Why my ipod can not be detected in wimdows 8.1

I received this message when I connect my ipod to my computer.....An ipod has been detected but it could not be identified. Please disconnect and reconnect the ipod. I have uninstalled itunes-reinstalled and tried other advice from apple website, but nothing works. Windows 8.1 64bit. What esle can I do to try to resolve this problem? I have the latest version of itunes. This problem just recently started.

THANK YOU, Kayliababy94!
I have been messing around with this ridiculous problem for HOURS, doing all the excruciating steps listed on the Apple "help" pages, and I didn't get anywhere until I uninstalled all the Apple files like you suggested.
Honestly, would it kill someone in the Apple tech support department to add your suggestion to the top of the troubleshooting list?  I'm mad I had to come to the "regular people" forums to get any assistance that actually helped!
Anyway, I "liked" your solution, and I hope it helps others as much as it helped me! 

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