Why my iChat AV only work with Mac not PC

I've been use iChat to communicated with my parents for couple year. (I have a PowerMac G5 with external iSight. They have a PC and runnning AIM 5.9 version.) Everything works fine until recently I purchased a 15" MBP. I always got "User did not respond" whenever I try to connect with PC from the MBP. So, I did a test on Mac to Mac with my sister in-law. It works fine with her. What is worng with the new MBP? Now I always have to go back to my G5 when I need to talk with my parents. It really bothers me that my new computer isn't working. I am going to sell my G5 soon. I need the MBP work with them. Does anyone knows what can I do to make it work with PC and Mac both? (I have a Comcast Cable at home and I don't know anything about the modem..., small apartment with Airport Express. Both computer are pretty close to the Airport.)

HI Laggard,
As Rj says it will be useful to know your set up.
However we are likely to send you to this site at some stage
http://portforward.com/routers.htm
We use it for reference only in the first instance.
After you have found your device you can click on it in the list.
This choose iChat from the next page.
It will then show a page that will tell you the default IP and user ID and Password you will need to access it in a web browser.
When you get this far it can be a question of loking at all the pages.
You will certainly need to look at any Port Forwarding (Virtual Server/Pin Holes) pages and tell us if there is any setting.
Also look to see if you have UPnP as this is easier to set up.
2:10 PM Thursday; May 18, 2006

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