Why light led not work???

Hey, wondering why the light led not working on Htc one m7??? i tried everything like reset factory etc.. STILL SAME.. Ugh.... Anyone know how to force it to work????

ajnevares3
THANK YOU FOR TRYING HELP ME WITH UR INFORMATION.... I WENT AHEAD DO WHAT YOU EXPLAINED..
IT WORKED ON MY HTC ONE M7!!!!!!!!!! THE LIGHT LED IS WORKING NOW.. BECAUSE OF YOU, YOU RE BEST!!!!
THANK YOU SO MUCH!!!!

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