WHY ISN'T THE MOVIE I JUST BOUGHT AUTHORIZE TO PLAY ON MY APPLE TV

why is my apple tv not able to authorize the movie i bought from itunes on my computer?

Hi clisch01,
Welcome to the Support Communities!
You may need to redownload the movie and try again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you continue to have issues playing the movie, click on this link:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I hope this information helps ...
-  Judy

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