Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.
Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.
Any error message?
Similar Messages
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Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?
As far as I know redeeming a card simply adds the value to your account.
When I credit a gift card I get a credit appearing in my iTunes account.
Every time I buy something the cost is deducted from my 'iTunes credit', the card is no lobger needed or usable after redemption.
AC -
Why do I get an error code 5002 when trying to redeem an iTunes gift card?
I have an iTunes gift card and everytime I enter the redemption code I get an error code 5002. Sure would like to be able to redeem my card.
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
How to buy Gems of clash of clan with itune gift card with singapore apple ID
i wanna buy Gems of Clash of clan with itune gift card by using SG apple id .. But I can't buy and they said check payment method Info and I can't edit my info .. Coz I'm filling visa card .. but I didn't use that visa card for along time ... So I didn't remember security code.. I click done.. But can't buy with gift card ... Please help me..
Hello, MirriamMon.
Thank you for visiting Apple Support Communities.
I understand you are unable to purchase items from the iTunes Store as it is requiring your old credit card information. You can try and change your payment method to none and see if it will allow you to make a purchase using your gift car. However, if there are any outstanding balances, you will be required to enter credit or debit card information before you can make purchases.
Change or remove your payment information from your iTunes Store account (Apple ID)
Why can’t I select None when I edit my Apple ID payment information?
Cheers,
Jason H. -
After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.
You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases -
Can i redeem my itunes gift card towards buying an ipad
can i redeem my itunes gift card towards buying an ipad
No, gift cards can only be used in the iTunes store, App Store, ibookstore and Mac App Store, they can't be used on hardware.
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If I redeem an iTunes Gift Card to an Apple ID that does not have a credit card (or NONE is selected as payment option), can I gift an app to another account?
I can purchase apps on that account but it will not allow me to gift an app from an ipad or via the itunes store (on the computer). Do I need to have a credit card on the account to be able to do that?You can only gift via a credit card - you can only use your account's balance for buying content for yourself.
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i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me..
You can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676) -
HT2737 Can I redeem a iTunes gift card from my iPhone?
Can I redeem a iTunes gift card from my iPhone?
iTunes Store: How to redeem a code
http://support.apple.com/kb/ht1574
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