Why my computer suddenly won't recognize my ipod
Can anyone tell me why my ipod classic suddenly is not recognized by itunes? It no longer shows up in my devices.
What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the Mac?
How to reset iPod
Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in iTunes and Mac desktop
B-rock
Similar Messages
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My computer & itunes won't recognize my ipod nano is connected
So my brother got an ipod nano, the the original version with only the colored front panel or whatever, and then I got am ipod nano, the second or newer version and we run them off of the same computer. Well his is no loger in use since it went through the washing machine, anyways I tried to import a cd on my itunes, it worked but itunes wouldn't let me sync (or whatever its called) the songs onto the ipod. So I went back to some little fold up booklet that came with the ipod and it said to put songs from a cd onto your ipod that you have to click on ipod under devices. but the only thing that shows up under devices is the cd that i'm importing not the ipod even though it's connected it also said was that when you plug your ipod into itunes it will show automatically come up. it doesn't. the ipod only charges. so it could be many different things: 1. my itunes isn't compatible with the newer version ipod. 2. it could be my computer. although its only 3 years old and its a Windows XP or 3. its just the ipod. The ipod nano works completely normal, no problems. This is the first time i've ever tried putting on songs from a cd before. I also tried uninstalling itunes from my computer and then re-installing to see if the newer version ipod nano would work by itself. but that didn't work either. under file, edit, options, or something (one of the headings) I went to preferences and clicked on ipod and it said "not connected" but it was. I have no idea what's wrong. i only have 18 songs so far on it too so it's not overused or anything. I also forgot to mention that I installed itunes from the disc that came with my ipod nano, not from this website. at this point in time i don't have itunes installed on my computer because there's really no point. If anyone understands my really confusing issue, help me!! Simplified: My computer doesn't recognize that my ipod nano is plugged in and I've tried two different USB cables so that's not it.
Philips Windows XPTry: http://discussions.apple.com/thread.jspa?threadID=743515&tstart=15
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New Computer Won't Recognize my IPOD
I have an IPOD mini and just got a new computer. When I plug it in, the computer says "usb device not recognized". When I look it up it says that there is no driver for the device. It still works fine on my old machine (a slower usb 1.1).
You may want to try these steps, Jacob, after you've installed and run the iPod Updater and your computer still won't recognize the iPod:
First, make hidden folders visible. Open My Computer and choose Tools/Folder Options/View tab. Click on 'Show hidden files and folders' and click OK.
In the Add New Hardware Wizard, have it search in C:\windows\inf for usbstor.inf. This file is required for windows to properly configure the driver. If Windows finds the driver there, you're done.
If Windows does not find the proper driver there, copy usbstor.sys from C:\windows\servicepack\i386 to C:\windows\system32\drivers.
If you can't find the usbstor.inf file on your system, you can get it here: usbstor.inf
After copying the usbstor.inf driver file to C:\Windows\inf, right-click on My Computer and choose Manage.'
Click on the button labeled 'Device Manager.'
Click to open the list under 'Universal Serial Bus Controllers.'
Right click on any mass storage devices with the exclamation icon next to them and select 'Update Driver.'
Check the option 'Install from a list or a specific location' and then click to continue.
Check next to 'Include this location in the search' and enter 'C:\windows\inf'.
Click on 'Next' and follow the steps to complete the driver installation wizard. -
Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library. It isn't. How do I fix this?
If no backup exists....
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2 -
My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!
Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!
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I have new MacBook Pro with OS 10.10. My MAIL program was working but suddenly won’t recognize my VERIZON FIOS server. FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!
Additional Information.
On my Mail Accounts setup it was set to "verizon.net" on incoming.
Now it faintly reads, "incoming.yahoo.verizon.net"
This came up automatically .... I did not do it and I cannot change it -
My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?
Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S
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I deleted some Apple software, now iTunes won't recognize my iPod
So earlier today I removed Bonjour, and the Apple Mobile Device from my computer. Now all of a sudden iTunes won't recognize my iPod, but windows does. Could this issue be related to removing the software from my computer?
Take a look at this web page and see if it helps:
iPod missing in "My Computer" or in iTunes on Windows
Good luck. -
Please Help - My iTunes library won't recognize my iPod classic
My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.
Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe -
I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen. Running on windows 7, very fast desktop. Previously no prolems with itunes or the ipod. The computer does recognize the ipod and names it correctly in My Computer. Any suggestions to wake up itunes and discover the ipod?
See http://support.apple.com/kb/TS1591.
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New version itunes (Dec 2012) won't recognize my ipod touch.
Since installing new itunes on computer, the program won't recognize my ipod. It does recognize my daughter's iphone. I've gone through several troubleshooting lists, restarting devices and doing everything recommended. I did a tutorial to help me recognize the new features and the one that's supposed to be there for my device just isn't.
Help?I've had the same problem. Go in and unplug all devices.Go to Control panel> Uninstall programs> Uninstall all programs accotiated with Mac ****If you are Windows**** (Itunes,Itunes update,Ipod touble shoot). Just go into list a separt by Developer and click on each and uninstall each by apple/ Macintosh, what ever yours says. Restart Download the newest version of itunes then. It should work.
P.S. Where are you from? ( What state?) -
Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)
Finally got it working.. Ok so First read this
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
http://support.apple.com/kb/TS1567
After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
But after all that download and reinstall itunes.
After doing all that i was able to get mine to show up in itunes
Hope it helps -
TS1425 itunes won't recognize my ipod
I worked with apple support to reload itunes. Now my computer won't recognize my ipod classic, at all.
Do you have any other USB devices connected to that Mac Mini? If so, properly disconnect them and reboot your PC and then reconnect your Shuffle with iTunes running.
If still no luck, try a reset of the Shuffle with it still connected to your Mac.
Resetting iPod Shuffle
B-rock -
ITunes won't recognize my iPod classic in disk mode.
I have a iPod classic that has the sad face. I read all the articles, and videos that show how to fix it, and all of them show that you need to force it into disk mode and plug it into your computer and restore it with iTunes. I can get it into disk mode fine, but when I plug it into my computer iTunes won't recognize it.
Do you have any suggestions?
Thanks for your help.Is there any way to hard restore it, with out hooking it up to the computer.
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For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device". Any ideas for a fix?
HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
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