Why isnt the menu button working???

Right i've just had a new iPod mini because my last one broke, and its been working fine since last night and the menu button has just stopped working the iPod is working fine but the menu button just isnt working! does anyone know why and how to fix this problem please help!!

I did, tried to do a Reset and Restore - did not manage to solve it, I end up with sending back to Apple for repairing - got the new replacement the next day.

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just to clarify, the menu button works such as when i slide the phone closed, the 'lock' option appears, and the button works then, but when i unlock, i goes back to the usual 'menu' option which just doesnt work.
i can use text/calls from the shortcut buttons such as left/down/right and some buttons work on in certain places, such as when the 'send' option appears for sending a text.
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Note: The Menu button on the remote does not perform the same function as pressing the Menu button on the iPod. The Menu button on the Remote changes playback between the iPod and an audio device connected to the audio input port. Because the remote does not have a wheel or a select button, you cannot use the remote to navigate the menus or skip to a different playlist on iPod. You must use the iPod's controls to navigate the menus or choose another playlist.

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see > Farewell Front Row | Macworld
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http://service.mcafee.com/faqdocument.aspx?id=TS100162
https://community.mcafee.com/thread/76071

Why isnt the menu button working???

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