Why it won't let me install key please need help

I bought this photoshop elements yrs ago and have never used it would like to try it now but am hoping it is compatable w/my new pc HP touch screen 520-1070 also why wont it let me install registration key please need help

First try going to appleid.apple.com and reset your password.
After resetting you password, log into your account, at same site and go to manage my account.
Verify any info on account. Add/remove any relavant data. Remove any duplicate email address, make sure you have an additonal email aside from your apple id.
After verifying all this info, try accessing the app store with new password to update apps.
If unable to at this point and you can verify your identity with the serial number of a apple product registerd to you, verify your apple id, and the billing info on your account; you can call support at 1-800-APL-CARE and ask to speak to account security to reset security questions.

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