Why my iphon's screen does not work it just stay white ?
my iphon is on, but the screen is white and nothing happens. Help thx
Try a pram reset:
Power off. power back on holding OPTION + COMMAND + P + R
continue to hold till you hear the start chime 2 times, then release, reboot.
If still no joy, you may more serioys issues and you may want to take it to a Genius bar (make an appointment)
They will disgnose it for free, then give you your options.
ATB
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my iphone4 screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!
It is not the app, it is Find My iPhone enabled with your iCloud account settings on the iPhone.
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IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!
It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes
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I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
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Hello megascones,
After reviewing your post, it sounds like the screen is not responding to touch in one app. I would recommend that you read this article, it may be able to help the issue.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Restart your device. If you can't restart, reset your device.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?
You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.
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i bought an iphone 4s for my girl friend as a gift and it is now in the philippines, when i try to play the music from non iphone player it does not work when i put it in the charging port of it, on my iphone 4s it works fine, no i am in cebu city and the phone that does not work will be here too, so who can i bring it to since the phone was bought in february while the phone is here in cebu city philippines, i will be coming home to the states the end of june so do i really need to bring the phone with me, thanks
kendal chowUm, okay... thanks for sharing.
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Hello hope you can help. I have a 24 inch Mid 2007 Intel iMac. It has been great until now. I recently did the Maverick update and now my login screen does not work. When I wake the computer up the screen appars with my picture icon. When I click on it nothing happens. If I click on it a second or third time the beach ball appears and nothing happens. I have to shut the unit down with the power button and when the unit powers back up everything works normally. Are there any suggestions out there? I have updated the software without resolution. Is this computer too old? Do I have to buy a new one?
Thank youYour iMac can support Mavericks according to the requirements > OS X Mavericks: System Requirements
Try a Safe Mode boot. That deletes some system caches that may help.
Startup your Mac in Safe Mode
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If your iPhone screen is broken or damaged so that it is not possible to enter anything, then you will not be able to unlock it if you have set a passcode and you will not be able to communicate with it in any way.
At this point you need to take it to an Apple store genius bar and have the technicians check it out and see what can be done. If you are in the US, some Apple stores here are now able to replace the screen on an iPhone 5-series device. Otherwise they do an out-of-warranty replacement for $269 if the failure is due to damage. -
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