Why isn't the Apple store working?
Why isn't the Apple store working? I wanted to buy a iPad but I can't because the store isn't working. When will the store start working?
Apple is in the midst of announcing new products and they normally take the Apple Store offline while a keynote is in progress. The Apple Store will be back up when the keynote is over. Try back in about a half an hour or so.
Regards.
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You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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The servers are still going to be very busy today. -
TS2771 Why isn't the iTunes Store working on my iPod touch
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple Retail Store - Genius Bar -
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Hello!
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Apple Products and EU-wide Consumer Laws:
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I just got my Apple IPad 2 and I was going on it for the first time when I was on IMessage so I logged in and everything was fine. The next day I'm on my IPad and it says i need it again so I do it but this time the apple ID starts off by saying put in your apple id. Then password, press sign in. The verifying at the top...but then goes but suddenly to the first page and won't let me sign it. Why is this happening?
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Why isn't the iTunes Store loading up on iTunes?
The topic is self-explanatory. My laptop is a Windows 7 Ultimate, genuine product.
Diagnostics Result:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Gateway NV52 Series
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 003AB1100CE90F80
Current user is not an administrator.
The current local date and time is 2011-08-04 12:04:06.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 3200 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: e2a61b87e4a213e1b5f8db83b9865f0c
iPodService 10.4.0.80 (x64) is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {08F86F8D-903F-43C1-A25A-7F64AC0716FF}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {5A0A86DE-1C68-48BC-B8BB-79ACA7CDE998}
Description: Atheros AR5B93 Wireless Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {8EF2056C-7CBC-4260-A832-3E69F8A548A9}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 192.168.1.95
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Thu Aug 04 11:49:24 2011
Lease Expires: Fri Aug 05 11:49:24 2011
DNS Servers: 192.168.1.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
An unknown error occurred (-9808).
Connection attempt to iPhone activation server was unsuccessful.
An unknown error occurred (-9808).
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-08-04 11:53:09.
iTunes used to load the iTunes Store up to now & I haven't been on the iTunes Store for weeks. Can somebody please help me with this issue?Sometimes the store takes a while to load. If it doesn't load try re-installing your iTunes.
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