Why My credit card statement have (Apple iTunes Store usus luxembourg )amount is usd 9.99

What/ Why My credit card statement have (Apple iTunes Store usus luxembourg )amount is usd 9.99

I had the sam problem this weekend and I contacted my bank and Apple.  My bank's response was professional and positive, but Apple's response was very very shoddy.  I had to weave through automated menus and referrals to multiple apple web sites.  This treatment continued for two days until I was finally forwarded to Maria.  She took this seriously and helped as best she could. 
Unfortunately I think Apple is taking a very cavalier approah to a potentially serious security breach.  After loyally purchasing 3 I-Phone 4s, 3 I-Pod touches, 2 I-pods, 1 Nano, 3 Apple TVs, 2 macbook pros, 1 mac, and  Ipad over the last 5 years apple is on the verge of losing my business.

Similar Messages

  • I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

    I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

    I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
    So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

  • HT3702 unauthorized charges on my credit card from APL*apple itunes store.

    I have four (4) unauthorized charges to my credit card account and I can't "talk" to anyone to get it corrected.

    Don't know what to do about the charges on my credit card,that where unauthorized. can't find phone number to talk to someone.

  • I dont have a credit card to register in itunes store what should i do?

    I dont have a credit card to register in itunes store what should i do? there is no NONE option when selecting the credit card so i cannot download any app on my itouch

    Some Users have reported that this will work... But have not tried it myself...
    Get an iTunes gift card & redeem that in iTunes using your existing Apple ID.
    Then the option for none, regarding a credit card should appear.

  • Updating credit card info in the iTunes Store

    Hi there, I am trying to update my credit card info in the iTunes Store and I get the message: Please contact iTunes support to complete this transaction. Does anyone know what is going on?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918

  • HT5552 Can I use a foreign credit card to purchase music in the UAE (ie: an Australian credit card in the UAE iTunes Store?)

    Can I use a foreign credit card to purchase music in the UAE (ie: an Australian credit card in the UAE iTunes Store?)

    No, stores are country specific and require a form of payment native to the same country. You would need a credit card issue from a USA financial company or bank, with a USA billing address.

  • Why need credit card to create apple id??

    I have try to create apple id for my aunt but why i need to have credit card to do it???
    Before i dont need credit card at all
    Please help

    Usually just confirms the country you live in - you might not be going to make any purchases from the store but Apple are going to assume you will, and you can only buy from the store for your own country for copyright reasons.  The credit card number verifies the country you are living in.

  • Credit card fraud via apple online store

    Is there an email address to report a credit card fraud made via apple store? Apparently somebody used my wife's ccard details to make a 849€ purchase in an other country. I want to make sure that the transaction will not be carried out.

    Use the email form here >  Apple - Support - Mac App Store - Contact Support
    And you haven't done so, change the Apple ID password associated wtih the account > Apple - Support - Apple ID
    Apple ID: Tips for protecting the security of your account
    wife's ccard details to make a 849€ purchase in an other country
    Odd that could happen considering credit or debit card credentials must be associated with the same country where you reside.
    The Complete Guide to Using the iTunes Store | iLounge Article
    Billing policy is the same for both the Mac App and iTunes stores.

  • Can I use my credit card with a foreign iTunes Store.

    Hi,
    I am currently living in Malaysia.
    I was originally using the Singaporean iTunes Store, and I have many apps purchased from that store.
    My question is: can I use my Malaysian Visa with the Singaporean iTunes Store?
    I previously used a Singaporean Visa credit card for purchases.
    is it possible to use a Malaysian Visa card for purchases as well?

    The Complete Guide to Using the iTunes Store
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."

  • APL*APPLE  ITUNES STORE charged my bank

    total 60.92 how can i get refund back! it supposed charge 0.99 cent each a games how come that charge too much!

    Charges From APL*APPLE ITUNES STORE with Phone number 1-866-712-7753
    I noted charges on my credit card from APL*APPLE ITUNES STORE. I contacted my bank and then this morning contacted ITunes at 1-800-676-2775 regarding these charges.
    ITunes informed me that my card has been used to setup another account (not set up by myself) and then used to buy gift certificates. ITunes stated that they could not refund the charges but are going to cancel the gift certificates. They, informed me that I am going to have to go through my bank and file a dispute to get the charges reversed.
    So, Your Telling me they used your company (ITunes) to rip someone off and then your going to save your own butt and cancel the gift certificates that the perp bought with a stolen card. But, force me to go through a mess to get my money back instead of reversing the charges.
    That makes (ITunes) a thief as well. I don't do business with thiefs.

  • Rs.55 was deducted from my credit card from APPLE ITUNES STORE-I, this happened second time. Why is this happening?

    RS.55 was deducted from my card today from APPLE ITUNES STORE-I
    I don't know the reason for this and this has happened for the second time.
    Can someone please help me as to what I should do ?
    Any way to contact apple customer care will also be very helpful
    -thank you.

    You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?
    If there isn't anything shown then have you added or changed your credit card details ? I think that 55 rupees is about $1, which is the right amount for a temporary store holding charge , which is applied to check that the card details are correct and valid, and which should disappear off your account within a few days (though it might vary by bank/credit card company).
    Otherwise you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • LUX APPLE ITUNES STORE-EUR

    URGENT - I can read on my bank statement:
    LUX APPLE ITUNES STORE-EUR
    with debits everyday where as i never used Itunes!!!

    Yes, and those thousands and thousands of users all need to report fraud to their bank or credit card company.  The company then works with the retailer about the issue, as long as you don't wait too long and your chances of getting the charges canceled decrease.
    Since you have obviouly used a web search to find out something about this, have you actually read any of the posts?  Read this and you will see that people work firsthand through their credit card companies about the fraud.  In a few cases they contacted  iTunes Customer Service but they are not the ones to deal with it, though they have in a few cases at their option.
    https://discussions.apple.com/message/17247342
    If you don't report the fraud the scammers will get away with it because as far as Apple can tell it is legitimate purchases using a valid card.
    By the way, the only people reading this are other users like you, not Apple.  There's already a "My iTunes account has been hacked" topic with a thousand posts over the past couple of years so please don't start another one.

  • Is Neteller virtual credit  card is working with App store

    Hello,
    Im from india and
    I wanna buy some apps from Apple App-store. I don't have any credit card so I registered fro entropay and Neteller virtual credit card
    So, my questioon is Neteller virtual credit card is working with iTunes store or not?

    If you are an old timer, sometimes the App store gets confused about your account.
    You might be "oldtimer"
    Or you might be "[email protected]"
    This is the situation for me (Yes, I am old and long suffering).
    This situation means sometimes you have to log in as the other user to get things to work, or to see things you have already purchased.  I assume this is due to the fact that I was an iwork/iweb/.mac/whateveapplecallsitthisweek/icloud user.
    Other then that, you might login in to the web interface from your mac and try to update your crdit card info from there. If it's all correct and the card is good it SHOULD go.
    Best of luck,
    Marty

  • I have a lot of apple purchases on my credit card statement.  They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?

    I have a lot of apple purchases on my credit card statement.  They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?

    Thanks. Sadly I always seem to have trouble following even the simplest and clearest directions.
    I went to iTunes>Store.  I swear 'view my account' doesn't exist, but i did see 'account'.  The drop down menu only listed options to do with orders.  No mention of purchases.
    I then rang the local apple store and an 'Applette' guided me through the apple website so I could report my problem.  Even then, we encountered a button that was invisible to me.  It only showed itself in the 'mouse-over' state as my cursor changed into the pointing hand.  Sheesh!!  Such is my luck.
    Anyway, the 'Applette' agreed that it was suspicious that I hadn't received an emailed invoice for any of the contentious purchases.  I may well have been hacked.  The problem has not been solved but it has been reported.
    Thanks again.

  • HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
    If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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