Why MAX5.0 not report right XML file settings from AVT GigE camera?

I have a AVT Prosilica GC660M GigE camera. It had a touble to synchonize with an external trigger. My ex-colleague posted this long time ago (http://forums.ni.com/t5/Machine-Vision/Problem-with-external-trigger-on-GigE-camera/m-p/1060572/high...), so I think it might be better to start a new one. Inside the MAX, there's only one option under the "ExposureMode" as "timed" which only use preconfigured time, and cannot be trigger by an external signal. The workaround is to manually register it inside the camera. It was thought to be a bug and an update of firmware should fix it.However the problem remains after I recently upgraded the firmware. And o I installed the AVT package. Both the MAX and the AVT GigEViewer correctly retrived the camera firmware version as 1.42.02. Yet MAX still shows only the "timed" option, while the GigEViewer shows all four enums as described in their attribute manual "Manual, Auto, AutoOnce, External". I had tried to delet the xml and files associate with the camera under IN-IMAQdx\Data. However everytime MAX genenrates them excatly the same with only "timed" option in the XML file. Now it feels more like something is wrong with the MAX instead. I wonder how to fix it.
Thanks,
Lei

Hi Lei,
I am not exactly sure why you are not seeing all the attributes, but it could be a few different things causing it. First let’s just make sure you have all you attributes being displayed (follow instructions from link below). What happens if you delete the XML file then set your camera to “External” in the GigEViewer software, then load MAX? Do you see any changes? Can you post a screenshot showing the camera attributes from MAX. If you have your camera set to External from GigEViewer and you try to grab from the camera in MAX do you get a timeout error, does it trigger external, what happens?
Why Can I Not See All of My IMAQdx Camera's Attributes in Measurement & Automation Explorer
http://digital.ni.com/public.nsf/allkb/9FA7FEE4FC51F043862574A30075B7A1?OpenDocument
Why Won't My Allied Vision Technology Camera Work With National Instruments Software?
http://digital.ni.com/public.nsf/allkb/470DA6BDE3883EB686257341006BCB56?OpenDocument
Tim O
Applications Engineer
National Instruments

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