Why my MacBook screen showing white color and a folder with question mark?

My MacBook screen blank in white color and with a folder showing. How to settle and ensure open properly?

To reinstall:
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities or File menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. When finished quit DU and return to the installer. Complete the OS X installation.

Similar Messages

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    Unfortunately, the clicking sound may be the "click of death." That is, the hard drive may be failing. Open up Disk Utility, which is located in Applications -> Utilities. Click on the hard drive on the left side. On the bottom of the screen you should see S.M.A.R.T. Status. Does that say verified or failing? Back up your data ASAP regardless.
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  • My MacBook pro stop working and it shows folder with question mark after this update,  it's not my fault,  Apple should solve the problem with out ask me to make payment

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    Try starting your computer holding down the option key as soon as you hear the startup sound, and continue holding it. Hopefully, you will see the icon for your startup disk come up on your screen within a minute. Click on that icon and press return. If your machine starts up normally from there, go to System Preferences > Startup Disk and reselect your startup volume

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    Powered up Mac book and screen showing file folder with question mark flashing? 

    A flashing question mark appears when you start your Mac
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    Clean Install of Snow Leopard
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
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         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
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    Download and install Mac OS X 10.6.8 Update Combo v1.1. From here you can upgrade to Yosemite by re-downloading it from the Purchases page in the App Store.

  • Help! White screen with gray folder with question mark

    Help, my macbook always shows this white screen with gray folder with question mark after turning it on.

    That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
    With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
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  • MacBook Pro flashes file folder with question mark and startup manager will not run

    My son's MacBook Pro won't boot (gets the flashing file folder with question mark).  When I try to open startup manager (holding "option" key during boot does not do it).  Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store.  Any further suggestions?

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
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  • When booting up get flashing apple folder with question mark and no sign, why?

    When booting up get flashing apple folder with question mark and no sign, why?  Computer will not open up.  I have tried resetting the Pram.  I can access the hard drive from another computer holding down the t key when starting up the Macbook Pro.  What to do next?

    The cable connecting the HDD to the logic board may be faulty.  If the internal HDD can boot the MBP when in an external enclosure, that will confirm this issue.  If not, the HDD may need to be replaced.
    Ciao.

  • Folder with question mark keeps showing on boot screen

    folder with question mark keeps showing on boot screen

    Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
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  • I installed the window 7 os in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume the mac os x?

    i installed the window 7 ultimate OS in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume mac mac os x?

    Assuming that you tried to install Win 7 in bootcamp.
    Power on the machine and press and hold the "option" key when you hear the bong sound.
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    Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD.

  • Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?

    Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?

    Provide the computer's firmware password. If you don't know what it is, contact the person you got the computer from or Apple.
    (91589)

  • Switched on my imac 24inch intel based and all I get on screen is a folder with question mark flashing,I had backup on external hard drive but when I try to reinstall it can not find my mac hard drive

    Hi when I started my intel based imac this morning all I am getting is a folder with question mark in the middle flashing,I have external hard drive with backup,but when run disc utilities it does not show my mac hard drive.hope someone can help.(it's running mountain lion, well it was)

    Try starting up your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
    The question mark folder indicates your Mac cannot find a system folder to boot from.
    A flashing question mark appears when you start your Mac

  • Folder with Question Mark, to Apple Icon, to Kernel Screen at Startup.

    At startup Folder with Question Mark, Followed all steps to resolve it to no avail, I try to re-install Snow Leopard and Apple Icon with Grey screen appears, then Kernel screen.
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    Hey, thanks for the quick reply Mende.
    I tried that, it goes to the apple icon, however after about 10 seconds of the apple it goes straight to the Kernel screen.  It doesn't give me the options of opening anything. Infact it doesn't even have a mouse curser.
    If I hold "option" it gives me the option of choosing only the "Leopard DVD" but that's it and then it goes to the Kernel Screen
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  • Mac Shows Folder With Question Mark On Startup?

    Hey Guys!
    I currently own a Macbook Air First Genereation (2008) running on Lion 10.7.5 (upgraded from Snow Leopard)
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    A youtube tutorial or online step by step tutorial would be great!

    My tutorial is simple: pack up the MBA and charger and head for the nearest Apple store or Apple reseller. The error you see can mean three things: (1) your drive's system files are damaged, (2) your drive's directory or partition are damaged, or (3) your drive is dead. The fact that you can't boot into the recovery mode pretty much eliminates #1. It is possible that your drive's partition table was damaged but were that the case I'd expect that Internet recovery would work. So I strongly suspect #3.

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