Why Kona Lhi drivers aren't recognized by Premiere Pro CC/Win8 ?

Using Adobe Premiere Pro CC and Windows 8, the Kona Lhi drivers which show as working under Device Manager, don't get recognized by Premiere 50% of the time and, consequently, I have to reboot or install the latest driver to get sound. Has anyone else had this problem?

Haven't see this here. Please let us know if you have resolved the issue and how. If you haven't lets trouble shoot further.
Best,
Peter Garaway
Adobe
Premiere Pro

Similar Messages

Mercury Engine in After Effects CS5.5? Or, why is After Effects so much slower the Premiere Pro?

Take this quote :
"by Todd Kopriva on Apr 25, 2010 at 8:08:14 am
'Mercury' is a marketing name for these performance improvements in Premiere Pro: - multiprocessing
- multithreading
- 64-bit application
- use of CUDA to to some processing on supported hardware
The first three of these are in After Effects CS5. (The first two have been in After Effects for much longer.)"
However, if I drop my Canon 5D Mark II footage (h264) into Premiere Pro it plays back SO MUCH better then the exact same footage in After Effects. Why is that? I DO NOT have an NVideo card and I have NOT applied any effects or scaling to the clip, just raw footage dropped into each program.
I do notice that After Effects has to render to play back (green bar being generated above footage). But it does slow very slowly, like 9fps. Premier Pro seems to cruise right along at near realtime. This is 24fps 1080p footage. One other point of interest, I have encoded the clip into Cineform codec as well. On Premier Pro I can tell a difference, the cineform scrubs a lot smoother then the original H264 clip. But, again, in After effects both the h264 and Cineform clips are very slow to render and scrub.
Any improvements along these lines for CS5.5?
Am I just missing something obvious?
Thanks for any info,
--greg.

Gregory Seattle wrote:
I think the problem is that hitting the space bar and hitting '0' (ram preview) both draw that green bar, and both seem to use it if it is already there. I guess the real difference is how that green bar gets generated. It does seem to get generated faster when I ram preview as opposed to hitting the space bar. Using both cores I have I guess (early 2009 24" iMac).
When you hit the space bar, AE TRIES to play back as it renders each frame. Imagine what happens if it's a comp with 120 3D layers that all accept lights and cast shadows. That's why you don't use the space bar.
In a RAM Preview, AE fills up the memory available to it with rendered frames, then plays them back from RAM. Depending on processor speed, dimensions of comp & frame rate, this may or may not be real time, but there are ways to get real time. With the space bar, you don't stand a chance at real time.
Gregory Seattle wrote:
From what I hear new iMacs are due out soon with the new Thunderbolt (!) and Sandy Bridge processors/chipsets. Should be a LOT faster then what I have now.
For AE work I'd say maybe yes, maybe no. To make AE REALLY speedy, you need a lot of processor cores and a boatload of RAM. iMacs aren't known for either of those things.

Why do I get choppy playback in Adobe Premiere Pro cs6?

The playback is really choppy.
What I am using:
(Brand New) iMac
Processor 3.2 GHz Intel Core i5
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Nikon D5100 DSLR
Shot in 1080i 30 fps
Thanks

I cannot believe how bad the playback is in Premiere Pro CC, and, how little help there is out there. Raw MOVs from a 5D plays back like garbage on my laptop or 8 core Mac Pro. Its ridiculous. I'm better off transcoding to ProRes and using FCP which works, or God forbid, go back to using Avid like its 1999. Unfortunately It has nothing to do with the two graphic cards or 32 gigs of memory I have either, it just plays back like garbage. Using the JKL keys is completely awkward because the lag between hitting the key and playback is excruciating. I'm at 1/2 resolution and it cant play back footage without being choppy. no FX, and the footage and hardrive is on a 6g SSD. This should be screaming.
Adobe, seriously, live up to your other products standards, they are so good, why does this one just bomb?

FAQ: Why is playback stuttering when I preview within Premiere Pro?

Stuttering or jerky playback is very often caused by the inability of your computer system and/or Premiere Pro to render and play frames as quickly as necessary for realtime playback.
Causes vary, including such factors as inadequate hard disk speed, inadequate CPU speed, and other software interfering with playback.
For information about optimizing your computer and Premiere Pro for performance, as well as finding performance bottlenecks, see this page:
"optimizing for performance: Adobe Premiere Pro and After Effects"
Stuttering or jerky playback can also occur when a sequence's settings aren't correct for the kind of footage playing in it. See this page for more information:
"FAQ: How do I choose the right sequence settings?"

PPro before the cloud does not support crossfire... and that may cause problems
Dual Card SLI http://forums.adobe.com/thread/872941
-problem http://forums.adobe.com/thread/872103
USB2 hard drive is too slow for video editing
External eSata or USB3 are both fast enough for video editing... eSata is better - http://forums.adobe.com/thread/1117813
ONE possibility is this $47 USB3 dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-Cooling/dp/B0055PL2YI

720p 120fps clip from GoPro Hero3 Black not recogniced by Premiere Pro CS6

Hello. My clip from Hero3 Black Gopro isn't recognized as a 120fps clip. I've read people saying that this is normal because premiere pro won't recognize them for anyone.. But it does, look at this clip:
http://youtu.be/YeHCUNH4KcM
At around second 30 it shows how it recognizes that the file is actually 120fps, in that same screen, I get that the file is 59,94fps and not 120fps and it really is.
What am I doing wrong?
Thank you.

I've created a few sample files for anyone interested. These files are straight from the camera.
Here is a 1280 x 720 at 60 fps: https://dl.dropbox.com/u/92935787/1280x720%2059fps.MP4
Here is a 1280 x 720 at 120 fps: https://dl.dropbox.com/u/92935787/1280x720%20119fps.MP4
Here is a 1280 x 960 at 100 fps: https://dl.dropbox.com/u/92935787/1280x960%20100fps.MP4
Import these into Premiere Pro CS6 or even Media Encoder CS6 or After Effects, have a look at the metadata and both of the 720p videos will show up as 60 (59.94) fps. I tried this in Premiere Pro CS5 and had the same result.

Zen Micro- drivers aren't recognized, won't install.. HEL

I have a 5gb Zen Micro. I've installed the software straight from the disk and everything installs just fine but, when I go to the organizer, it says that the device is not hooked up. Also, when I go to the hardware wizard, it says that the device is not working properly and that it can't be started. I've tried to update and/or reinstall the drivers, but to no avail. The Creative web site had an updated driver, but that didn't help either.
Does anyone have any suggestions?
Thanks for reading!!

I tried to use the Micro with Media Player 0, but it required a firmware update. When I went to update the firmware, it said that it would only work with XP w/SP. I'm running W2K Pro. I didn't think it would be an issue, but I may have been completely wrong. So, it seems as if the best thing to do is install XP Home or Pro. My assumption is that not only will the problem with the Zen be fixed, but I'll have more options overall for media, etc. Thoughts?

Installing network printer and downloaded print drivers aren't recognized.

I downloaded drivers for the Canon ImagePRESS C1 and they seem to install just fine. However, when I install the network printer the driver is not listed anywhere. Even when I choose "Other" and point to the device folder the files are greyed out, and I can't select the driver. I've tried updates and resetting the print system an still no success. Any help would be greatly appreciated.
drh08

There are three printer options (at least here in Oz there is) available for the imagePRESS C1. There is the internal Canon printer board and two external print controllers - the imagePASS-T1 and the imagePRESS-Q1, which is what we have connected to our C1. Each of these print controllers have different drivers so you need to determine which one you have first. If you are not sure, then check with someone or have a look at the C1. If it has a white metal box hanging on the back of the copier with some network cables, then you have the T1. If there is a PC case connected to the copier then you have the Q1. If the network cable connects from the wall straight to a network card on the back left side of the machine, then you have the internal Canon board.
For the two imagePASS controllers, you can download the driver from the print controller, by opening its internal web page (type the copiers IP address into your web browser to access). These queues for these drivers are added via IP > HP Jetdirect-Socket and you should find the driver by searching for either T1 or C1 in the Print using menu.
If you have the Canon board, then how you create the printer queue depends on which driver you have downloaded. Could you tell me the driver name and version so I can explain the method of adding the printer queue.
PaHu

Why Do Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up.

Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
Here is the problem signature when they crash.
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Photoshop.exe
Application Version:          12.0.0.0
Application Timestamp:          4bbc5b10
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7602
Fault Module Timestamp:          4b980c97
Exception Code:          c0000005
Exception Offset:          0000000000073a92
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          7c82
Additional Information 2:          7c821a1fc13b00b508d1bb6ee7ecaf44
Additional Information 3:          019c
Additional Information 4:          019cb6db15489631b8a43faf27e30830
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Adobe Premiere Pro.exe
Application Version:          5.0.3.0
Application Timestamp:          4ce382d1
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7449
Fault Module Timestamp:          4b7b1af3
Exception Code:          c0000005
Exception Offset:          00000000000739ea
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          889a
Additional Information 2:          889afed61eb6ddf1c1c3419adc6026b6
Additional Information 3:          8235
Additional Information 4:          823549a371dff618695395cc0a8514ee
Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine. Any clues would be appreciated.

It does not necessarily mean a "corrupt" font, but can be a font that PrPro, and PS, cannot handle.
Though I have read that changes have been made, Open Office's DejaVu font would crash PrPro's Titler - every time. There are quite a few others. Font Dr, and similar utilities, will not see the font(s) as corrupt, but they are so poorly designed, that PrPro and PS cannot deal with them.
Though it can be a long, drawn out process, one can often zero in on the problem font(s), with a little work. This is accomplished by first defining the "System Fonts," and not touching them. Then, uninstall half of the remaining fonts, and testing PrPro and PS. If they launch fine, you know that somewhere in that list of fonts, the problem exists. If there is still a failure to launch, chances are good that the problem font(s) reside in that half, that are still installed. Note: because the problem still exists, does not guarantee that there are NOT problem fonts in that uninstalled group, so keep that in mind.
Repeat the proces, by uninstalling half of the remaining fonts and testing.
If necessary, repeat by removing half of the now remaining fonts and testing.
When you get to a point, where you are no longer getting problems, reinstall fonts, in small groups, testing in between. The smaller the groups, the easier it will be to pinpoint the problem font(s).
Keep notes on which fonts you are uninstalling and reinstalling, until you narrow it down to the problem font(s).
I would start by uninstalling any "free fonts," and then commercial, 3rd party fonts. A lot of free fonts are just poorly designed, and can cause issues, though they might work fine in some other programs.
I use a font manager, so that I only have ~ 350 fonts installed at one time, and then dynamically install fonts, as needed for Projects. That keeps my machine clean, and if, upon installation, I get a crash/hang, I know that at least one font in that Set is causing it. This helps, as my workstation has ~ 19,000 fonts on it, and some are free fonts, and many are from 3rd parties. Some are also very, very old.
Good luck,
Hunt
PS - one common cause for hangs on loading PrPro can be from VST's, used in Audio-editing. If you also have a lot of VST's, you could have two issues with two separate programs, i..e. PS hanging on fonts, and PrPro hanging on VST's. The results would be the same, but the causes could be different. That leads to even more work. For PrPro, also see this ARTICLE. If you get PS launching, but PrPro is still not functioning, drop by the PrPro Forum, and someone can help you there.

Why is "edit in Audition" greyed out in Premiere Pro and After Effects?

Since the CC 2014 launch, the option in in Premiere Pro and After Effects to "edit in Audition" is greyed out. Right-clicking a clip in Premiere Pro doesn't have an option for Audition. I cannot send my compositions, sequences or clips to Audition for audio editing. I contacted an Adobe Support personnel earlier this evening. They suggested to go into my Mac's System Preferences and enable a root user, log out of my account, log into the root user, shut down and boot up into safe mode. None of these scenarios worked. It is still greyed out, in both user accounts.
Is this a known issue? I even uninstalled and reinstalled Audition. Still nothing. All my Adobe apps are updated. My Mac is updated. Again, never had this issue before.
I'd appreciate any assistance!
Thank you!
Cheers,
Evan Lockhart

I may have an answer for you, but not sure if my resolution will work for Macs.
First, here's my system and initial info. I'm using a work computer, operating system is Windows 7. I just upgraded to Adobe CC 2014 about a week ago, and I also uninstalled the previous versions of all my Creative Cloud programs after installing the new versions (CC 2014 doesn't just update the previous version, it installs a new program and doesn't automatically uninstall the previous CC programs). Not sure if the uninstall is necessary, for this resolution to work.
Anyway, after I installed Premiere Pro CC 2014 and Audition CC 2014, the Edit Clip in Adobe Audition command was available from the Edit menu in the Menu bar, but was disabled in the right-click menu for the sequence (for the right-click menu, it was visible, but greyed out and disabled). When I tried to use the command from the Edit menu in the Menu bar, it gave me a dialog box to fill out and it created a new folder (titled "Adobe Audition Interchange"). So, the command, when selected from the "Edit menu" obviously uses a different process than the command from the right-click menu. Anyway, I didn't want a new folder created or to fill out a dialog box, I just wanted it to behave like it used to. Basically, when I right-click the sequence and select Edit Clip in Adobe Audition from the right-click menu, it just opens Audition and the audio waveform is visible.
I was able to resolve this and get the right-click command working by reading a couple of articles on this same issue from Adobe CC (not CC 2014) and using those to figure out how to fix this in Adobe CC 2014.
Here's what I did:
I had to locate my .sesx files in my system. They are NOT in the same location as they were for the previous version of CC (at least, they weren't for me). I had to use the Search command and look for .sesx extensions to locate them.
Found them under the path C:>Users>Public>Public Documents>Adobe>Audition>7.0>Session Templates. Note that (for me), there was a folder titled 6.0 on the same level as the 7.0 folder. I selected the 7.0 folder as that folder contained the most recent set of .sesx files. I checked the 6.0 folder and those were the .sesx files from the previous version, so I deleted that folder just as a clean-up step.
I right-clicked on one of the .sesx files in the Session Templates folder and then selected Open with from the right-click menu. The Open with dialog box displays and provides a list of programs.
I selected Adobe Audition CC 2014 from the list of programs (you may have to browse to find it) and then selected Always use the selected program to open this kind of file. I then clicked OK to submit the configuration command and close the Open with dialog box.
I restarted Premiere Pro CC 2014 and the Edit Clip In Adobe Audition command was now enabled on the right-click menu and was working properly.
I wept with joy..... OK, not really, but I'm always irritated at ridiculous regression errors and a lack of thorough testing of new software versions, so I am happy to resolve frustrating issues.
Don't know if this will help you, or if you already resolved your issue. Either way, good luck!
~ Jim

Why is my video pixelated when exporting from Premiere Pro?

Hi,
I'm a musician wanting to make some basic videos for YouTube. The videos will consist of an intro (logo, title etc) and audio playing over a still image which will last the duration of the song. I've edited the still image for the video within Photoshop (CS5.1). The image is of a woman screaming and is intentionally very dark. When I export this image from Photoshop, the quality is excellent. When I then import this image into Premiere Pro (CS5.5) and export as the finished video, the quality of the image is significantly reduced and is rather pixelated. After spending hours searching online and trying different settings to achieve the result I want, I've had no luck, and I'm now in desperate need of a professional opinion. Is it possible to get the same quality image within the exported video as I get from an exported Photoshop file?
Things I've tried:http://www.ashmathos.com/Musici
Photoshop - Exporting image using different file types - .tif , .PNG , .PSD etc
Premiere Pro - Exporting video using different formats - .FLV , Quicktime and MPEG4
- Changing the Capture format between DV and HDV
- Different presets - AVCHD, HDV, DV - PAL/NTSC etc
Both the image exported from Photoshop and the video are 1080p (square pixels)
An example of what I've explained can be found here:
http://www.ashmathos.com/Musician/Test
(The video can be found below the image)
To any responders,
Thank you!

Can't you see how the video is pixelated? Mainly around the nose and forehead?
Nope. Looks fine when I watch it.

Why Do I Have Choppy Video Preview with Premiere Pro CS5.5

Current Build:
Choppy Playback Adobe Premiere Pro
Adobe Premiere Pro CS5.5 V5.5.2
Computer Build
Intel i7-2600K CPU @ 3.4 GHz/8M
ASUS Sabertooth P67
Windows 7 Pro
1000WATT Power Supply
(4) 4GB DDR3--1333 (16 GB RAM Total)
64 Bit Operating System
120GB Intel 510 SATA III Hardrive
WD 1TB SATA-3 64MB Hard Drive
(2) Fantom 2TB (USB) External Hard Drives (Where Video is stored)
(2) XFX HD6850 1 GB Video Cards run in Crossfire
(1) Scratch Disk 869.1 GB
Pulling HD Video from a Sony Handy Cam 1080 etc.
Guessing its going to be hardware related and I would like to know how to get this thing running seamless.

PPro before the cloud does not support crossfire... and that may cause problems
Dual Card SLI http://forums.adobe.com/thread/872941
-problem http://forums.adobe.com/thread/872103
USB2 hard drive is too slow for video editing
External eSata or USB3 are both fast enough for video editing... eSata is better - http://forums.adobe.com/thread/1117813
ONE possibility is this $47 USB3 dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-Cooling/dp/B0055PL2YI

Why are the latest updates of AME and Premiere Pro CC 2014 only reading 4gb of ram?

I am running Windows 7 64 bit ultimate with 8gb of ram. The previous versions ripped through rendering, but I don't want to go back to revert back as i have been working with the new version now and the old one won't open the projects made by the new one. I also really like the new interface.
In task manager all adobe processes come up with *32.
How do I install the new versions as 64 bit?

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

What laptops are or aren't compatible with premiere pro cc 2014?

I know that there are certain requirements for the Windows and Mac, but as an owner of a laptop that is neither windows or mac, the list is not helpful.

See here:
Laptop for Premiere
and here:
Dell M18x For Pr CS5.5 & CS6

Why am I losing my marker comments in Premiere Pro CS6?

I'm working on a project that has a ton of interviews. Typically I go through them and set markers for each answer to a question. I'll type notes for each marker in the "Markers Panel" so I can easily go back and know what was said without having to re-watch. When I'm done for the day, I'll save my project (which I do quite frequently throughout) and close down.
When I return and open my project, my comments are completely gone. And my marker in and out points are reset.
Has anyone every come across this issue before? I've tried to save as a new project but still have the same problems. Please let me know.
I'm running Premiere Pro CS6. The footage is Canon 5D Mark ii.

Okay, that's good to know. A little surprised that's not fixed in CC. Thanks for the help! Hopefully there's an update to resolve this for everyone. It's just weird because the history panel notes that I have made comments. Oh well. Looks like this will just take a little longer than expected.

Why will audio not move into timeline in Premiere Pro CC?

This has happened on two projects now. It will play in the monitor but when I try to move it into the timeline it is as if it does not exist. It will edit in Audition but that is time consuming and annoying if it is unnecessary. How do I fix this? I have been using CC since CS6 and this just started last week.

Hi Jason,
Jim was correct. You're audio is not patched. Click where it says A1 and you should good to go after that.
Thanks,
Kevin

Why Kona Lhi drivers aren't recognized by Premiere Pro CC/Win8 ?

Similar Messages

Maybe you are looking for