Why must I log on to the app store to get an update to iLife?
I paid for the software. Why can't I just download it through Software update like I do on the Mac that came with the same software? What a pain in the butt!
I won't buy anything from the App store ever again. If I can't get a disc at my local Mac supplier, I won't buy it.
There's a difference between purchasing components of the iLife suite of software and purchasing them separately via the Mac App Store.
Whatever you download from the MAS... that's where the updates will be available.
You had to have agreed to the MAS terms of use before making purchases. Very important to read beforehand.
http://www.apple.com/legal/itunes/us/terms.html#GIFTS
Similar Messages
-
Why can I no longer open the App store on my MacBook pro
Why can I no longer open the App store on my MacBook pro
Welcome to the Apple Support Communities
What happens when you try to open the App Store? -
How do i log out off the app store as it has the wrong email and I can't do my updates as i don't know the password
Go to Settings > iTunes & App Store, tap on the Apple ID, and choose 'Sign Out'.
However, logging out of the iTunes & App Store won't change the Apple ID you need to use to update an app. It only affects what Apple ID you're using to download a new app.
Apps always have to be updated using the Apple ID that was used to download it originally. Go to iforgot.apple.com to reset that password. If you cannot do so, then contact Apple Account Security, or delete the app and redownload it using an Apple ID and Password that you know. -
When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks
Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
I cannot log in to the apps store. When I try to log in I get "An unknown error has occurred."
I cannot log in to the apps store. When I try to log in I get, "An unknown error has occurred."
So this is on your iPhone 5?
-
Why can't I open to the App Store?
Why can't I open to the App Store?
Have you looked in your Applications folder? App Store or Apple Store?
-
On OSX10.8, friend logged in using his appleID now the app store is trying to update apps I don't have. How can I clean this up? I don't see the usual ignore update like I did back on older versions of the OS. I don't really want to just ignore it I want to clean it all up. How can I make sure there is nothing under his name or ID on my new laptop?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS doesn't usually offer updates for apps not present or not in your purchased list. Are you sure that the apps are not to be found on a mounted drive or partition, such as a backup? -
When I click on the app store I get a message that I can't connect to the app store why
When I click on the app store I get a message I cant connect to the store I,m connected to the Internet that is the only app that doesnt work trying to update apps
Just started working no understanding why
-
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps are so that i can update them. Please give some solutions please
isthisonetaken wrote:
I'm having this problem. It started yesterday. I have 2 updates, but when I open the App Store, they won't appear.
Do you have apps purchased with a differnt AppleID?
For example, mine shows 12 updates but only 2 show up as being available.
The others are on my daughters account.
I log out of my iTunes account and log in with hers and those updates show up. -
Whoops, I think I should have posted my message here...Anyway, I'm trying to download Bioshock Infinite from the app store but get a message saying I don't have enough disc space. The game requires 30 G and when I look at my internal hard drive it shows 60 G free.
What gives?Jenniferwood2829 wrote:
... so I don't understand why I still get this message when I show I have 15GB available in iCloud?
It means you do not have enough Space on your Device and need to create More Space on Your Device by Deleting some items off your device. -
HT1338 My Numbers update shows 2.3 but the app store says I was updated to3.1?
My Numbers update shows 2.3 but the app store says I was updated to 3.1?
You should have both versions. After the update, the old versions are moved to an iWork '09 folder in the Applications folder.
The new versions are completely rewritten and are missing some features. I imagine that is why the kept the old versions arround. It is much like iMovie, Final Cut X, etc.
They have been slowly adding features as they go. -
When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
After I open ITunes if I try to connect to the ITunes store or the App Store i get an error message.
It reads
"ITunes Has Stopped Working"
"A problem caused the priogram to stop workin correctly. Windows will close the program and notify if a solution is available"
I have rebooted, made sure I am up to date with itunes version and windows but it still wont work. My internet connection is fine
How do I reestablish contact with the ITunes store?Hello. Have you tried using Safe Mode yet? For PC hold F8 on startup and select Safe Mode from Advanced Boot options screen. Also try reinstalling iTunes. Also open up the error console (wherever that might be; I'm a Mac person) and post the error that is causing it to quit. Hope it works!
-
When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me how to fix this error soon.
Yea i deleted all the apps which was purchased earlier with old Apple id ..and nw i installed all apps with my new apple id...Tanq for helping guys (Linc Davis and Dah•veed ).
Maybe you are looking for
-
OAAQ - how to close again the reopen fiscal year in asset accounting
hii frineds I have a Query that we have closed fiscal year 2006 and after closing we found some adjustment so reopent he same that is 2006 from T.Code OAAQ. Now adjustment are done and i need to close the fiscal year 2006 how can i do that??? please
-
Apps no longer working on Original iPhone...
Acckk! As each new upgrade happens some of my apps no longer work and there is no access to older versions of these apps. Scanforlife, on this day, etc. now refuse to load on to the phone. Have had issues with AOL Radio which no longer works and was
-
ITunes showing I have photos on my iPad and I don't-help me please!
HI, need a bit of help. My iTunes shows in the summary of what data I've consumed where on my iPad Air 2 that I have got 362 photos which is using 6.07MB. I've recently cleared my iPad of all it's photos so why it's still saying I've got any photos o
-
Revision: 5029 Author: [email protected] Date: 2009-02-20 16:10:37 -0800 (Fri, 20 Feb 2009) Log Message: Extending the mxmlc warning to apply to any application that uses a type selector (i.e. not a universal selector) in the subject when the QE: If
-
Hi Experts, We are printing the job card in mass throuh IW38.Here what happening system is printing all the pages once i give the print command.i want to avoid printing some shop paper like there are three shop paper as shown below 123 541 125 i want