Why my computer suddenly won't recognize my ipod

Can anyone tell me why my ipod classic suddenly is not recognized by itunes? It no longer shows up in my devices.

What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the Mac?
How to reset iPod
Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in iTunes and Mac desktop
B-rock

Similar Messages

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    Philips   Windows XP  

    Try: http://discussions.apple.com/thread.jspa?threadID=743515&tstart=15

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    If you can't find the usbstor.inf file on your system, you can get it here: usbstor.inf
    After copying the usbstor.inf driver file to C:\Windows\inf, right-click on My Computer and choose ‘Manage.'
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  • Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another library. How do I correct this?

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    If no backup exists....
    Recover media from iPod
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  • My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

    My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

    Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

  • I have new MacBook Pro with OS 10.10.  My MAIL program was working but suddenly won't recognize my VERIZON FIOS server.   FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!

    I have new MacBook Pro with OS 10.10.  My MAIL program was working but suddenly won’t recognize my VERIZON FIOS server.  FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!

    Additional Information. 
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  • HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

    My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

    Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

  • I deleted some Apple software, now iTunes won't recognize my iPod

    So earlier today I removed Bonjour, and the Apple Mobile Device from my computer. Now all of a sudden iTunes won't recognize my iPod, but windows does. Could this issue be related to removing the software from my computer?

    Take a look at this web page and see if it helps:
    iPod missing in "My Computer" or in iTunes on Windows
    Good luck.

  • Please Help - My iTunes library won't recognize my iPod classic

    My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.

    Hello dmbnewfie,
    Welcome to the Apple Support Communities!
    I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant. 
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    Have a great day,
    Joe

  • The latest version of itunes -- just installed -- won't recognize my ipod touch 4th gen.  What's up?

    I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen.  Running on windows 7, very fast desktop.  Previously no prolems with itunes or the ipod.  The computer does recognize the ipod and names it correctly in My Computer.  Any suggestions to wake up itunes and discover the ipod?

    See http://support.apple.com/kb/TS1591.

  • New version itunes (Dec 2012) won't recognize my ipod touch.

    Since installing new itunes on computer, the program won't recognize my ipod.  It does recognize my daughter's iphone.  I've gone through several troubleshooting lists, restarting devices and doing everything recommended.  I did a tutorial to help me recognize the new features and the one that's supposed to be there for my device just isn't.
    Help?

    I've had the same problem. Go in and unplug all devices.Go to Control panel> Uninstall programs> Uninstall all programs accotiated with Mac ****If you are Windows**** (Itunes,Itunes update,Ipod touble shoot). Just go into list a separt by Developer and click on each and uninstall each by apple/ Macintosh, what ever yours says. Restart Download the newest version of itunes then. It should work.
    P.S. Where are you from? ( What state?)

  • Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

    Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

    Finally got it working..  Ok so First read this
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
    http://support.apple.com/kb/TS1567
    After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
    Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
    I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
    But after all that download and reinstall itunes.
    After doing all that i was able to get mine to show up in itunes
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  • TS1425 itunes won't recognize my ipod

    I worked with apple support to reload itunes. Now my computer won't recognize my ipod classic, at all.

    Do you have any other USB devices connected to that Mac Mini? If so, properly disconnect them and reboot your PC and then reconnect your Shuffle with iTunes running. 
    If still no luck, try a reset of the Shuffle with it still connected to your Mac.
    Resetting iPod Shuffle
    B-rock

  • ITunes won't recognize my iPod classic in disk mode.

    I have a iPod classic that has the sad face. I read all the articles, and videos that show how to fix it, and all of them show that you need to force it into disk mode and plug it into your computer and restore it with iTunes. I can get it into disk mode fine, but when I plug it into my computer iTunes won't recognize it.
    Do you have any suggestions?
    Thanks for your help.

    Is there any way to hard restore it, with out hooking it up to the computer.

  • TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB.  It has worked for years, now I get an error message stating "unknown device"

    For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device".  Any ideas for a fix?

    HI @madymessyy 
    Welcome to the HP Forums!
    It is a terrific place to find answers.
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I understand that when you originally connected your IPhone about a year ago it was recognized properly.
    Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
    Herei is  a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
    One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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