Why my ipod touch 5th cant record audio anymore?

Hi, i have a problem with my ipod which it cant record any audio. I tried to use video recording and the voice memos but it cant pick up the voice. Any ideas what happened to it and how can i fix it? I tried to switch off and reset but still not working.

- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the top edge near the center.
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Other uses have reported a hardware problem
  Apple Retail Store - Genius Bar                                              

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