Why itunes cannot play movies on its library but on quicktime?

Hello to everyone.
I have this issue with some .m4p and .m4v movies, which no matter if I change their extension file to .mov, itunes only shows me a black window and I can only see an image when I push forward but the movie never play.
It's weird for me, because itunes save the movies on its library but it cant play them!
The only way to watch them is with quicktime, so what can I do to watch them on itunes???
Before I forgot, I can also watch them on my Apple Tv streaming them from itunes library too.
Thaks in advance.

Yesterday I had Apple phone support, they could partly solve the problem. At least I can use my Mac again to view movies but the problem of less resolution in itunes only is still there. My brother has the same macbook, same yosemity and same itunes. It works. Obviously it has to do with other SW on the Mac. Yesterday we removed Displaylink SW (i believe that was the name of the SW?) from my Mac. Perhaps it is not yet compatible with yosemity?

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