Why magic jack apps is not working on my iphone 5?

why magic jack apps is not working on my iphone 5?

I have the same problem. I contacted magic jack, and after more than an hour of waiting, here is the final part of our discussion, before I had to leave to go to work:
Me: the magic jack app has worked fine for months unregistered. Never had a problem before. I must go to work now. I will leave the chat box open. if you could, send me a list of possible fixes and I will try to apply them when I get back. Please write in detail. Is there a way that I can get in touch and get a senior rep on right away to handle my problem when I get back, or do I hae to wait again when I call next time?
Kara: I am one of the senior rep here and in fact one of the supervisors . Here is what you are going to do:
Kara: Once you register the magicjack app into your Iphone, we can refresh your account connections here manually however if you dont register it, no options in our end to work for your connections since the MJ app is not used to be registered. No worries, we can remove your account if you dont want the service anymore for free.
+++++++++++++++++
So, it would seem that either there is a problem that they don't know about, or else magic jack is trying to force everyone to not choose option 3 on the opening screen, the one which allows you to continue to make a call without registering.
Has anyone received a solution to this problem from magic jack support?

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