Why must I restart to connect to the internet every time?
When I start my iMac the blue progress bar in the address bar freezes and will not connect to the internet. The computer itself works fine for applications not requiring internet access. Upon restarting the computer I get the internet connection right away. Occasionally (not often) I have had to restart as many as 6 times to get beyond the "freeze". This is not a problem when I use the ethernet cable, but even though this is a desktop I sometimes like to work from the comfort of another room, and being self contained it is a somewhat portable unit. I tried Airport Express, reloaded the O/S only, did a complete "Erase and Install"-all to no avail. Several phone calls to Apple Care, two visits to the Store, several calls to my DSL provider (Verizon) all got me nowhere. My wife's PC notebook does not have this issue. I am about to ask APPLE for an exchange but would just as soon get this unit working without this unproductive hassle and waste of my time. Anyone else ever have this problem? I am thinking my next attempted fix might be a new modem/router. Any recommendations there? Thanks for any input.
I really think this isn't a problem with your computer as much as it is your router.
It may not be set-up right, it may just not have a large enough range, or there may be interference.
I suggest resetting your router and reestablishing your wireless network before trying anything else. Your router's manual should help you out with the resetting.
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Hi Eva,
did you use https://helpx.adobe.com/au/contact.html 'till you could see this?
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Hello,
Go to
https://www.icloud.com/#find
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Why do my bookmarks keep changing to the default every time I close Safari?
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I have a mac book pro, and it has not been connecting to the internet lately. I also have an iPhone as well as other devices that do connect to the internet. Why is this? Is there anything I can do to reset the internet settings on my computer, or some other solution to fix this? I am guessing th problm is not my internet, because the other devices connect.
1. Turn router off for 30 seconds and on again, this will refresh the IP address of the router? You may not have access to router.
2. Reset network settings: Settings>General>Reset>Reset Network Settings
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Why won't my iTunes connect to the Internet?
I have updated and installed to the latest iTunes and it keeps saying I'm not connected to the Internet when I clearly am. How can I fix this???
Hi, i am having the same problem too. can you please help me take a look at it? Thank you!
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP ENVY Sleekbook 4 PC
iTunes 12.0.1.26
QuickTime 7.7.5
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number --------------------------
Current user is not an administrator.
The current local date and time is 2014-11-26 20:02:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {0B96BC16-8CDF-4E0E-9D90-5A1176A913A4}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {365B1152-9139-4741-94D5-6F74AE537F60}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8781616C-2BF8-48A8-A11E-93856A12C03C}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {BEF44BCF-718D-48DF-A5B2-0853A9C0E029}
Description: Intel(R) Centrino(R) Wireless-N 2230
IP Address: -------------
Subnet Mask: -------------
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Wed Nov 26 19:33:03 2014
Lease Expires: Wed Nov 26 23:33:03 2014
DNS Servers: 192.168.1.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-08-25 23:12:56. -
Downloaded 10.5 why won't itunes store connect to the internet?
My wife recently downloaded iTunes 10.5 and now I cannot get the store page. It says that iTunes is not connected to the internet. My internet is up and working fine for everything else. Any solutions out there?
Have you contacted Sprint? See if they can resolve your issue, if you can't get 3G.
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Cable modem connection to the internet using Time Capsule
I have just moved to Indonesia and my ISP has provided a cable modem. I can connect to the internet if I plug the ethernet cable into the MAC directly but if I try to use my time capsule I cannot get a connection to the internet.
You will need to completely reset the modem.....and if that does not work.....reset the modem and reconfigure your Time Capsule.
Push the reset button on the modem (if present, it is usually on the back)
Power down the modem by pulling the power plug or wall plug
Remove the battery from the modem (if easily accessible)
Power down all other devices on your network...order is not important
Wait at least 30 minutes. A hour would be better and longer will not hurt.
Connect the Ethernet cable from the modem to the WAN port (circle icon) on the Time Capsule
Re-install the battery if you pulled it in the step above
Power up the modem and let it run for at least 5 minutes by itself
Power up the Time Capsule the same way
Power up each other device one at a time a few minutes apart
Check for proper operation -
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On occasion we have to reset our modem, but today my Mac won't connect while my iPad is working fine with the Internet.
Kevin:
Sometimes it helps to power cycle the computer. Shut down computer completely, wait a couple of minutes then restart. If that does not work then disconnect the modem wait a couple of minutes then connect it back again.
cornelius -
I have the latest safari update for os x, which was working perfectly fine up until 3 days ago. Everytime I would try to access any site, safari would tell me it couldn't connect to the server, and I would have to refresh the page at least 5-10 times until I can access the site. I checked my internet, and it seems to be running perfectly. I also tried using Chrome and it had no problems accessing sites, too, so I know it's not my internet. :/
Is anyone else having the same problems?Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Why does my macbook pro stop loading the webpage (in safari) every time I try to access netflix or youtube?
Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I get "There was a problem connecting to the server" every time I reboot
This has been going on for over a year I think, and it's driving me nuts. Every time I reboot my Mac Pro I get this message:
"MacBook Pro 2.6" is the name of my MacBook Pro, and as long as it's turned on and accessible via the network I won't get that message on the Mac Pro at boot. I have no idea why my Mac Pro is looking for my MacBook at launch. I've checked all of my User/Account Startup Items stuff, and there's nothing unusual there.
Anyone have any ideas on how I can track down what is wanting to connect to my other machine ever time I reboot my Mac Pro?
Thanks,
-BrianOcto-Core-4:~ brian$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
com.AmbrosiaSW.AudioSupport (4.0)
Octo-Core-4:~ brian$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
com.autodesk.backburner_server
com.autodesk.backburner_manager
com.sharpcast.xfsmond
com.parallels.desktop.launchdaemon
com.noiseindustries.FxFactory
com.google.keystone.daemon
com.bombich.ccc
com.autodesk.backburner_start
com.adobe.fpsaud
Octo-Core-4:~ brian$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
com.wacom.wacomtablet
com.parallels.desktop.client.launch
com.google.keystone.root.agent
com.brother.LOGINserver
com.adobe.CS5ServiceManager
com.adobe.AAM.Scheduler-1.0
Octo-Core-4:~ brian$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
/Library/Components:
/Library/Extensions:
VirtualPCNetworking.kext
VirtualPCOSServices.kext
/Library/Frameworks:
.DS_Store
AECore.framework
AEProfiling.framework
AERegistration.framework
Adlm.framework
Adobe AIR.framework
ArcCon.framework
ArcSocketLib.framework
AudioMixEngine.framework
BaseFunction.framework
Cocoa2Carbon.framework
CommonDLL.framework
Compressor.framework
EWSMac.framework
FxPlug.framework
HPDeviceModel.framework
HPPml.framework
HPServicesInterface.framework
HPSmartPrint.framework
MacFUSE.framework
MagAppFramework.framework
MagCore.framework
MagImgTlsCtrl.framework
MagPCMac.framework
Maglib5.framework
MediaClub.framework
MediaServerAPI.framework
Motion.framework
NIKit.framework
NyxAudioAnalysis.framework
OpenAL.framework.zip
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
Qmaster.framework
Quesa.framework
RctXMLBase.framework
StuffIt.framework
TaskDLL.framework
WkMacLibX.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/InputManagers:
ChatFXloader
/Library/Internet Plug-Ins:
.DS_Store
DRM Plugin.bundle
DirectorShockwave.plugin
Disabled Plug-Ins
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
Musicnotes
NPDjVu.plugin
NPEXVIEW
NPExView.plugin
NPVirtools.plugin
OfficeLiveBrowserPlugin.plugin
PangeaVR.bundle
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
Unity Web Player.plugin
Unused
WacomNetscape.plugin
WacomSafari.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
loading.vmo
npViewpoint.plugin
nsI4xScriptablePluginVirtools.xpt
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.CS5ServiceManager.plist
com.brother.LOGINserver.plist
com.google.keystone.agent.plist
com.parallels.desktop.launch.plist
com.wacom.wacomtablet.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.autodesk.backburner_manager.plist
com.autodesk.backburner_server.plist
com.autodesk.backburner_start.plist
com.bombich.ccc.plist
com.google.keystone.daemon.plist
com.noiseindustries.FxFactory.plist
com.parallels.desktop.launchdaemon.plist
com.sharpcast.xfsmond.plist
/Library/PreferencePanes:
.DS_Store
Apple Qmaster.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
MacFUSE.prefPane
StuffIt AVR.prefPane
TiVoDesktop.prefPane
WacomTablet.prefPane
/Library/PrivilegedHelperTools:
com.bombich.ccc
com.noiseindustries.FxFactory
/Library/QuickLook:
GBQLGenerator.qlgenerator
ParallelsQL.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
.DS_Store
AppleAVCIntraCodec.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProRes422.component
AppleProResCodec.component
CamTwist.component
CanonMJPEGAVI.component
DVCPROHDCodec.component
DVCPROHDMuxer.component
DVCPROHDVideoDigitizer.component
DVCPROHDVideoOutput.component
DVCPROHDVideoOutputClock.component
DVCPROHDVideoOutputCodec.component
DesktopVideoOut.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
IMXCodec.component
LiveType.component
MayaIFF.component
Motion.component
USBVision X.component
USBVision.component
/Library/ScriptingAdditions:
Adobe Unit Types
Adobe Unit Types.osax
/Library/Spotlight:
.DS_Store
GBSpotlightImporter.mdimporter
LogicPro.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
ParallelsMD.mdimporter
iMovie.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
Qmaster
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
Library/Fonts:
.DS_Store
Inkpen2
Opus
Library/Frameworks:
Library/InputManagers:
Smart Crash Reports
Library/Internet Plug-Ins:
Google Earth Web Plug-in.plugin
GoogleOneClickPlugin.plugin
Move-Media-Player.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.apple.AddressBook.MobileMeSharingAgent.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.7303EC26-3F7D-4C77-A9D2-765 2F9073811.plist
com.apple.SafariBookmarksSyncer.plist
Library/Mail/Bundles:
SpamSieve.mailbundle
Library/PreferencePanes:
.DS_Store
MouseZoom.prefPane
Opera Preferences
Octo-Core-4:~ brian$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
iTunesHelper, SugarSync Manager, TabMeister, Google Updater Helper
Octo-Core-4:~ brian$
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