Why my docking station doesn't works with iphone 4

I HAVE 2 DOCKING STATIONS (JBL AND YAMAHA) none of them works, does any one know how to solve this problem.
Best regards

The merchant told me it is new. And when they opened the box and turn the ipad on, the ipad asked me to activate first.
Is the 'restore to factory setting' can make us must activate the ipad again??

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