Why isn't pages and keynote free anymore

why isn't pages and keynote free anymore ? it was free about a month ago ?

Today I was in the Apple Store here in Munich and had my first bad experience with Apple.
When I talked to one of the employees and asked how I can get the free Pages for my MacBook Pro he interrupted me and said: "I don't know." When I tried to explain that it was listed in the App Store app in Mavericks and it is not there anymore in Yosemite, he interrupted me again and was quite harsh: "I can't help you. Call Apple Care, that's what they are there for."
Maybe it was my fault. He had to stop a chat with a female co-worker because of a customer. That was not nice of me.
As I don't want to pay 29 €/$ just to ask where Apple has hidden the gratis Pages software, I will take part in a Pages Workshop and hope I can get help there.

Similar Messages

Why don't pages and keynote work since mountain lion was reinstalled?

I just had Mountain Lion reinstalled to fix a problem with reading DVD's. That problem was fixed but now I can't use Pages or Keynote. When I try to open them I get a message saying "files that need iwork are missing" and it says to use the iwork installer to reinstall iwork. So I downloaded and installed iwork 9.2, but pages, numbers and keynote still don't work. Help! I need my documents for work!

Plus when I tried downloading updates to pages and keynote from the Apple support site, I got a message saying they couldn't be installed because they were from an unidentified developer, not approved by Apple. Huh?

So, iDisk (great with MobileMe) is closed! Ok. I got the most expensive iCloud Plan and LOVED storing files online. Is that REALLY OVER??!! (besides Numbers', Pages', and Keynote's docs sync).. Will I REALLY have to downgrade to "free" on iCloud?!!

So, iDisk (great with MobileMe) is closed! Ok. I got the most expensive iCloud Plan and LOVED storing files online. Is that REALLY OVER??!! (besides Numbers', Pages', and Keynote's docs sync).. Will I REALLY have to downgrade to "free" on iCloud and PAY for "DropBox", "Google Drive" or "Microsft's Sky Whatever.."?!!
I could not log in to this Support Community with my UPDATED Apple ID (and this is another issue I can't believe Apple just says "NO, you CAN'T!" - deleting other (old) Apple IDs we've created by mistake or a long time ago and being able to have it all on ONE SINGLE UPDATED Apple ID - ALSO saving Apple's storage servers, etc.).
Anyway, my Apple ID for better communication is [email protected] (but I really couldn't log in here - it kept saying that the e-mail is already registered, etc. I know it, I'm trying to use it here, that's all...
So, really. Of course a lot of people don't care about the iDisk issue. That's fine, we all love and hate specific apps or software.. But why has Apple just shut it down, since it was so EASY to use (as DropBox) on all our Apple devices?!! So, we really can't upload/store any kind of files anymore and that's it?!
I used iDisk when MobileMe was still alive, and it was great to have my files from work, home, any backup (whatever we want) uploaded and synced and used in our Macs, iPhones and iPads. If we have the OPTION of an iCloud Plan (the top one, for example), but we just don't like the automatick backups for the iPhones and iPads, nor the Pictures' sync function.. Why can't we just have the SAME simple and efficient/great service of the iDisk installed in each device?!
Do we really have to go back and downgrade back to the free iCloud Option (just for keeping the e-mail) and paying extra for DropBox, Google, Microsoft, any other services?! I have nothing against them - I actually have DropBox and it works great because it REMINDS me of iDisk!! But WHY NOT just keep it simple and closed with 1 company/platform/option - Apple's iOS, OSX, etc.
That's why I decided to have a Macbook Pro, an iPhone 4S and an iPad 3rd. Generation (for example, along with other products and services such as Apple TV).. I know I'm CHOOSING to stay with 1 world, that's fine. And that's why I didn't (yet) go for a Samsung phone or another tablet.. I wanna stick with 1 pattern and I have chosen Apple's..
Just can't understand such an innovative company make such decisions (such as shutting down iDisk or not letting us just DELETE Apple IDs we do NOT use anymore).. Please, just some guidance or confirmation if that's correct: No way of uploading files others than Numbers', Pages' or Keynote's!!??
Thank you very much!!
Peace.

Thank you Roger.
That's exactly what I was afraid of...
During all the time I have been a loyal customer of Apple's products and services, these have been the only 2 issues that I really can't understand (specially when we look at Apple's strategies and management)...
1) Not being able to DELETE (simply delete or deactivate) old or duplicated Apple IDs... I have 3 different Apple IDs but only one is the real Apple ID I use for everything, with all my purchases and services (such as e-mail) related to it (Why won't Apple jus let people delet, deactivate or - at least - merge Apple IDs?! That would help everyone, including Apple when we think about costs, storage, database maintenance, etc.) - Actually, even when I gave up on trying to delete other Apple IDs, I tried to have the one I really use and have organized to use my @me.com address as the Apple ID itself (as Apple asks us to do - and makes sense, of course). But never worked. Just because I created that Apple ID with a @hotmail.com account (since it asks for a valid e-mail when you create an Apple ID, it NEVER lets me now change my Apple ID to my @me.com e-mail address - I mean JUST having my @me.com e-mail address as my primary e-mail and my Apple ID (for example, having that old @hotmail.com e-mail address out of it, cleaned..)!
2) The other issue was this one, about iDisk. Of course there must be reasons for having it shut down, maybe the apps used by iPhone and iPad, along with the folder on Mac OSX, is way too complicated, expensive, full of bugs, I don't know. But if we decide to pay for 50GB of online storage, why even THINK about different options for files we use?! I have Dropbox, I've read about Google Drive and Microsoft SkyDrive, etc. But I just wanted to STICK with a single ALL-APPLE solution.. That is.. Pay the annual fee for the 50GB and just still keep any file I want on the cloud with iDisk. So, what Apple tells me is that if I have other files than iWork or PDF (and some few exceptions), I should actually downgrade to "free" iCloud and decide to PAY for another solution (organization), such as DropBox, Google Disk or Drive (I don't really know), Micrsoft's SkyDrive..
Of course there's the strategy of getting more and more people to use Pages, Numbers and Keynote (buying them for iOS and Mac OSX, as I already have and love them). But "killing" iDisk and just telling users to look for other storage solutions doesn't really sound like Apple.
I have seen so many questions here about both issues (deleting or merging Apple IDS + iDisk back since we pay for storage) that I really believe Apple should reconsider these issues or, at least, open the issue and let us know what would be the best "partner solution" for iCloud...
Thanks a lot!
All the best...
Eduardo Rocha.
[email protected]

HT4623 I bought a brand new ipad air, but I am not allowed to download ie. pages and keynotes for free, as promised?

I bought a brand new ipad air, but I am not allowed to download ie. pages and keynotes for free, as promised?

The free only counts for devices activated after September. So first you need to activate the iPad (go through all the set up stuff), then, using the same Apple ID you used to activate the iPad, go to the App store and search for Pages, etc. When you download them you should see them for free.
Being free is tied to the Apple ID used to activate a device. For example, I bought my iPod in June, so I'd need to pay for the apps, which is why they're not universally free in the app store.
After you activate the iPad it may take a little time for the app store to realize 'yeah, just got a new device, this purchase is free'. I've seen people say they go right in, see it for cost, then go back in a little bit and the apps are now free.

I Can't pages and keynote in my ipad 1 generation WHY ????????????

i was trying to update pages and keynote in my ipad 1 generation and it say that is not compatible so i erased them and try to install them again and it say the same thing ? Is that because i havent update to the new ios5 or is not compatible anymore with ipad 1 - ? can someone help me please

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

Download numbers, pages and keynote for free

I bought a MacBook Pro in Nov. 2013. It was delivered with numbers, pages and keynote.
As there where problems with the MacBook, I had to delete everything and set up the system again by deleting the hard disk and installing OSX mavericks again. I thought numbers, pages and keynote would come along with mavericks. But they didn't. I cannot download them unless I pay lot of money. Is there a way to download the programms again without paying the money?

This explains Apple's program for Pages, Numbers, and Keynote. Read it carefully. There may be a way in there to get these apps free in your case.
http://www.apple.com/creativity-apps/mac/up-to-date/

I can create documents in Mavericks Pages and Keynote. When I attach them to an email and send to others also using Mavericks, they can't open the attachments. Why might this be?

I can create documents in Mavericks Pages and Keynote. When I attach them to an email and send to others also using Mavericks, they can't open the attachments. Why might this be?

The new Pages v5 (Mavericks) uses a new file format with the same extension name (.pages). Older versions of Pages cannot open these documents unless you first export them as Word (.docx) and send these as Mail attachments. The same is true if you originate an IOS Pages v2.01 .pages document.
You may be sending to people who chose not to install Pages v5 on Mavericks and continue to use Pages ’09 v4.3 instead — especially for the superset of features that are presently not in Pages v5.

I have pages and keynote on my iPad, how to i make them work on mac air i have bought later

i have Pages and Keynote, and others of course, on my iPad, how to i make them work on mac air i have bought recently ?

Welcome to Apple Support Communities
The iPad uses iOS, and your MacBook Air uses OS X, which are different operating systems with different apps.
iWork apps (Keynote, Pages and Numbers) have got two version: for OS X and for iOS. You already purchased Keynote and Pages for iOS, so you can install them in all your iPhones, iPads and iPods touch for free, but not in the MacBook Air, because the iOS version isn't supported. You have to buy Keynote and Pages for OS X in the Mac App Store for your MacBook Air.
To access to the Mac App Store, press its icon in the Dock or go to  > App Store

I've deleted Pages and Keynote because they were not working, and can't install them now.

Good morning. First of all, sorry for my english, i'm spanish.
Today I've tried to open Pages to write a document, and the App would not open. When I click the icon, the App Store opens instead and says if i want to purchase the app. I've tried to say yes, because i thought this may be an update, but when i click yes, it says its unable to do anything.
So, i've tried with keynote and the behaviour was the same. Click on the icon and the app store opens with the same message. Numbers works fine. I'm on Mavericks, so nothing to do with Yosemite.
I've uninstalled Pages and Keynote because i thought that with the update from the other day, these two apps my have been corrputed, and i was going to install them again, but my surprise is that when I look for Pages, instead of letting me install it, it appears that i have to pay 17,99€ when i always had it for free!!
I've got a Macbook Pro 13" Retina late 2013 for a few months, and this is my first issue. Whan can i do? I Had these apps for free, and i don't want to expend so much money in two apps.
I really need help. Thank you.

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116451)

Excuse somebody can tell me if I had Pages and Keynote I need Microsoft Office too?

please somebody tell me Today Im goint to buy a macbook pro 13' and I have an ipad with pages and keynote, can I use this app's on the mac ? or I need Microsoft Office

You only need Microsoft Office if you plan to hone your life skills on it as nearly 95% of businesses use it.
However there is a Pages and Keynote version for OS X (sold seperatly), but there is the free LibreOffice suit which is extremely popular amongst Mac users as there is a Windows and Linux versions too, the files are cross compatible and they open/write Office format also.
https://www.libreoffice.org/
You may have to right or control key click on the app/installer to "open" and confirm to bypass 10.8's Gatekeeper security.

Aren't the pages,numbers,keynote free for macbook pro retina late 2012 users?

Aren't pages, numbers and keynote free for macbook pro retina late 2012 users?

Free if you have iWork '09 on the MBP.
SG

How can restore IMAC without deleting Pages and Keynote, which were loaded by Apple at order?

I bought an IMAC OS X Mountain Lion in Dec 2012. I am trying to prepare it for sale, and would like to clear off my personal information. I see different questions about restoring to factory settings, but I'm unclear if this includes leaving Pages and Keynote on the IMAC. These applications were installed by Apple when I order the IMAC, and I don't want them cleared off. How can I clear my personal information without deleting this programs?
Thanks so much!

If you had the applications install, the software license belongs to you and isn't transferable. Information.
Selling old Mac
Selling old Mac (2)
Selling old Mac (3)

My iWork (pages and keynote) are not communicating with the iCloud. I haven't changed anything and all of the sudden there is no sync happening. My iCloud account is fine as i can create documents on my iPad and they appear on iCloud.

my iWork (pages and keynote) are not communicating with the iCloud. I haven't changed anything and all of the sudden there is no sync happening. My iCloud account is fine as i can create documents on my iPad and they appear on iCloud. However, when i change documents on my mac (documents that are supposed to be in the iCloud), the changes do not sync with my other devices nor with iCloud. Even when i create new documents on my mac and save them to iCloud, all seems okay and i can access them from my mac, however they do not show up in the iCloud and i can't access them with my other devices.
Most recent version of mountain lion updated over a month ago. New iPad in use for over a month.
thanks

The same thing is happening to me, Mail was fine about an hour ago and now is rejecting correct password. Typical when today I'm waiting some important emails!

Font size problem in pages and keynote for iPad

I've been using pages and keynote for just under over a week and when I go to make a table and set the font size in either of them, it makes the text very large even though it is on the very small setting, even if I try to cut and paste in text that was originally small once in the table it become very big, and when I try copying tables between the two apps it makes it even worse to the point that a 5x5 table takes up 5 pages or goes off the edge of the slide.
Please help.

i have a first generation ipad but i expect it works the same way. Have you selected tiny on the table font options? also, select Times New Roman. It is a bit smaller. The tiny setting should be the same as size 12 Times New Roman font. When you select the table (tap on it) there should be a small blue dot in the bottom right corner. that is used to edit the table. It is a bit annoying, but I have not found a way to copy things into the t able in the right format, you have to change it manually every time. Hope this helps!

I need to transfer up to 200 pages and keynote files from my macbook to my PC. Is there any way I can convert all of the files to word-friendly documents as a batch change or will I have to open each individual file and re-save it as word-friendly?

I need to transfer up to two hundred Pages and Keynote files from my macbook running on Mac OS X 10.6.8 to my PC running windows. Is there any way I can convert all of the files to word-friendly documents as a batch change or will I have to open each individual file and re-save it as a word-friendly file?

I need to transfer up to two hundred Pages and Keynote files from my macbook running on Mac OS X 10.6.8 to my PC running windows. Is there any way I can convert all of the files to word-friendly documents as a batch change or will I have to open each individual file and re-save it as a word-friendly file?

Why isn't pages and keynote free anymore

Similar Messages

Maybe you are looking for