Why must I give an updated Credit card for an update on an app I already purchased? I have no outstanding balance.

Why must I gave an updated Credit card for an update on an app I already paid for? Are they trying to charge me again? I have no balance and I am not purchasing any new apps.

They aren't charging you twice. They just want you to verify your security code and expiration of your credit card. Better to make sure you personal info is correct then have a stranger try using your account.
From the iTunes menu bar click Store / View My Account then click: Edit Payment Information.
Make sure all the data is available then click Done.

Similar Messages

  • Why was i charged on my credit card $15.95 when i didn't approve any purchase or give my credit card # to anyone

    my credit card was charged $15.95 and i don't know why. never made any purchase and never gave my credit card # to anyone.

    How is that related to Firefox support?
    Sounds like an issue to take up with the company that made that charge or your credit card company.

  • HT2534 why do i need to enter credit card for free app purchases when i already set up itunes id

    please HELP me .I want to install the free apps on my ipod touch but after i enter my id login to apple,it wants to ask for credit card .I never had this problem before with my other ipod touch to install apps that r free.Thanx

    If you've never used this device with your account, it is most likely a security procedure to verify that it is you using the account on a new device and not someone else hacking your account.

  • HT201272 I changed my apple ID and password because my credit card was hacked. Now the apps that I purchased with the old ID cannot be updated, nor can I sync them to my new iPhone. Is there a way I can retrieve apps that I purchased?

    I have a different apple ID and password and now I am unable to sync my apps to my new iPhone. How can I retrieve some of the apps that I purchased using the old ID?

    Go to Settings>Store (or iTunes and Appl Store) and sign out and sign back in. If problem go to Settings>iCloud and make sure you are signed into the new iCloud account. You may have to create a new iCloud account.

  • Why does the app store want me to give a credit card number to get a free app?

    Hello; I've never used my apple account to purchase one thing, yet while I'm signed in to the app store, and I try to down load one of the free apps, I am asked to provide a credit card number. So my question is why must I give such info.? After all, I am not making a monetary purchase. Please explain, for I am confused. If one is required regardless, well , I guess I need to close my apple account, for I disagree with the practice.

    I suppose you could think of it as establishing a formal account for general and future use.   What usually happens is that your card is tested by charging a nominal amount to it (which is refunded within a day or two).   Once that is established you will find a  'None'  option will appear when you want to download a free app which indicates no payment.
    All purchases made will be recorded on your purchase list whether paid for or not.
    There is also a system to purchase without a credit card.   See ...
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • HT1937 why do i need to provide with a Credit card info in order to get apps to my new iphone5?

    Why do i need to provide Credit Card info in order to get apps to my new iphone5???

    but im trying to get an "app" that is supposed to be "free"

  • Can I have mort than one credit card for the app store?

    can I have more than one credit card for my account in the app store?

    No. Apple only allows for one credit card, but if it helps, you can apply iTunes Gift cards > Choose your iTunes Gift Card - Apple Store (U.S.)
    Purchases are debited from the gift card balance first, the difference to your credit card.
    Be aware, you can't purchase a gift card from the balance of a previously redeemed gift card and that purchases are subject to applicable taxes and fees.
    iTUNES STORE - TERMS AND CONDITIONS

  • HT4990 why must I give my credit card # if I don,t want to buy

    why must I give my credit card # if I don,t want to buy

    You can create an Apple ID without using a credit card for purchasing free apps by following this guide: http://support.apple.com/kb/ht2534.  Follow it exactly; note that you start by downloading and installing any free app, then create the ID.

  • Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

    I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
    Every time they repeat the same questions & answers over & over.
    "What's the name on the card?"
    -I give it to them.
    "It will take 4 to 5 hours to update."
    -I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
    I re-phrase my questions, always same answer:
    "Your payment details are updated, your account will be activated in 4-5 hours."
    Are they robots?
    Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

    Well, today my tools are going to be deactivated because my account is expiring.
    Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
    The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
    Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
    Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
    I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
    Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

  • Why do i need a credit card for all applications?

    Why won't apple let me buy my update if i have only itunes cards? I don't understand the point of using a credit card even for buying the applications? There still getting my money and I've read other posts and topics and other people are being aloud to buy it with there itunes money... Why can't I? That doesn't really seem fair to me and I've also read that people who've had there money in itunes for a longer period of time are able to pay with that but i added my money in yesterday... How long do i have to wait before i can give apple my money or do i have to use a credit card for all my purchases? By the way... I'm only 15 and can't get a credit card, So am i going to have to ask my parents if i can buy everything from itunes with there money and pay them back? Because i just wasted $20 on itunes. Thanks Apple

    Talked to Apple and apparently it's only a canadian problem and it has something to do with our government taxes. So that means that the only way to do it now is to have a credit card. That still makes no sense to me because we're aloud to purchase music and other items such as ipod games and there technically applications but apparently there not? And the stuff in the App Store is applications, Why can't i just buy my update?

  • Why i can't remove my credit card number from my account ?

    why i can't remove my credit card number from my account ?
    i always remove my credit card number after purchase apps , but i try at this morning it did't allow be to remove it anymore , can someone tell me why ?

    It happens on Mac App Store & iPhone App store as well.
    So clearly the problem is on my Apple ID..
    I've changed my credit card details on my Apple ID but it doesn't reflect onto my phone when I login after restarting the phone. Even if i sign out.
    When it reaches the part where I would need to verify my phone after entering my password. It just keeps requesting for my password and never shows me anything.
    If I click update apps it'll just disable my account. Even on my Mac App store same thing happening.

  • Re: How to Update/Change Credit Card for my subscr...

    Hi I am .[Removed for privacy]
    My paymnt transaction is problem. Subscrible minute pake not recharge.
    Plz help me

    evita1 wrote:
    How to Update/Change Credit Card for my subscription?
    Please provide a detailed explanation.
    To update your credit card, follow these steps:
    1. Sign in to www.Skype.com
    2. Click on Your Active subscription
    3. Select your subscription then click on Settings.
    4. Click on Change payment method.
    5. Enter a new credit card details or select a different payment method. Then click Save
    Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
    If you found my post useful, please give "Kudos".
    If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

  • Why do I need to supply credit card info for a free app?

    I've owned a 4s for 1 1/2 years and downloaded many free apps.  Now, in the last week, I'm asked for my credit card information to download a free app?  What gives?

    In the world of digital financial transactions, the term "free" is a bit of a misnomer.  Everything has a purchase price.  The price in this case is 0.00.  In order to pay the price for the item, you must enter valid payment information.

  • FIX: Unable to update/change credit card for iCloud Storage

    You may get an email from Apple that says that they are having a problem processing your credit card for iCloud Storage. The email then goes on to give you three instructions to fix this by tapping on SETTINGS -> iCLOUD then tapping on "Account" and then following on-screen instructions.
    If (like me) you see that your card is OK but you are still getting the email and you cannot edit the payment details, this is what you do.
    Turn off Family Sharing.
    Once this is done, you will then see that the old card details are really what is trying to be used, and you can then update your payment option. This is not known about in front line support and it was only a high ranking tech support person in iTunes support who mentioned this in passing as a possible cure. Share it please as  failing to get your payment option correct can result in losing your iCloud Storage Plan and placing you back at basic free levels.

    The following may help: Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • HT204053 Why do I have to submit my credit card information just to download free apps?

    Why do I have to submit my credit card information just to download free apps?

    You don't, if you follow the instructions on this page when creating an account (the instructions won't work with existing accounts) then you don't have to give credit card details, you will get a 'none' option on the payments screen : http://support.apple.com/kb/HT2534

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