Why itunes does not sync the calendar?
why itunes does not sync the calendar?
Hey ThierryWillame,
Thanks for the question. Were these songs purchased from the iTunes Store? If so, see the following resource. If not, follow the same steps for the content, based on how you acquired it (delete and re-add).
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Additional Information:
iTunes 11 for Mac: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12159
Download past purchases
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
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ITunes does not sync my Outlook calendar with my iPhone calendar
Problem: iTunes does not sync my Outlook calendar with my iPhone calendar.
Background: The sync was fine until I got the Lenovo 64 bit with Windows 7. I have tried to follow lots of Q/As.
Dear iTunes / Apple, This must be solved within iTunes, I believe.
- Windows 7 Prof, vers 6.1, SP 1, 64 bit
- iTunes: 11.1.3.8
- iPhone: 3GS, 32GB, iOS 6.1.3
- Computer: Lenovo X301, 64 bit
- Processor: Intel Core 2 Duo 2 CPU U9400 @ 1.4 GHz.
Sincerely
SorenHi there nocomano!
I have an article here that can help you troubleshoot this issue:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/ht1692
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
ITunes does not sync calendars due to error
itunes can not sync my calendars with my iPhone 5. It says it encounters an error but no error message shows up.
This started after I tried to try iCloud and had so much trouble I turned iCloud off.
Is there any where I can find where the error is and correct it? I've looked at Console but see where the error hppens.
Thanks
Here is a copy of the console report during the syncing. The error apparently happens during the merging of the calendars.
3/24/13 5:32:38.768 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 1
3/24/13 5:32:38.772 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 2
3/24/13 5:32:38.776 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 3
3/24/13 5:32:38.780 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 4
3/24/13 5:32:38.784 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 6
3/24/13 5:32:38.788 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 7
3/24/13 5:32:38.792 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 8
3/24/13 5:32:38.798 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 9
3/24/13 5:32:38.802 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 10
3/24/13 5:32:38.806 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 11
3/24/13 5:32:38.810 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 12
3/24/13 5:32:38.814 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 13
3/24/13 5:32:38.818 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 14
3/24/13 5:32:38.821 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 15
3/24/13 5:32:38.825 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 16
3/24/13 5:32:38.829 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 17
3/24/13 5:32:38.832 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 18
3/24/13 5:32:38.837 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 19
3/24/13 5:32:38.841 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 20
3/24/13 5:32:38.845 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 21
3/24/13 5:32:38.849 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 22
3/24/13 5:32:38.853 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 23
3/24/13 5:32:38.857 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 24
3/24/13 5:32:38.861 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 1
3/24/13 5:32:38.865 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 2
3/24/13 5:32:38.869 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 3
3/24/13 5:32:38.873 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 4
3/24/13 5:32:38.877 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 6
3/24/13 5:32:38.881 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 7
3/24/13 5:32:38.885 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 8
3/24/13 5:32:38.889 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 9
3/24/13 5:32:38.893 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 10
3/24/13 5:32:38.897 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 11
3/24/13 5:32:38.900 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 12
3/24/13 5:32:38.904 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 13
3/24/13 5:32:38.908 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 14
3/24/13 5:32:38.912 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 15
3/24/13 5:32:38.916 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 16
3/24/13 5:32:38.920 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 17
3/24/13 5:32:38.923 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 18
3/24/13 5:32:38.927 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 19
3/24/13 5:32:38.931 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 20
3/24/13 5:32:38.935 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 21
3/24/13 5:32:38.939 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 22
3/24/13 5:32:38.942 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 23
3/24/13 5:32:38.946 PM mDNSResponder: ERROR: handle_resolve_request bad interfaceIndex 24
3/24/13 5:32:38.972 PM [0x0-0x110110].com.apple.iTunes: 2013-03-24 17:32:38.971 The plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes. (3585)
3/24/13 5:32:39.586 PM [0x0-0x110110].com.apple.iTunes: Returning 0x0. Advertising wake service for libraryIdentifier "0000000000000007".
3/24/13 5:33:18.129 PM AppleMobileBackup: WARNING: Backing up 791df14156a547c7993141a3efa2800ac6e4ba9c
3/24/13 5:33:18.129 PM [0x0-0x110110].com.apple.iTunes: 2013-03-24 17:33:18.128 AppleMobileBackup[2101:503] WARNING: Backing up 791df14156a547c7993141a3efa2800ac6e4ba9c
3/24/13 5:33:26.872 PM com.apple.usbmuxd: MuxTCPInputSCE received RST for 0x17-791df14156a547c7993141a3efa2800ac6e4ba9c@0x26200000:49559->0x10023abb0-MDC rashReportTool/NULL:47617: sendMuxSegment connection was closed
3/24/13 5:33:28.838 PM AppleMobileSync: [0x100218180] |ISyncSession|Error| Unresolved reference encountered during push for client com.apple.MobileSync.791df14156a547c7993141a3efa2800ac6e4ba9c
3/24/13 5:33:28.838 PM AppleMobileSync: [0x100218180] |ISyncSession|Error| Relationships causing error:
3/24/13 5:33:28.839 PM [0x0-0x110110].com.apple.iTunes: 2013-03-24 17:33:28.838 AppleMobileSync[2104:503] [0x100218180] |ISyncSession|Error| Unresolved reference encountered during push for client com.apple.MobileSync.791df14156a547c7993141a3efa2800ac6e4ba9c
3/24/13 5:33:28.839 PM [0x0-0x110110].com.apple.iTunes: 2013-03-24 17:33:28.838 AppleMobileSync[2104:503] [0x100218180] |ISyncSession|Error| Relationships causing error:
3/24/13 5:33:28.869 PM AppleMobileSync: 2104:1922574688|SyncClient.m:-[ConcreteSyncClient _sendChangesToDevice:]| ERROR: Exception ISyncInvalidRecordException calling prepareToPullChangesForEntityNames: you referenced the following records (in a relationship) but did not actually push them: (
"3/51023",
"3/3393",
"3/50862",
"3/3396",
"3/50865",
"3/51011",
"3/50891",
"3/3373",
"3/50927",
"3/3379",
"3/50897",
"3/51084",
"3/51040",
"3/50912",
"3/3353",
"3/3420",
"3/50882",
"3/3423",
"3/1321",
"3/3359",
"3/3382",
"3/1324",
"3/3426",
"3/3385",
"3/1995",
"3/3388",
"3/50870",
"3/1998",
"3/51134",
"3/50576",
"3/3362",
"3/51137",
"3/3365",
"3/3409",
"3/3432",
"3/48452",
"3/3368",
"3/35182",
"3/51122",
"3/2002",
"3/51092",
"3/51069",
"3/50864",
"3/50867",
"3/51098",
"3/48443",
"3/50926",
"3/50896",
"3/50929",
"3/50581",
"3/48449",
"3/50899",
"3/51086",
"3/51019",
"3/50881",
"3/3421",
"3/51004",
"3/50884",
"3/1322",
"3/51104",
"3/50887",
"3/1325",
"3/1996",
"3/50902",
"3/3389",
"3/50872",
"3/3360",
"3/51136",
"3/3366",
"3/48451",
"3/2000",
"3/3392",
"3/51068",
"3/51091",
"3/50863",
"3/3398",
"3/3410",
"3/51097",
"3/3372",
"3/50892",
"3/3419",
"3/50895",
"3/50951",
"3/50880",
"3/3355",
"3/51047",
"3/3381",
"3/3358",
"3/50886",
"3/1323",
"3/3384",
"3/3428",
"3/1997",
"3/50574",
"3/50871",
"3/3431",
"3/3390"Good Morning John,
I had no problem following your instruction John and I thank you.
It does not fix the syncing problem and I did the following
Once I had the exported calendar saved to desk top I used my TM to back that up.
I renamed the new calendar "main calendar" using the file menu in iCal.
During syncing using iTunes the same message come up.
I unchecked in iTunes everything except reminders and it still gave me the message.
I then did a bold thing and deleted my calendar on my iPhone thinking that could be a merge problem and
it still gives me this message.
Here is the log;
3/25/13 3:46:02.776 AM AppleMobileSync: 2626:1922574688|SyncClient.m:-[ConcreteSyncClient _sendChangesToDevice:]| ERROR: Exception ISyncInvalidRecordException calling prepareToPullChangesForEntityNames: you referenced the following records (in a relationship) but did not actually push them: (
"3/51023",
"3/3393",
"3/50862",
"3/3396",
"3/50865",
"3/51011",
"3/50891",
"3/3373",
"3/50927",
"3/3379",
"3/50897",
"3/51084",
"3/51040",
"3/50912",
"3/3353",
"3/3420",
"3/50882",
"3/3423",
"3/1321",
"3/3359",
"3/3382",
"3/1324",
"3/3426",
"3/3385",
"3/1995",
"3/3388",
"3/50870",
"3/1998",
"3/51134",
"3/50576",
"3/3362",
"3/51137",
"3/3365",
"3/3409",
"3/3432",
"3/48452",
"3/3368",
"3/35182",
"3/51122",
"3/2002",
"3/51092",
"3/51069",
"3/50864",
"3/50867",
"3/51098",
"3/48443",
"3/50926",
"3/50896",
"3/50929",
"3/50581",
"3/48449",
"3/50899",
"3/51086",
"3/51019",
"3/50881",
"3/3421",
"3/51004",
"3/50884",
"3/1322",
"3/51104",
"3/50887",
"3/1325",
"3/1996",
"3/50902",
"3/3389",
"3/50872",
"3/3360",
"3/51136",
"3/3366",
"3/48451",
"3/2000",
"3/3392",
"3/51068",
"3/51091",
"3/50863",
"3/3398",
"3/3410",
"3/51097",
"3/3372",
"3/50892",
"3/3419",
"3/50895",
"3/50951",
"3/50880",
"3/3355",
"3/51047",
"3/3381",
"3/3358",
"3/50886",
"3/1323",
"3/3384",
"3/3428",
"3/1997",
"3/50574",
"3/50871",
"3/3431",
"3/3390"
3/25/13 3:47:52.593 AM com.apple.usbmuxd: MuxTCPInputSCE received RST for 0x30-791df14156a547c7993141a3efa2800ac6e4ba9c@0x26200000:49985->0x10023d960-MDC rashReportTool/NULL:23554: sendMuxSegment connection was closed
3/25/13 3:47:53.784 AM AppleMobileSync: [0x100218180] |ISyncSession|Error| Unresolved reference encountered during push for client com.apple.MobileSync.791df14156a547c7993141a3efa2800ac6e4ba9c
3/25/13 3:47:53.784 AM AppleMobileSync: [0x100218180] |ISyncSession|Error| Relationships causing error:
3/25/13 3:47:53.784 AM [0x0-0x165165].com.apple.iTunes: 2013-03-25 03:47:53.783 AppleMobileSync[2631:503] [0x100218180] |ISyncSession|Error| Unresolved reference encountered during push for client com.apple.MobileSync.791df14156a547c7993141a3efa2800ac6e4ba9c
3/25/13 3:47:53.784 AM [0x0-0x165165].com.apple.iTunes: 2013-03-25 03:47:53.784 AppleMobileSync[2631:503] [0x100218180] |ISyncSession|Error| Relationships causing error:
3/25/13 3:47:53.872 AM AppleMobileSync: 2631:1922574688|SyncClient.m:-[ConcreteSyncClient _sendChangesToDevice:]| ERROR: Exception ISyncInvalidRecordException calling prepareToPullChangesForEntityNames: you referenced the following records (in a relationship) but did not actually push them: (
"3/51023",
"3/3393",
"3/50862",
"3/3396",
"3/50865",
"3/51011",
"3/50891",
"3/3373",
"3/50927",
"3/3379",
"3/50897",
"3/51084",
"3/51040",
"3/50912",
"3/3353",
"3/3420",
"3/50882",
"3/3423",
"3/1321",
"3/3359",
"3/3382",
"3/1324",
"3/3426",
"3/3385",
"3/1995",
"3/3388",
"3/50870",
"3/1998",
"3/51134",
"3/50576",
"3/3362",
"3/51137",
"3/3365",
"3/3409",
"3/3432",
"3/48452",
"3/3368",
"3/35182",
"3/51122",
"3/2002",
"3/51092",
"3/51069",
"3/50864",
"3/50867",
"3/51098",
"3/48443",
"3/50926",
"3/50896",
"3/50929",
"3/50581",
"3/48449",
"3/50899",
"3/51086",
"3/51019",
"3/50881",
"3/3421",
"3/51004",
"3/50884",
"3/1322",
"3/51104",
"3/50887",
"3/1325",
"3/1996",
"3/50902",
"3/3389",
"3/50872",
"3/3360",
"3/51136",
"3/3366",
"3/48451",
"3/2000",
"3/3392",
"3/51068",
"3/51091",
"3/50863",
"3/3398",
"3/3410",
"3/51097",
"3/3372",
"3/50892",
"3/3419",
"3/50895",
"3/50951",
"3/50880",
"3/3355",
"3/51047",
"3/3381",
"3/3358",
"3/50886",
"3/1323",
"3/3384",
"3/3428",
"3/1997",
"3/50574",
"3/50871",
"3/3431",
"3/3390"
3/25/13 3:48:17.399 AM com.apple.usbmuxd: MuxTCPInputSCE received RST for 0x30-791df14156a547c7993141a3efa2800ac6e4ba9c@0x26200000:50017->0x100602580-MDC rashReportTool/NULL:29954: sendMuxSegment connection was closed
3/25/13 3:48:18.783 AM AppleMobileSync: [0x100218180] |ISyncSession|Error| Unresolved reference encountered during push for client com.apple.MobileSync.791df14156a547c7993141a3efa2800ac6e4ba9c
3/25/13 3:48:18.783 AM AppleMobileSync: [0x100218180] |ISyncSession|Error| Relationships causing error:
3/25/13 3:48:18.783 AM [0x0-0x165165].com.apple.iTunes: 2013-03-25 03:48:18.782 AppleMobileSync[2636:503] [0x100218180] |ISyncSession|Error| Unresolved reference encountered during push for client com.apple.MobileSync.791df14156a547c7993141a3efa2800ac6e4ba9c
3/25/13 3:48:18.783 AM [0x0-0x165165].com.apple.iTunes: 2013-03-25 03:48:18.782 AppleMobileSync[2636:503] [0x100218180] |ISyncSession|Error| Relationships causing error:
3/25/13 3:48:18.810 AM AppleMobileSync: 2636:1922574688|SyncClient.m:-[ConcreteSyncClient _sendChangesToDevice:]| ERROR: Exception ISyncInvalidRecordException calling prepareToPullChangesForEntityNames: you referenced the following records (in a relationship) but did not actually push them: (
"3/51023",
"3/3393",
"3/50862",
"3/3396",
"3/50865",
"3/51011",
"3/50891",
"3/3373",
"3/50927",
"3/3379",
"3/50897",
"3/51084",
"3/51040",
"3/50912",
"3/3353",
"3/3420",
"3/50882",
"3/3423",
"3/1321",
"3/3359",
"3/3382",
"3/1324",
"3/3426",
"3/3385",
"3/1995",
"3/3388",
"3/50870",
"3/1998",
"3/51134",
"3/50576",
"3/3362",
"3/51137",
"3/3365",
"3/3409",
"3/3432",
"3/48452",
"3/3368",
"3/35182",
"3/51122",
"3/2002",
"3/51092",
"3/51069",
"3/50864",
"3/50867",
"3/51098",
"3/48443",
"3/50926",
"3/50896",
"3/50929",
"3/50581",
"3/48449",
"3/50899",
"3/51086",
"3/51019",
"3/50881",
"3/3421",
"3/51004",
"3/50884",
"3/1322",
"3/51104",
"3/50887",
"3/1325",
"3/1996",
"3/50902",
"3/3389",
"3/50872",
"3/3360",
"3/51136",
"3/3366",
"3/48451",
"3/2000",
"3/3392",
"3/51068",
"3/51091",
"3/50863",
"3/3398",
"3/3410",
"3/51097",
"3/3372",
"3/50892",
"3/3419",
"3/50895",
"3/50951",
"3/50880",
"3/3355",
"3/51047",
"3/3381",
"3/3358",
"3/50886",
"3/1323",
"3/3384",
"3/3428",
"3/1997",
"3/50574",
"3/50871",
"3/3431",
"3/3390" -
The free space for my iphone on itunes does not match the free space on my iphone after syncing.
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Since I started Wifi syncing, I have seen messages in iTunes that made absolutely no sense at all. Anyway, that's my take on it. If you do not WiFi sync, then I have no clue why you are getting these messages. -
ITunes does not sync with my previous library
Hi there, I hope someone could help me out here.
I have just recently formatted/re-installed Mac OS Maverick on my MBP, and iTunes (v 11.3) was also updated.
I have moved my previous library and re-directed iTunes (iTune -> Preferences -> Advanced) to the library. However, iTunes does not recognize the library anymore and does not appear in it. Only my iPhone 5 has the records of playlists and songs. For now, when I want to sync the music with my iPhone in iTunes, iTunes will ask to ERASE the entire music library in the iPhone, which I do not want. How can I resolve this thing?
Thank you very much for any help here. Appreciate it.
nickeldoorYou don't say what exactly you moved. You don't tell iTunes to use a previous library with preferences, you do it by holding down the option/alt key while starting iTunes and guiding it to the iTunes Library.itl file in the iTunes folder you want to use. A library is everything in the iTunes folder. Hopefully you copied the entire folder and not just the media files or else you will have to rebuild the library structure from scratch (and erase the phone).
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my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications
I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync. -
Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.
OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Itunes does not recognise the ipod after update to itunes 8.2.0.23
Hi, Now find, after putting new songs in my play list, that when I plug in ipod to update songs on ipod itunes does not recognise the ipod.
The version of iTunes I updated to was 8.2.0.23 - everything worked fine until then. I see there is a newer version 8.2.1 now available - do you think by installing this the "unable to recognise" problem would be fixed???
Thanks for your thoughts!I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.
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