Why late 2013 MBP 13' frequently stop responding?

New MBP 13' with retina frequently CRASH. The keyboard and trackpad un-responding unless shut down the power.
I guess that it's the bug of system or the problem of keyborad and trackpad.
Dose anybody met this problem?

Ok I had this problem on my MacBook also.
This problem is due to over heat....it's from what I tested.
Every time this happens my MacBook gets very hot and the charger also.
What you can do to fix this is to go to any store and buy one of these pads that makes air flow on your device.
I hope this helped. :)

Similar Messages

Late 2013 MBP "Boot Camp x64 is unsupported on this computer model"

Hey yall, some help would be fantastic.
Got my brand new Late 2013 MBP (top end model with the Nvidia GeForce GT 750M) on Thursday and had no problems getting it set up. Having gotten the OSX side all set up, last night I Bootcamped it. The new Bootcamp Assistant did a great job of loading my Windows 7 ISO onto one Flash drive and Bootcamp Assistant 5.0.5433 on the other Flash drive.
Had no problems during installation but the Bootcamp Support Tools didn't install, so I went to install it (attempted to run the setup file) and received this error:
Uh oh.
Using the internet (on my iPad) I was able to learn of a workaround to call the installation by negotiating to "Bootcamp\Drivers\Apple\" and executing the Bootcamp.msi as admin. It appeared to install everything.
However, when I went to change the resolution, I noticed that Windows was using a generic driver and that my max resolution was 1600x1200.
If I could launch a game w/out it immediately crashing, I would have chalked it up to Windows being Windows, but they did and I started digging (assuming that it was an application issue). Tried installing drivers downloaded from Nvidia's website for the 750M but they failed to find applicable hardware. Now concerned, I validated that I had received the correct version of MBP.
Eventually used a tool from M$'s website to remove the Bootcamp Support Software and then downloaded Bootcamp Support Software version 5.0.5033, where I ran into the exact same issue. Perhaps related, perhaps not, but the wireless on the Windows side takes a long time to connect and appears unreliable/periodically slow. That suggests that the wireless drivers weren't installed correctly either.
I have no problem reinstalling Windows, but I'm not convinced that its the problem. The initial error message suggests to me that the Bootcamp Support Software isn't recognizing my MBP. Any thoughts?
Thanks!

Hi,
it took me finally 4 days to setup Windows 7 via bootcamp. The drivers that are downloaded via bootcamp do not work when installing from a flash drive. Here is what I did to fix the issue with "CD/DVD driver missing...." which would show right after you select the language during installation.
While in OS X, go to the intel website and download the the driver for USB 3.0. Place the file on your windows partition. Boot again, hold the option key and select your flash drive which has the Windows 7 installer on it. Once you get the error message, click browse and locate the driver on your windows partition. Once installed, Windows 7 installs without any problems.

My late 2013 MBP Retina battery gets only about 4 hrs. What might be wrong?

My late 2013 MBP Retina battery gets only about 4 hrs. What might be wrong?

I found a solution!
Perhaps this is just temporary, but I have my display up and working again.
Although the symptoms are different were a bit different, the solution here worked:
http://apple.stackexchange.com/questions/120259/grey-screen-after-login-blue-scr een-of-death-from-cmdr
As I was able to connect to my HD via an external monitor, in the finder, I went to:
1. Macintosh HD --> System --> Library --> Extensions
2. From there I moved all of the files that started with ADM and ATI (19 in total for me) to a folder on my desktop. (You will need to enter your admin password for this)
3. Next was a restart.
4. Then my display started working again.
5. After that, I transferred the files back into my Extensions folder.
6. I then did another restart with my fingers crossed and breath held. It worked.
Also... During the last few days of trying to find a fix, I restored a Mavericks backup to my computer away from Yosemite.
I'm very sure this problem occurred when I put my MBP to sleep, disconnected the power in its sleep, while something was connected to a USB port and unplugging the USB device (for me an iPhone charger) while the MBP was closed.
I hope this helps the next person.

Best way to set up two thunderbolt displays and thunderbolt ethernet on a Late 2013 MBP with only 2 thunderbolt ports?

I have a late 2013 MBP with only 2 thunderbolt ports. I want to set up two external displays (both have usb ports on the back but not thunderbolt so I can't daisy-chain) but one of my thunderbolt ports is being taken up by the ethernet adapter. Is it possible to convert one of my displays to plug into my open HDMI slot? Or is it better to use the two thunderbolt ports for the two displays and switch the ethernet to the slower usb adapter?

You can use a HDMI to DVI adapter if the display resolution is not greater than 1920 x 1200.
<http://startech.com/Cables/Audio-Video/HDMI/>
or you could use wireless for your network connection.
<http://www.apple.com/airport-express/>
If you use 5GHz, it should be nearly as fast as Ethernet.

Why does my keybord and mousepad stop responding every 10-20 sec?

why does my keybord and mousepad stop responding every 10-20 sek? lasting for a few seconds.
this is a new problem that started this friday.
what to do?

Try resseting the devices or changing the batteries. Also try restarting your MacBook. You should be shutting down every night.

Can I upgrade memory/SSD on late 2013 MBP retina?

I have late 2013 MBP retina, 2.4 ghz, 11,1., basic 4GB and 125GB. I checked with OWC and they yet to have any solutions to upgrade. Am I stuck with this? Wanting to do some video editing and afraid I'll be bogged down.

No. Neither are user-upgradeable in that model. What makes you feel you will be bogged down? If you need more disk space just add an external USB drive. You should have sufficient RAM if you don't try to run far too many applications concurrently for the memory installed.

Late 2013 MBP Retina display stains

Late 2013 MBP Retina display stains, getting worse.
I am always very carefully with my mac, still the display always looks smudged. Even when I just close the lid, for transport, I have like the keyboard printed on my display when I open it again. Now I discovered more and more light spots which can't be wiped of at all.
There is obviously a problem with these retina displays.
I am very disappointed I have to say. I'm out of warranty but I can't believe that I pay € 2.600,- and get a display like that!
Please Apple, do something…

While booting the apple logo is purple and the the grey screen turn yellow for a second.

Using old Gateway monitor as second display for Late 2013 MBP?

Hi all,
I'm currently running OSX 10.9.4 on a late 2013 MacBook Pro with 15-inch Retina Display. I recently took an old Gateway LCD monitor (with DVI and HDMI ports) off of someone's hands and was wondering if I'd be able to use it as a second display for my MBP. I have a DVI to HDMI adapter and an HDMI cable. If this is doable, instructions would be great.
Thank you!
(Yes, this is a repost. I realized I posted the other one in the wrong section, and I was unable to move sections.)

I have, using the adapter, connected them via the MBP's HDMI slot and the other monitor's DVI port. The monitor turns on, but the Mac doesn't recognize the other display. The other display is simply blank after it's initial turn-on screen.

Elements 9 frequently "stops responding"

I have an internittent problem with Photoshop Elements 9 "stops responding". this problem is increasing in frequency, and is very irritating. Cany anyone shed some light. I caught a brief blurb about a "patch" Is there something to be downloaded that can stop this from occuring?

Ken
Thanks for your response. I am using Windows 7. It happens most frequently in the editor, although sometimes if I am loading images to view as full page, it will also stop. Sometimes I think I am just moving too fast for the system. When I get the error message, it will ask if I want to "close the program" or "wait for the program to respond" Usually, it will take some time, and then reopen. Sometimes not. As I said, the problem is intermitent. I recently had a notice that the Nvidia card was not working properly, and thought there could be a connection. That problem seems to be resolved, but the "not responding" problem continues. If you can shed any light on where this might be coming from, I would appreciate
Thanks
CJBcons

2008 MPB (OSX 10.8 Mountain Lion) to late 2013 MBP (Mavericks) - Backup

Hi
I have a 2008 Macbook Pro w/ OSX 10.8.5 Mountain Lion. I ordered a late 2013 Macbook Pro 15"
I purchased a 2TB external hard drive. I am thinking to not use time machine, but instead, start from "scratch" with the new MBP. That is, backup my files and software install files to the external drive. Then, when I get the new MBP, install the s/w and copy the files I would want on it (not everything as the current MBP drive I have is 1TB and the new MBP will have the 512GB SSD)
Then, when I have the new MBP setup, I could start using Time Machine etc.. and sell my old MPB
I wanted to get feedback on this, is this a bad idea to start from scratch? I figured it might be easier since I dont have Mavericks now, and starting from scratch would be less headache since the new MBP has mavericks already, and it will be a smaller HD, and I have read about issues people have with s/w not working when migrating or upgrading to Mavericks.
I dont use ITunes, just have a lot of folders of MP3s. I do use IMovie, and read, that you can copy your movie folders/projects over to an external hard drive and save them there, and whichever ones I might want on the new MPB, I could copy over.
I also use VirtualBox, but I figure, it would be better to copy the Virtual Image files over and install VirtualBox from scratch as well.
I also code (python, java), but it is not an intricate development environment that I have setup.
Thanks

I too am a fan of it. That said, i just did two plain old upgrades from 10.6.8 on advice from people here. Both worked just fine.
If you clean install, i would first make a regular, old-fashioned bootable clone. My preferred method is Carbon Copy Cloner ($40). Then you have a) a way to go backwards in a pinch, b) a complete backup, and c) a way to get access to the individual files and move them over.
test that your machine boots from the external drive.
Beware, some od the file locations (mail is prominent) have moved. You may have some challenges there.
Your "home" library folder is also now hidden, you can un-hide it by "go" finder menu, hold own option, and select Library (magic).
If you dont have locally stored mail folders it might be easier to just let IMAP rebuild.
Grant

Downgrade late 2013 mbp to mountain lion

Hi,
Im looking at buying a macbook pro late 2013 model, with OS Mavericks installed. But I would like to wipe it off and install mountain lion.
Would this be possible?
I have a mbp at the moment with mountain lion 10.8.5 - would i be able to use that somehow?
I'd prefer to do a fresh install os mountain lion if possible.
Any help would be really appreciated,
Thanks

Before you wipe out Mavericks on the new MBP, you want to check if the older OS will support the new hardware and firmware of the Retina MBP. One method is to use Target Disk Mode between the old MBP and the new one and see if it works correctly.
If you need to run 10.8.5, you can also consider virtualization solutions (like Vmware) to run a ML VM. You want to make sure you buy a MBP with enough memory so it can support the VM and the underlying OS, both, otherwise you will end up with beach balls of death.

SSD Upgrade on Late 2013 MBP Retina

I would like to upgrade my SSD on my macbook pro retina late 2013 model it has 512 in it currently and I want to goto 1TB I know its $500 I am willing to pay the difference but apple is saying its is soldered on the logic board. Which clearly is not true. I got my laptop at bestbuy because my old one broke and bestbuy replaced it with a newer model. I would of gotten it from apple but I had to get it from BestBuy since they replaced it.

Thanks for your reply. I may not have been clear enough in my post; OWCs SSDs will NOT work in the late 2013 MacBook Pros (they've clarified their website product description to make that abundantly clear); the newest MacBook Pros use PCIe controllers, both for the SSD interface and for the SDXC slot; the 2012 and early 2013 MacBook Pros use SATA; the two are NOT interchangeable, and OWC doesn't make ANY SSD cards that will work in the newest MacBook Pros (yet).
Of course, that's not relevant for the OP, who has a late 2013 MacBook Pro and wants a bigger SSD. My reply to "helpme05" was intended to suggest to him that there may BE such a product from OWC in the future, because iFixIt's teardown of the newest MacBook Pros shows that the SSD still plugs into a (mecahnically and logically different from that on the 2012 and early 2013 machines) motherboard socket.
Your response DID clear up my misunderstanding of why OWC's SSD maxes out at 480 GB; they're using the more conservative estimate of size (base 2 vs base 10), contrasting with Apple's measurement rubric. So, OWC's 480 GB is the same size as OWC's 512 GB unit.
I'm sure you've heard the joke: "There are 10 kinds of people in the world; those who understand binary, and those who don't."
Thanks again,
Jim Robertson

Why did Find my Iphone has stop responding?

My Iphone 6, just purchased a week ago was lost or stolen a few days ago. As soon as I was able to get to a computer to log onto the cloud to activate lock and set in lost mode, I received the error message:
Find my Iphone has stopped responding. An error has prevented this application from working properly
I continued to attempt the application which told me my device was offline and lost status is pending next connection to being online again. Activation is locked and it still says I am signed in and running the device. The screen had been password locked. Soon after discovering it was gone, I changed my Apple password. I have not cleaned the device yet because I'm afraid my photos may have not been backed up to the cloud and am hopeful it will turn up.
My question is about the error message: why would this happen, and does this message make all other information I see on the cloud inaccurate? (such as the device being offline, me still signed into it, etc).
Thanks in advance! Any feedback would be appreciated.

My Iphone 6, just purchased a week ago was lost or stolen a few days ago. As soon as I was able to get to a computer to log onto the cloud to activate lock and set in lost mode, I received the error message:
Find my Iphone has stopped responding. An error has prevented this application from working properly
I continued to attempt the application which told me my device was offline and lost status is pending next connection to being online again. Activation is locked and it still says I am signed in and running the device. The screen had been password locked. Soon after discovering it was gone, I changed my Apple password. I have not cleaned the device yet because I'm afraid my photos may have not been backed up to the cloud and am hopeful it will turn up.
My question is about the error message: why would this happen, and does this message make all other information I see on the cloud inaccurate? (such as the device being offline, me still signed into it, etc).
Thanks in advance! Any feedback would be appreciated.

Unreplicable WLAN issues on late 2013 MBP Retina

Hi all,
I've been having a very strange issue with my MacBook's wifi at home. The issue exists only at home, and only on my machine. All other devices (multiple other iPads, iPhones, windows/mac computers, AppleTV, XBOX) function without any issues on our wifi network, and my machine works fine on any other network. So again, only my laptop, only at home.
Basically my MacBook will drop the connection. It has always been an issue but it seems to be getting worse. After pinging my gateway 100 times i got a 76.8% packet loss rate. It seems to connect briefly occasionally, and sometimes will run for up to 20 minutes before it happens again.
We have replaced our router, as well as our Airport Express unit, bu none of these solutions have helped, reinforcing the probability of it being isolated to my laptop.
An authorised Apple reseller told me it's a known software issue which Apple doesn't have an update for, meaning there's nothing I can do about it since software isn't covered by Apple Care. The Apple Store however is convinced that it's our network.
I have had some of the following suggestions:
Switch router to Bridge Mode
Try creating a new user profile on the mac
Try reinstalling OSX
Using static IPs on all devices used at home
Have any of you had the same issue? What are your thoughts on the above solutions? Have any you solved it?

Thanks for your reply. I may not have been clear enough in my post; OWCs SSDs will NOT work in the late 2013 MacBook Pros (they've clarified their website product description to make that abundantly clear); the newest MacBook Pros use PCIe controllers, both for the SSD interface and for the SDXC slot; the 2012 and early 2013 MacBook Pros use SATA; the two are NOT interchangeable, and OWC doesn't make ANY SSD cards that will work in the newest MacBook Pros (yet).
Of course, that's not relevant for the OP, who has a late 2013 MacBook Pro and wants a bigger SSD. My reply to "helpme05" was intended to suggest to him that there may BE such a product from OWC in the future, because iFixIt's teardown of the newest MacBook Pros shows that the SSD still plugs into a (mecahnically and logically different from that on the 2012 and early 2013 machines) motherboard socket.
Your response DID clear up my misunderstanding of why OWC's SSD maxes out at 480 GB; they're using the more conservative estimate of size (base 2 vs base 10), contrasting with Apple's measurement rubric. So, OWC's 480 GB is the same size as OWC's 512 GB unit.
I'm sure you've heard the joke: "There are 10 kinds of people in the world; those who understand binary, and those who don't."
Thanks again,
Jim Robertson

Late 2013 MBP Retina - vertical lines

I have vertical thin colored lines showing on the left side of my display (13.3" MacBook Pro with Retina screen).
Getting progressively worse with additional lines and colors. Never had this before, mac was sleeping and fully charged, opened the lid and noticed the lines. The lines get worse if I press the screen. Afaik it's not due to any abuse or damage. Screen does not show any physical damage or cracks.
Ran a Diagnostic test but no errors. Also when I take a screenshot of my current screen, the screenshot does NOT show the lines. So must not be the graphics card...? Any ideas..? Will take it in tomorrow to Apple Store, but really bummed about this...
Mac Book Pro Retina (late 2013), Mac OS X Yosemite.
https://discussions.apple.com/thread/5691866?searchText=Retina vertical lines

Hi SanCuracao,
I'm sorry to hear you are having issues with your MacBook Pro. Based on your description and the attached pics, it would certainly appear that you have some sort of hardware issue with the display panel on your MacBook Pro. If you haven't already, you would want to make sure you take it in to have it evaluated and serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
Regards,
- Brenden

Why late 2013 MBP 13' frequently stop responding?

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