Why my Macbook Pro doesn't play cd or import music to iTunes?

I have a Macbook pro 15"( Mid 2009) that I used to be able to insert a Music cd or DVD and it used to play it. Now it won't play a music cd or dvd and I'm not even able to import a music cd to Itunes when I used to be able to do it before. My preference are set up right, so that is not the problem. I don't know if this issue started when I updated the software from the iOS Leopard, which was the software that this computer came with, and bought the new OS X Mountain Lion on August of 2012.

I doubt that your problem has anything to do with the OS X upgrade...
...you may want to buy a commercial CD/DVD 'cleaner' kit and see if cleaning the lens will solve your problem. If not, your SuperDrive is probably dying. You can get Apple to replace it (expensive) or order one through OWC and install it yourself.
Clinton

Similar Messages

Does anyone know why my macbook pro doesn't use sound output anymore?

Hi, I have a Macbook Pro w/ Mountain Lion (10.8.2) and I don't know why or how, but the sound just stopped working. I can use headphones or my bluetooth speaker, but the speaker coming out of the keyboard doesn't sound anymore. Anyone else have the same problem or know the solution? Any advice is good. Thank you.

Hopefully one of these steps should solve the problem.
System Preference > Sound > Output > Internal Speakers
Make sure Mute is not enabled.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

Why mi Macbook Pro doesn't want to recognize my WD Passport after the OS X Mavericks update

Hello, when I bought my macbook pro in 2009, everything was good, now when I did the upgrade to get Mavericks, my WD Passport is not recognize, what can I do?

WD has worked very hard to make their drives incompatible with Mavericks:
The drives come with software on the drive which is incompatible.
The drives come with incompatible software (the humorously named WD SmartWare) which they want you to install on your mac, to run the drive with the incompatible software already on it.
In addition to being incompatible, this software is unnecessary in the first place.
WD didn't stop there: in some cases WD drives have firmware in the hard drive enclosure which is also incompatible with Mavericks.
I'd try:
hopefully you have the data on the drive backed up somewhere else.
reformat (erase) the drive with disk utility if you can.
uninstall the WD software on your Mac
research the drive to see if it is one of the ones with the incompatible firmware. If it is:
If you trust WD (I wouldn't), see if they have a firmware update.
Otherwise, remove the drive from the enclosure and put it in another (non-WD) enclosure.
Or if you can return it for a refund, do that.

My MacBook Pro doesn't start; in safe mode shift CMD V the message "disk0s2: media is not present" is written on the screen repeatedly but the MacBook doesn't start. Do you have any ideas of why this should be or what I should do to resolve this?

My MacBook Pro doesn't start; in safe mode <shift CMD V> the message "disk0s2: media is not present" is written on the screen repeatedly but the MacBook doesn't start. Do you have any ideas of why this should be or what I should do to resolve this? Thanks Eamonn

Thanks for these suggestions: I have tried safe mode re-starts (both "verbose" and simple "shift" + power) to no avail. I get the error message "disk0s2: media is not present". Following this I inserted the installation disc and from there ran disc utility. The "Verify Disk" indicated an error " invalid sibling link" which it could not repair.
I also tried to completely re-format/erase the disk, but again got an error message "disk object invalid or unable to serialize".
Any ideas of what could be causing this or the best solution? I fear I am fast running out of options.

I have a Lacie hard drive which my Macbook pro doesn't recognise any ideas why and can I solve this problem?

I have a Lacie external hard drive which my Macbook Pro doesn't recognise is there a soloution to this as I have work files that I need to access? Thanks

Hi..
Open the Finder. From the Finder menu bar top of your screen click Finder > Preferences > General
Make sure: External disks is selecteed.

MacBook Pro doesn't want to start up anymore.

My MacBook Pro doesn't want to start up anymore.
When I turn it on, it turns on, followed by a white/light grey screen with apple logo. After a while a loading wheel appears beneath the logo and a loading bar beneath it. The loading bar loads to about 1/5 and then disappears, leaving the computer stuck on the the white screen with the apple logo and the loading wheel.
I tried to reset the PRAM, but it didn't help, it only got the startup sound to play when I turn the MacBook on.
What can I do about this? Hopefully I don't need to lose my files.
Thanks in advance,
Emil

lonelyplanet wrote:
Seems like I have to use my Time Machine backup drive to reinstall the OS.
No you don't.
OS X can be reinstalled all by itself leaving the programs and files alone, provided the drive is working correctly.
I'm not quite sure how to recover the files from Macintosh HD that I don't want to be deleted during this process.
The TM drive is almost useless because you can't boot from it to recover your latest files with.
That's why I gave the link for the undelete boot drive, you create and boot from that, access your internal drive and grab files, then you can restore from TM or other things, like the repair list of fixes I gave you.
Could you help me a little on how to backup files manually most easily?
The problem is your machine isn't booting to grab the files.
So you need to create a external boot drive, then you can access the internal boot drive directly and grab files out of your Music, Pictures, Movies, Documents folders (etc) to the external boot drive.
Most commonly used backup methods
Or is there a way to do this without deleting all of the files in my user folders on Macintosh HD?
Yes, you can choose to create a
Create a data recovery, undelete boot drive
and recover your filesnow , or you can chose to try fixing the machine without recovering your files, but your taking your chances as we don't know how seriously wrong it is yet.
If your willing to take a risk then proceed through this list, Step 1 - 8 etc., until the machine boots up.
Step by Step to fix your Mac
If the machine doesn't boot up then you need to create the external boot drive to get the files before proceeding with further steps.
If this is too much for you, then call a local PC/Mac data recovery/repair service and they will handle it for a large fee.

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

Macbook pro doesn't recognize camera on image capture

My MacBook Pro doesn't recognize the built-in camera for a lot of my applications, including Image Capture. It doesn't show up anywhere in my system preferences. Any idea why this is so?

(1) Mac's built-in camera does not work with Image Capture.
Image Capture works with external devices like scanners, some iOS devices, some cameras and RAM cards, etc. Click this link for more info about Image capture and some of the apps that can work with your inbuilt camera.
Click here for info about how to use Image Capture to transfer images from a connected external camera.
For more info about Image Capture functions, see Image Capture > Help on your Mac or the Apple pages in this link.
(2) To test for application-specific problems mentioned in the "How to Troubleshoot iSight " article, use apps like Photo Booth, QuickTime Player, iChat, FaceTime, or others intended to work with your Mac's inbuilt camera.
(3) To test for user-specific problems mentioned in http://support.apple.com/kb/HT2090 the "How to Troubleshoot iSight " article, you must have more than one user account. Do NOT use the "Guest" account. Click this link if you need help creating new accounts for testing.
Message was edited by: EZ Jim

Why will macbook pro not go to sleep with Lion OS?

Why will macbook pro not go to sleep with Lion OS?

Test after each of the following steps that you haven’t already tried:
Step 1
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 2
 ▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 3
 ▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

My MacBook Pro doesn't accept CDs or DVDs anymore, but it did when I bought it 2 years ago. How can I get it to read disks again?

My MacBook Pro doesn't accept CDs or DVDs anymore, but it did when I bought it 2 years ago. How can I get it to read disks again?
My quess is that the new software just doesn't allow the disk drive to work. I would love an explanation why this doesn't work and some help getting it to work. It's really frustrating because I get a bunch of CDs from work and never get to listen to them on my MacBook.

Make sure the discs are free of finger prints. The optical drive cannot read a disc with smudges and dust.
Check Finder > Preferences > General
Make sure: CDs, DVDs, and iPods, is selected.

HT5172 My new Macbook Pro doesn't recognize my card reader (with a CF card inserted).

My new Macbook Pro doesn't recognize my USB card reader with a CF card inserted. It works fine on my old Macbook Pro.
Do I need a new card reader? USB 3 perhaps?
I would appreciate any input that you may have. Thank you.

Hi, closereaching. Instead of spending 12 hours reinstalling your operating system and getting everything back up to date again, which probably won't accomplish anything, why not buy a $10 USB card reader for your Casio's SD card? Or (more expensive, but a much more elegant solution), an ExpressCard SD card reader that can stay in your computer all the time?

My macbook pro doesn't wake up after sleep

my macbook pro doesn't wake up after sleep

I'm having the same issue. I've had my logic board replaced twice now, which I did last week and then Monday I had to take it to a Genius Bar again because my hard drive cable was malfunctioning. I don't know why it's happening but I'm really starting to get frustrated with my machine. I bought my MacBook Pro brand new last year in September and ever since I've dropped it in November, it's been really glitchy. After I dropped it, I had to replace my Logic board, graphics card, and hard drive and they covered it.

How come my macbook Pro doesn't automatically connect to my wifi when it is saved under known networks?

How come my macbook Pro doesn't automatically connect to my wifi when it is saved under known networks and i have the box checked under network settings?

Random35,
does your wi-fi router filter access by MAC address? If it does, then have you added your MacBook Pro’s MAC address to your router’s whitelist of acceptable MAC addresses?

Why is macbook pro running very slow?

Hi! Could someone tell me why my macbook pro is so slow recently? During exams its really distrubing to having forced pauses.
Thanks for your support! I ve just done the EtreCheck:
Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 11:6:7
Disk Information:
          Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) /: 249,2 GB (79,18 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [loaded] com.adobe.fpsaud.plist 3rd-Party support link
          [loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
          [loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [loaded] com.google.keystone.agent.plist 3rd-Party support link
          [loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          Dropbox
          AdobeResourceSynchronizer
Internet Plug-ins:
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
          FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
          CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
          Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          CameraWindow:          Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
                    /Applications/Canon Utilities/CameraWindow/CameraWindow.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Time Machine not configured!
Top Processes by CPU:
               6%          WindowServer
               4%          mds
               2%          EtreCheck
               1%          Google Chrome
               1%          hidd
Top Processes by Memory:
          147 MB          Google Chrome
          123 MB          softwareupdated
          119 MB          com.apple.IconServicesAgent
          111 MB          mds_stores
          94 MB          Spotify
Virtual Memory Information:
          144 MB          Free RAM
          1.69 GB          Active RAM
          1.44 GB          Inactive RAM
          487 MB          Wired RAM
          1.42 GB          Page-ins
          276 KB          Page-outs

@dominic: I did the safe mode start and after the desktop appeard I did nothing and just shut down and start normally again. Is it that? I was thinking that some window should have popped out of nowwhere and give me some diagnose... and tell me what to do... ?
Then after a normal start I did the disk utility thing, I could only verify and not repair since it seems to be ok? :
Then I tried the SMC reset according to the link you sent me, not sure if I did it right cause step 4 and 5 under
Portable computers that have a battery you should not remove on your own
were somehow the same, after I released everything I didnt have to press power button separately (step5), the mac started already (after step4)
@Lex: I'm really wondering about those two old applications
1) I didn't find anything useful about camerawindow or canon tools, except that it helps connecting my canon powershot G15 camera with a smartphone... don't even says if it works with my camera model nor if it works with mavericks...
2) ...Silverlight/OutOfBrowser/SLLauncher.app: Is it needed for what? After looking up it just said useful for webbrowsers, maybe better video quality etc. isn't that something good? if I delete it from my library will there e noteable differences when I use the internet?
besides that i deleted and update like u suggested and did a check again:
Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:31
Disk Information:
          Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
                    EFI (disk0s1) <not mounted>: 209,7 MB
                    Macintosh HD (disk0s2) /: 249,2 GB (76,16 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [loaded] com.adobe.fpsaud.plist 3rd-Party support link
          [loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
          [loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [loaded] com.google.keystone.agent.plist 3rd-Party support link
          [loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          Dropbox
Internet Plug-ins:
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          CameraWindow:          Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
                    /Applications/Canon Utilities/CameraWindow/CameraWindow.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
          Skip System Files: NO
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 232.09 GB Disk used: 161.16 GB
          Destinations:
                    Time Machine Backups [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 12
                    Oldest backup: 2013-12-17 21:37:11 +0000
                    Last backup: 2014-01-05 11:12:56 +0000
                    Size of backup disk: Excellent
                              Backup size 931.19 GB > (Disk size 232.09 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              22%          WindowServer
              13%          Google Chrome
               3%          hidd
               2%          mds_stores
               1%          EtreCheck
Top Processes by Memory:
          238 MB          Finder
          150 MB          mds_stores
          131 MB          Microsoft PowerPoint
          127 MB          Mail
          106 MB          Microsoft Word
Virtual Memory Information:
          70 MB          Free RAM
          1.61 GB          Active RAM
          1.58 GB          Inactive RAM
          444 MB          Wired RAM
          508 MB          Page-ins
          996 KB          Page-outs
@hands: thanks for note

My Macbook Pro will not play a Disney DVD (Howl's Moving Castle). It says supported disc not available but it plays on my cousin's Macbook Pro.

Basically my macbook pro will not play this one DVD. It is a dvd that is fresh out of the package that I order from amazon and it is the second dvd that I have tried. Amazon sent me a new dvd when there were problems but both are not working but my laptop will play all other dvds, including the bonus dvd that came with the dvd i am trying to watch. I tried playing the dvd in my cousin's macbook pro and it worked. I already repaired discs permissions and restarted my computer but i cannot get this dvd to play for the life of me. When I put it in the disc drive the laptop buzzes for a few seconds then spits it out. When I open dvd player before hand and hit play it gives the message "supported disc is not available"

The laptop is about 2 years old, and I watch a lot of movies on it. I would think I had set the region but I could be wrong. I'm in North America wouldn't that be the preset? Also, how would you go about changing or double checking that. Also if a movie was from a collaboration of disney and studio ghibli (japanese studio) would that mean I have to change the region just for that one movie? It would be weird if it were that way because I have another movie by disney and studio ghibli, and it plays, for that matter so does the bonus feature disc that came with this movie....

Why my Macbook Pro doesn't play cd or import music to iTunes?

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