Why my itunes store stop working? and my iphone 5 dont have a radio?

why my itunes store stop working? and my iphone 5 dont have a radio?

Hello there, jbenjaminii.
The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • Why does iTunes Store stop working when I try to view a certain category?

    When I go to the iTunes store, I try to browse through the different apps. For example, I will click on "Entertainment" then on "Top Free Apps" then it will show a blank screen then my computer will say iTunes is not responding and shuts off. What can I do to fix this issue?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Itunes store wont work and now that i have an iphone 4s thats not cool... how do i fix my itunes?

    Any idea on how to fix my itunes? It just doesn't load the store page and that really *****...

    Is there a cloud icon next to the song? If so then the song is not on your phone. It is in iCloud storage. It cannot be deleted. If you don't want to see music not on your phone go to Settings/Music and turn off Show All Music.

  • Itunes launches fine however I cannot connect to the Itunes store.  It says that Itunes has stopped working and windows is looking for a solution.

    Everything seems fine until I try to access the ITunes store.  Then I get a message that ITunes has stopped working and that Windows is looking for a solution.  Then it tells me that no solution has been found and closes down Itunes.
    I can still sync music / podcasts to my ipod and iphone.  I am still getting podcast downloads automatically for the ones I have subscribed to.
    This is the first time this issue with not being able to access the Itune stores has happened to me.  I was just there 2 nights ago.

    Hello notime4,
    The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • TS3297 Every time I go to the itunes store, i get a message saying Itunes has stopped working and must close  Problem Event Name:     APPCRASH

    Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
    Under Details are : Problem Event Name:  APPCRASH

    Hello, Hal R. 
    Thank you for the question.  Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing. 
    iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

  • Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

    everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

    Hello mcgivnma,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out on me.  Any thoughts?

    Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?

    As requested -  I copied and pasted as below
    cheers
    Andy
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.3.1.55
    Application Timestamp: 4deec351
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.69.80.9
    Fault Module Timestamp: 4cf4536a
    Exception Code: c0000005
    Exception Offset: 0001ae24
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: ac89
    Additional Information 2: b588713172949356a1e70058af22876f
    Additional Information 3: 2b4e
    Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f

  • I can't entered in iTunes Store.not working and i dont know why

    I can't entered in iTunes Store.not working and i dont know why

    "Error 11222"
    Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
    From:
    http://support.apple.com/kb/TS3297

  • Just upgraded to 10.7 - cannot play movies or TV programs - iTunes freezes and Windows states iTunes has stopped working and kicks me out - play audio OK, store and synching to devices OK.

    Running Windows Vista Home Premium - Service Pack2
    iTunes has always worked beautifully - opened it yesterday and said upgrade was available so I did and upgrade seemed to be successful - no errors and program launches and all my music, TV programs, Movies, etc, were there. Audio works well.  Tonight I tried to play a movie and got the Windows iTunes has stopped working and searching for solution (which there is none) and closing the warning box closes iTunes.  iTunes used to launch a "separate" black window for my movies/TV - I seemed to get  a black background before everything freezes.  Not happy.  Thanks for any help - I tried to upgrade quicktime just to make sure it wasn't lagging behind the iTunes upgrade but that didn't help.

    Let's try the following user tip with that:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • TS1717 iTunes 11 and Windows 7 (32 bit). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed").

    iTunes 11.0.1.12 and Windows 7 (32 bit, latest version). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed"). I may be trying to search for an App. or book (or anything else), trying to access iTunes store, checking for updates to Apps., inputting my password, etc. etc. I have uninstalled iTunes several times, reinstalled several times, but the error persists. I tried the iTunes 10 suggested fix of running in safe mode, but iTunes again crashed when I was trying to create a new ID.
    Any real help would be gratefully received. Thank you.

    Still having this issue

  • After updates, iTunes store stops working

    Everytime iTunes has an update, my iTunes store stops working.  I have uninstalled and reinstalled 14 times.  This happened to me the last two time there was an iTunes update as well as this time with the 10.5 update.  I have noticed that when I unistall, Quicktime isn't there.  Could this have something to do with it?

    Myself as well, have been having this same problem, around 20 minutes into any movie I open up in my itunes library, the sound stops playing.   I have yet to find any fix for the problem, although I have a thought that it is probably something to do with the buffering.  My songs play just fine, all day long, but any movie only plays for 20 minutes and then the sound goes out.   Additionally, I had another issue that kept popping up an error message everytime I tried to open Itunes, this was finally fixed via copy paste a corruptted (spelling) .dll file.  The only "workaround" for this issue, that I have found, is to open the movie in QuickTime, even though I am not really excited about the QuickTime player.  If anyone finds a better solution, please drop a line. thank you in advance.

  • While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

    While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ITunes has stopped working and has to close message on Win 7

    When I plug my phone into the computer iTunes starts to open and then I get an error message that states iTunes has stopped working and has to close.  This seems to only happen while at work and not at home

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
    tt2

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