Why my apple id doesnt work, why my apple id doesnt work

my apple id doesnt work

Oh boy, ragulto13...are you sitting down?  Here's what's happened so far.  I'll skip to the relevant stuff in the past 24 hours to spare you.
I couldn't sign in on my daughter's PC (Windows), my iPhone or my brand new MacBook Pro.  This has been in the past week.  Before going away on vacation, I never had a problem.  All software on all devices is up to date.  By a fluke I guess, I was able to access my account on my phone and updated the credit card information in case maybe that was the issue.  It downloaded an app update so I thought all was good.  Then I tried to sign into iTune with the account.  Error message same as always "Cannot complete your iTunes Store request.  The secure network connection was refused.  There was an error in the iTunes Store,   Please try again later."  I've been seeing this for a week.  Should be noted that both my kids can access the store no problem on their iPods and the PC.
Fast forward to this morning.  I gave up and created a new Apple ID using another email address I had.  Used the same credit card information that I just updated my old ID with.  Signed into iTunes no problem.  But now I can't change the ID on my phone.  Uhmmm, there's more.  I just signed into iTunes with my new ID and I get a new error message: "Could not complete your iTunes Store request.  An unknown error has occurred (504)  There was an error in the iTunes Store.  Please try again later."
I'm getting really frustrated!!  I've had to create a new ID which I suppose means that I'll lose all my music that's on my phone, right?  Also, not sure if this makes a difference, but since I don't have a credit card, my husband gave me his...and I also put the billing address in his name so it would all match.  I've emailed Apple and keep getting the same "pre-fab" replies telling me to do things where I need to sign in.  Which part of "I can't sign in with my ID" don't they get??  I've talked to a tech who couldn't help.  Talked to our ISP who said it's NOT a network issue since both my kids can use it.
Please help if you can

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