Apple.
(77346)

Similar Messages

  • I change the windows of my computer, from windows vista to windows 7, but since then i can't buy anything in the computer because i have to answer the security questions. I don't remember the answers and i solicited to send me the answers but nothing.

    Please, can somebody help me with these? Apple don´t send me what a solicited. I can buy in my iphone and ipad but i really want to buy in my computer. Thanks

    If the email hasn't arrived after a few hours and didn't get caught by a spam filter, click here and phone Apple.
    (79273)

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I can't buy anything on my iPhone because it says I need to verify my security questions

    I can't buy anything on my iPhone because it says I need to verify my security questions. it wants me to answer the security questions, but I forgot mine. how do I fix this problem?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95676)

  • I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem, I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem

    I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem

    You are not addressing Apple here. And your post is a bit confusing. See Klaus's answer in this thread:
    https://discussions.apple.com/thread/5228474?tstart=0

  • Apple won't send me the e-mail to reset security questions, please help me.

    When the security questions first showed up, I didn't know them. I did the reset questions link, and visited my rescue e-mail. Didn't show up. The next day, I re-checked and kept re-sending it day after day. It has been three weeks and I still have not gotten it. Is there a way to check my rescue email is correct, or is it that I have another issue. Please respond. Thank you.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121163)

  • I can't buy anything on my phone because i forgot the answers to my security questions how do you get them

    i need to get th answers to my security questions

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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  • I need to get into my iTunes but its asking me from my security questions and I have no clue what it is I have tried everything! Please help

    I just bought a 50 dollar iTunes card but now it's asking for my security questions and I have no clue what those are please help I'm begging

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 i could not received email regarding reset security question

    Dear apple staffs,
    I forgot my security question to purchase apps on store but after I press reset security question and I send email  until now until i can't receive the email. pls. reply.

    Hi there,
    Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
    To create a new Apple ID, follow the easy steps below:
    Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

  • Reset security questions email

    Hello! I've recently tried to change my Apple ID password but I was unable to because I forgot my security question answers. I had clicked on the "Send reset security info email" button and have waited for quite a while now for the email. I use Gmail. Please help! I would like to know if others are experiencing the same issue. Thank you.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106420)

  • I choose send reset secure question but did not receive the email to reset

    I choose send reset secure question but did not receive the email to reset

    If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107119)

  • HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

    I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

    The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case  see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

  • Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97456)

  • HT5312 What if you don't receive the email to reset security questions

    We haven't received any of our emails to reset security questions what can we do

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

    how to add a rescue email adress to recieve my reset security question ..i dont have one

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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