Why my iphone doesnt connect to itunes store, why my iphone doesnt connect to itunes store
my iphone doesnt connect to the itunes store anymore - when i am trying to download apps / update apps as soon i enter my password the error message shows. i really do need help the apple customer care doesnt have any advices phonewise :-(
since you cant uninstall the store and reinstall it I would first suggest resetting your phone by holding the home button and sleep wake button for 15 seconds until you see the apple logo appear if that doesnt work I would suggest restoring your phone from backup if that doesnt work I would restore your phone as new and finally if that doesnt work I would take it to a apple store..
Similar Messages
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Why can I not connect to the itunes store on my iPhone?
Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.
Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario -
I need HELP .. PLEASE ....
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
I am suddenly unable to connect to the my ITUNES STORE and have checked thorugh all my settings but nothing stands out. I am able to enter my ITunes App but cannot purchase anything. Whenever I try, it will always say "Can not connect to ITUNES STORE" I do not understand why this is happening and how I can recconect. Please help me!!
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive (works the same with an SD card) into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Using The iPad Camera Connection Kit
http://support.apple.com/kb/HT4101
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
Cheers, Tom -
HT1364 why will my ipad2 connect to itunes but not my iphone 4s
why will my ipad2 connect to itunes but not my iphone 4s
why will my ipad2 connect to itunes but not my iphone 4s
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I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app? Anyone facing the same issue..
I have a 4S and upgraded to iOS 6 last week without any issues.
Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)? -
my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"
Hello there, Nau1988.
The following Knowledge Base article should help with troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
Additionally you might want to review the recommendations in this article as well:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Why can't I see the iTunes store on my iPhone 5c?
Why can't I see the iTunes store on my iPhone 5c?
Well then it is somewhere on one of your Home pages or in a Folder:
Do a spotlight search to see if it accidently got moved into a Folder: Swipe down in the center of the screen to bring up the Spotlight search and type in iTunes. If it is in a folder, the folder name will show up to the right.
If it is not in a folder, but shows up on the Spotlight search, then you need to look at each Home screen to see if you can find where it got moved to.
Finally, you can go to Settings>General>Reset>Reset Home Screen Layout, which will reorganize all of your icons so that the original Apple core apps are on the first Home screen as they were originally. Of course, if you have a lot of app icons that you have set up on specific Home screens you would have to move them all back to where you wanted them. But that should put the iTunes icon back on the first Home screen.
Cheers,
GB -
Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store
Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store as Cannot connect to Itunes Store
you are not alone! I get the same for weeks now and I got an itunes voucher for xmas!
enjoy ecuador you lucky liucky barsteward, I have been to honduras/belize/mexico/guatemala/peru/bolivia/chili but ecuador is meant to be BRILLIANT
so to recap obviously some glitch at apple!, sorry I couldn't help -
Why my itunes does not launch when i connect my iphone to my mac air?
why does my iTunes not open automatically when i connect my iphone to my Mac Air?
OK ... I'm going to answer my own question. I checked the box in iTunes PREFS "Prevent iPods, iPhones, and iPads from syncing automatically" then went back to the DEVICES screen, iPhone summary, then unplugged the iPhone, and then back to iTunes PREFS and re-checked that box, then quit iTunes. Then I plugged the iPhone back into the computer and Voila! iTunes opens and syncs! Why? Who knows?
This did NOT SOLVE the problem of wireless backup ... still not working ... whether iTunes is open or not. -
HT204406 cannot connect to iTunes store on my iphone
cannot connect to iTunes store on my iphone
Good day,
On the iMac, I had to add the answers to the three Security questions.
On the iphone 4, I can still get free downloads on the Apple Store but cannot update my existing applications as "not connected to iTunes".
I have resynchronised the phone via the mac.
I have cancelled the Store application on the iphone and relinked.
The iCloud on the iphone seems to be working perfectly as I get mail etx.
HELP !!
Kevin in France -
When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?
100% solved the problem; thanks for the help friendo!
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I cannot connect ot iTunes store on my iphone 3 please help
i cannot connect to iTunes store on my iphone 3 please help
Hello bgarrick99,
The article linked below details some useful troubleshooting steps that can help reestablish your iPhone's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I just want to know why I cant directly download music to music app in iphone specially for people outside US whose cant use itunes store ??!
I can do it in my mac why not iphone . This is a really huge mistake compare to android phonesHi Ferretbite
Thank you for answering me but i dont think you relize what Iam asking for
first itunes store need an American apple ID with an American credit to purchase DIRECTLY from iphone and this all people outside US dont have , so no one outside US and (major countries) can download music directly from thier Iphone
Second , if we assume I can download from itunes , itunes store dont have all the music you need for example Iam in middle east I listen to arabic music and itunes dont have most of the arabic music I listen to and this is a HUGE problem for all costumers in middle east and similiar countries .
Third, mac users can download music from the internet other than itunes store even if it illegal why that ?? and NOT all free websites are illegal like (nogomistars) for arabic music .
I just want to say that I love my iphone and I love apple. But you should give iphone users a free using for their phones like you do with mac users for the reason that i gave it you above .
Sorry for the long reply tc
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