Why my Pages dosen't open any document?
It woks fine in the template chooser screen, but when i try to open any files or try to create a new one it freezes. I don't know what to do. ):
Well, it was up to date. But when i tried to reinstall it still didnt work. but when i tried to recover it from Time Machine it worked and i dont know why. Anyway, thanks.
Similar Messages
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Pages crashes when opening any document on iPad 3 Latest version. I tried everything I could find on the net and finally deleted Pages from my device and reinstalled it. Still when I try to create a new document or open a document it just crashes out.
Try this:
Make sure IOS is updated to latest version
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings -
Ipad pages won't open any documents, it lets me create one but won't open it
Basically the title says it all
Ipad pages won't open any documents, it lets me create one but won't open it
I have updated it last night, but the same problem was happening yesterday afternoon
iPad 2 - I bought it March 2012Check the following settings:
1. Settings>Pages>Use iCloud>On
2. Settings>iCloud>Documents and Data>On -
Pages won't open any documents?
I have 5 users. 2 Admin (Parents), 3 (Kids).
Pages has stopped working on my (Admin) login, but works fine on the other 4.
How can I fix this? ThanksSuportID,
Based on what we know, your Pages issue is unique to your admin account on a five-user machine. Attempts to open new blank documents, other templates, or existing documents fail with Pages hung. We have cleaned local and system caches, rebuilt the font database, removed Pages preference(s), and found that Pages acts no differently in Safe Boot Mode as it does under normal boot.
When OS X installs new user accounts, it also sets Access Control Lists on home directories, and the folders within that have an icon on them such as Library, Music, Documents, etc. If these ACL get changed or corrupted, your account access may not work correctly. This can happen when restoring home directories from a backup that may have corrupted these ACL. There is a simple process to reset them to original state.
Reboot into recovery mode holding either of following keys
command+R
option key
Choose Recovery partition
From Utilities menu, run the terminal app
type the followingresetpassword
A panel appears
You will not be resetting any passwords
At the bottom is the option to reset ACL - choose this onlyResets ACL as originally established during account setup
Quit recovery and boot normally
Try Pages again - new or existing files in your home directory
If Pages is still ornery after the above steps, press shift+command+U (opens /Applications/Utilities) and select the Console application. In its left panel under FILES, select system.log. In the bottom panel, lower right, select Now. And in the search window where it says String Matching, type in Pages, using leading capital. Now launch Pages again and attempt to access a local file. See what messages appear regarding this Pages session. -
Pages can't open a document, what to do?
Hi,
Since a couple of days Pages won't open any document for me. This includes documents I open immediatly from an e-mail, documents that I open via Pages or documents that I open via Documents. I get the message Pages has stopped immediatly then, including a large error screen. I'm also unable to open a template or a blank page. The message I get is for example 'The document 'Blank Canvas.template' can not be opened'.
Is there anyone who can help me fixing this problem? I found out Pages does work in a guest account, but I have all the documents that I need on my own account.
Thanks a lot!Tim
Click on your desktop so FINDER appears in the upper left corner.
While clicking the GO menu tab, hold down the OPTION KEY, and LIBRARY will suddenly appear in the menu selection.
While holding the OPTION KEY still, click LIBRARY.
From the folders in the library, open the PREFERENCES folder. (make sure you VIEW as List, so it is easier to find, since the list will give in alphabetical order)
Scroll down to
com.apple.iWork.Pages.LSSharedFileList
com.apple.iWork.Pages.plist
Tim, I tried draging the preference files to the trash, but did not work for me. Hopefully it works for you. I even had a very nice Senior Advisor from Apple try to help me last night and we still got no where. Even he could not open the Pages 09 document file on his own computer, as I had emailed him a copy.
Just alittle note of what happened to me (21.5" mid-2011 iMac, 2.5 GHZ Intel Core i5, 16GB ram, OS 10.7.5 :
Jan 25, 2013 downloaded Pages 09 (v4.3) from App store to my computer.
By Jan 29, 2013 I had typed a 58 page document using the research template within Pages (5 sections: Cover Page, Table of Contents, Chapter Page, Text Page, Bibliography).
On Jan 29, 2013 from 4:30 pm - 5:30 pm while typing research paper I had no problems "saving a version", at 5:36pm I selected the Bioblography from the section pull down menu and then "saved a version" of the document and planned to 'fill in the Bibliography' after eating dinner.
I came back from dinner and Pages 09, gives me an Error box..... that the document cound't be opened.
I can View the document in Preview, unlike others that said they had the same problem, but could not view their documents in Preview.
But I noticed last night while discussing the matter with the Apple Advisor, that the last page (page 58) is actually blank, rather than having the standard "Bibliography title" at the top, like the template selection has on Pages 09. So something happened within the software when I made a selection from the "sections" pull down menu.
Also, the only other program I had running at the time was iTunes (v10.6.3).
The Apple Advisor even remotely accessed my computer last night but found nothing remarkable and took a copy of the document and hopefully Apple will have an answer and possible something to prevent it from happening to anyone else. -
I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help
Without the iPad connected, open up iTunes on your computer. Go to iTunes/Preferences/Devices and delete the backups that you're absolutely certain do not have the documents. Refer to figure below.
iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "NO" to creating a backup. (You don't want to create a new backup that does not have the docs.) You will then be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad. This time, say "yes."
Repeat all of the above as required until you get the docs. -
Pages is "not responding" when I try to open any document on a Lion Operating System, Macbook Pro. What can I do?
Ah then that is the issue.
1. Is Pages registered? It turns into a demo version after 3months otherwise.
2. This makes it interesting as to what happens if it has, because a demo version can't/won't save and I'm curious if this causes a bug in the ever so wonderfully thought through process of versioning in Lion
3. There may actually be a problem with one of the documents which again causes a bug in the ever so wonderfully thought through process of versioning in Lion
4. You are entitled to AppleCare telephone support to try ands resolve this in detail which is difficult to do without seeing what is actually going on because there are multiple files involoved
5. Which raises the issue of does it freeze consistently on hitting a certain document? In which case moving or archiving that document may get Pages to actually launch
Peter -
After updating pages it doesnt open some documents why?
I need to know why after updating pages it doesnt open some documents, i cant delete them, I cant do anything with them
Try a reset ie hold the power and home buttons simultaneously until the Apple logo appears.
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Pages will not open any of my word documents. The I works documentation states that it will open them. I have tries using the open under the file menu and I have tried dragginh the file to the pages 09 icon. Either way I get the following Message "The document “*****.docx” couldn’t be opened.What do I need to do to open them?
hello, the most likely cause is a firewall/security program preventing firefox from accessing the internet. see [[Firewalls]] for information on how to configure them correctly.
also make sure that firefox is set to directly connect to the internet in firefox > options > advanced > network > connection - settings... in there "no proxy" should be selected for normal use cases.
[[Firefox cannot load websites but other programs can]] -
Suddenly Preview will not open any documents
All of the sudden, Preview will not open any documents on my MacBook Pro OSX 10.8. I can get the program itself to open, but when I try a PDF, I get an error.
The only thing I did today was add a second monitor to my setup using the Diamond USB Display Adaptor Pro BVU195. I don't recall if the issue started immediately thereafter or not. I tried unplugging the device but it didn't fix anything.
I ran the disk utility and repaired any disk permissions that it identified.
Here's the error:
Process: Preview [416]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 6.0.1 (765.4)
Build Info: Preview-765004000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [128]
User ID: 501
Date/Time: 2013-01-04 15:45:36.363 -0500
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10
Interval Since Last Report: 1776 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 75 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: D0A86D25-A50D-36C2-26B9-802EE9BAB9C0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000106149000-000000010635a000 [ 2116K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libGPUSupport.dylib 0x0000000108b0746d gldPopulateRendererInfo + 7
1 GLEngine 0x000000010b320bfc gliQueryRendererInfo + 184
2 com.apple.opengl 0x00007fff9303e52a 0x7fff9303c000 + 9514
3 com.apple.opengl 0x00007fff93046bf1 CGLQueryRendererInfo + 501
4 com.apple.imageKit 0x00007fff91288e0e IKIsGLAccelerated + 53
5 com.apple.imageKit 0x00007fff9127dbe4 -[IKImageBrowserView(RenderingContext) initRenderingContext] + 283
6 com.apple.imageKit 0x00007fff91240d75 -[IKImageBrowserView _ikCommonInit] + 50
7 com.apple.imageKit 0x00007fff912420d8 -[IKImageBrowserView initWithCoder:] + 160
8 com.apple.AppKit 0x00007fff8d7bebfc -[NSClassSwapper initWithCoder:] + 546
9 com.apple.Foundation 0x00007fff8e3c7a09 _decodeObjectBinary + 2741
10 com.apple.Foundation 0x00007fff8e3c6db4 _decodeObject + 226
11 com.apple.AppKit 0x00007fff8d63a9f4 -[NSNibConnector initWithCoder:] + 401
12 com.apple.AppKit 0x00007fff8d63a858 -[NSNibOutletConnector initWithCoder:] + 344
13 com.apple.Foundation 0x00007fff8e3c7a09 _decodeObjectBinary + 2741
14 com.apple.Foundation 0x00007fff8e3c87e6 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1189
15 com.apple.Foundation 0x00007fff8e3c8d58 -[NSArray(NSArray) initWithCoder:] + 538
16 com.apple.Foundation 0x00007fff8e3c7a09 _decodeObjectBinary + 2741
17 com.apple.Foundation 0x00007fff8e3c6db4 _decodeObject + 226
18 com.apple.AppKit 0x00007fff8d639aca -[NSIBObjectData initWithCoder:] + 2025
19 com.apple.Foundation 0x00007fff8e3c7a09 _decodeObjectBinary + 2741
20 com.apple.Foundation 0x00007fff8e3c6db4 _decodeObject + 226
21 com.apple.AppKit 0x00007fff8d6391a3 loadNib + 227
22 com.apple.AppKit 0x00007fff8d638729 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
23 com.apple.AppKit 0x00007fff8d78b68c +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
24 com.apple.AppKit 0x00007fff8d7be6bb -[NSWindowController loadWindow] + 199
25 com.apple.AppKit 0x00007fff8d7be395 -[NSWindowController window] + 77
26 com.apple.Preview 0x00000001061513bb 0x106149000 + 33723
27 com.apple.AppKit 0x00007fff8d7fec59 -[NSWindowController showWindow:] + 53
28 com.apple.Preview 0x0000000106255cb8 0x106149000 + 1100984
29 com.apple.Foundation 0x00007fff8e405220 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 212
30 com.apple.Foundation 0x00007fff8e4050c8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 131
31 com.apple.Preview 0x0000000106152189 0x106149000 + 37257
32 com.apple.Preview 0x00000001061514f1 0x106149000 + 34033
33 com.apple.Preview 0x0000000106236c55 0x106149000 + 973909
34 libdispatch.dylib 0x00007fff8fa53f01 _dispatch_call_block_and_release + 15
35 libdispatch.dylib 0x00007fff8fa500b6 _dispatch_client_callout + 8
36 libdispatch.dylib 0x00007fff8fa550c8 _dispatch_main_queue_callback_4CF + 275
37 com.apple.CoreFoundation 0x00007fff8a7d30fe __CFRunLoopRun + 1614
38 com.apple.CoreFoundation 0x00007fff8a7d26b2 CFRunLoopRunSpecific + 290
39 com.apple.HIToolbox 0x00007fff9597c0a4 RunCurrentEventLoopInMode + 209
40 com.apple.HIToolbox 0x00007fff9597be42 ReceiveNextEventCommon + 356
41 com.apple.HIToolbox 0x00007fff9597bcd3 BlockUntilNextEventMatchingListInMode + 62
42 com.apple.AppKit 0x00007fff8d699613 _DPSNextEvent + 685
43 com.apple.AppKit 0x00007fff8d698ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
44 com.apple.AppKit 0x00007fff8d690283 -[NSApplication run] + 517
45 com.apple.AppKit 0x00007fff8d634cb6 NSApplicationMain + 869
46 libdyld.dylib 0x00007fff8a4cc7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8edbcd16 kevent + 10
1 libdispatch.dylib 0x00007fff8fa52dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8fa529ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8edbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ece7eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8ece7cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ecd2171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8edbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ece7eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8ece7cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ecd2171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8edbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ece7eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8ece7cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ecd2171 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8edbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ece7eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8ece7cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ecd2171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007ff0dbe00010 rcx: 0x0000000000000001 rdx: 0x0000000000080000
rdi: 0x0000000000000000 rsi: 0x00007ff0df000620 rbp: 0x00007fff59ab3970 rsp: 0x00007fff59ab3970
r8: 0x0000000000000010 r9: 0x0000000000000013 r10: 0x00007fff96dc9802 r11: 0x0000000000000010
r12: 0x0000000000000000 r13: 0x00007ff0df000620 r14: 0x00007ff0df000620 r15: 0x0000000000000000
rip: 0x0000000108b0746d rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 2
Binary Images:
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0x106400000 - 0x106436fff com.apple.MediaUI (1.1 - 22) <49961E63-DCC6-3092-8009-F856B902DA85> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x106468000 - 0x106871ff7 com.apple.SceneKit (3.2 - 155.4) <6D1742E5-64AD-3002-B1E0-6FDE82F8AA60> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x108b02000 - 0x108b10ff7 libGPUSupport.dylib (8.6.1) <C8A361A5-8A82-375D-B50E-E520662F76B1> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x108b17000 - 0x108b44fff GLRendererFloat (8.6.1) <B598274C-3C23-3EBB-A7C5-13C131FAC651> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x10ac94000 - 0x10ac9dfe7 libcldcpuengine.dylib (2.1.19) <50800DA2-7233-32E5-9553-A02171B68399> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10aca3000 - 0x10aca6ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10acbe000 - 0x10acbeff3 +cl_kernels (???) <5C7FAAD6-6986-494F-8D13-C77D46C18D4D> cl_kernels
0x10ae4b000 - 0x10aee6ff7 unorm8_bgra.dylib (2.1.19) <904EA51D-225A-38AF-B66C-84493C55C065> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10af72000 - 0x10b0b4fff libGLProgrammability.dylib (8.6.1) <FC866EA6-6263-3F51-BF7C-EA1A9A4162B4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10b312000 - 0x10b4c9fff GLEngine (8.6.1) <94C4C4C0-E96C-30B2-8CD7-DE8D82CA74F1> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10b500000 - 0x10b97dfff com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.6.22 - 8.0.6) <6486BC95-ADD7-3E85-A8B3-97404CDF9F32> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff65d49000 - 0x7fff65d7d93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff898f9000 - 0x7fff89bc9fff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x7fff8a404000 - 0x7fff8a41bfff com.apple.GenerationalStorage (1.1 - 132.2) <3F5C87BD-D866-3732-8CB9-D23ED9784D6E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
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0x7fff8a79e000 - 0x7fff8a987fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x7fff8ab1c000 - 0x7fff8ab84fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0x7fff8af81000 - 0x7fff8afbefe7 libGLImage.dylib (8.6.1) <7F31DD61-3110-3541-A9BB-035CD1262E50> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x7fff914ca000 - 0x7fff914ddff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x7fff9152e000 - 0x7fff915bbff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff915bc000 - 0x7fff915bdff7 libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
0x7fff915be000 - 0x7fff9161bfff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff91655000 - 0x7fff91712ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff91713000 - 0x7fff917b0ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff917b1000 - 0x7fff9180afff com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <2CC27836-1E1E-3633-B15C-A3BA1734D092> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff918ff000 - 0x7fff91c16ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <DF7CABCA-F2CB-345B-8EFF-F0F4E937B7FF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff91c68000 - 0x7fff91c68fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff91c69000 - 0x7fff91d59ff7 com.apple.DiskImagesFramework (10.8 - 344) <3A30B9B5-5099-35E2-9DCD-C96764FA2D26> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
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0x7fff92831000 - 0x7fff928b3fff com.apple.Heimdal (3.0 - 2.0) <660A6C64-4912-32C8-A332-B64164032A2D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff92b91000 - 0x7fff92fcdfff com.apple.VideoToolbox (1.0 - 926.62) <7D749558-08B6-3F86-A20E-05ECDACE6F17> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff92fce000 - 0x7fff9303bfff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff9303c000 - 0x7fff9304bff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff9307a000 - 0x7fff93085fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff9357c000 - 0x7fff93590fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff9361e000 - 0x7fff93662fff libcups.2.dylib (327) <9B3F3321-D2BC-3195-BF20-4008FC52A390> /usr/lib/libcups.2.dylib
0x7fff93663000 - 0x7fff936aeff7 com.apple.CoreMedia (1.0 - 926.62) <CFBD094F-DA9C-3498-9D50-BC754B56F00A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff9370c000 - 0x7fff93720fff libGL.dylib (8.6.1) <2E00615F-97F5-34EB-BE07-75A24F3C18D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9372f000 - 0x7fff9375bfff com.apple.framework.Apple80211 (8.3 - 830.18) <F2CABF84-E0B1-3F8D-9EC5-526121A007F3> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff937ba000 - 0x7fff937c8fff libcommonCrypto.dylib (60027) <DA98AE56-BC3F-3AD0-9660-8CC79E4AECE6> /usr/lib/system/libcommonCrypto.dylib
0x7fff937fe000 - 0x7fff938fbfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff938fc000 - 0x7fff93903fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff93910000 - 0x7fff93aabfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff93aac000 - 0x7fff93ab0ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff93ab1000 - 0x7fff93abefff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff93abf000 - 0x7fff93ae4ff7 libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
0x7fff93b97000 - 0x7fff93bbeff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff93bbf000 - 0x7fff93c3dff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff93cae000 - 0x7fff93ccffff com.apple.Ubiquity (1.2 - 243.10) <F97D3A33-2C8B-3CFF-AF75-A74866D42853> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff93cd0000 - 0x7fff93e7efff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff9464d000 - 0x7fff9471fff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff94720000 - 0x7fff94721ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
0x7fff94722000 - 0x7fff9476ffff com.apple.CoreMediaIO (306.0 - 4151.1) <583789FD-1AB3-3436-9B92-FC78B1FBDACD> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff947b5000 - 0x7fff947d6ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff947d7000 - 0x7fff947edfff com.apple.MultitouchSupport.framework (235.29 - 235.29) <617EC8F1-BCE7-3553-86DD-F857866E1257> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff947ee000 - 0x7fff947eefff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff947ef000 - 0x7fff94802ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff94803000 - 0x7fff9485aff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff94867000 - 0x7fff9486dfff libGFXShared.dylib (8.6.1) <CF55E720-1B9E-3E24-A1DA-7FA8B261CD8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff9486e000 - 0x7fff9486efff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff9486f000 - 0x7fff948cbfff com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff948cc000 - 0x7fff94b51ff7 com.apple.RawCamera.bundle (4.03 - 676) <21D098D4-35EC-3495-9227-2DA19B9BD640> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff94b52000 - 0x7fff94c47fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff94c8d000 - 0x7fff94ca7fff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff94ca8000 - 0x7fff94da5ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff94dee000 - 0x7fff94e0bfff com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff94e0c000 - 0x7fff94e18fff libCSync.A.dylib (328.0.4) <D49C5371-6BCC-32F6-9013-BFF2E924B790> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff94e19000 - 0x7fff94f33fff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff94f34000 - 0x7fff94f3ffff com.apple.CommonAuth (3.0 - 2.0) <74A86DDD-57D0-3178-AB74-E1F31DBFFC39> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff94f51000 - 0x7fff94f87fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff94f88000 - 0x7fff950fcfff com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff950fd000 - 0x7fff950fefff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff950ff000 - 0x7fff950fffff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff95100000 - 0x7fff951c5ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff951c6000 - 0x7fff951e5ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff951e6000 - 0x7fff951e6fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff951e7000 - 0x7fff9522afff com.apple.RemoteViewServices (2.0 - 80.5) <F3A897C9-A277-3B56-8FB3-2BC2C10C33BF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff9527b000 - 0x7fff95401fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff95402000 - 0x7fff95493fff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff95494000 - 0x7fff954cafff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff954cb000 - 0x7fff954d3ff7 libsystem_dnssd.dylib (379.34) <F0AE5B8E-C7CC-3393-927F-B65DB04016AA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff954d4000 - 0x7fff956d4fff libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
0x7fff956d5000 - 0x7fff957feff7 com.apple.avfoundation (2.0 - 361.25) <1F5CACA6-9CF3-3FAB-BDE1-E6CC96A63FF7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff958f9000 - 0x7fff9591bff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9591c000 - 0x7fff95c4cff7 com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff95c9d000 - 0x7fff96445fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff96446000 - 0x7fff966e0ff7 com.apple.JavaScriptCore (8536 - 8536.26.7) <ADAD1276-675A-3000-B746-560A2EB596A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff966e1000 - 0x7fff966e1fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff96765000 - 0x7fff967b4ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff967b9000 - 0x7fff967e1fff libJPEG.dylib (845) <A32618D7-FB91-3EE2-A105-5407B2F3F8D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff967e2000 - 0x7fff96880ff7 com.apple.ink.framework (10.8.2 - 150) <84B9825C-3822-375F-BE58-A753444FBDE2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 367
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=201.3M resident=146.4M(73%) swapped_out_or_unallocated=54.9M(27%)
Writable regions: Total=81.2M written=1960K(2%) resident=22.1M(27%) swapped_out=0K(0%) unallocated=59.1M(73%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 152K
CG image 12K
CG shared images 1216K
CoreImage 4K
CoreServices 1856K
MALLOC 52.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 80K
OpenCL 8K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 16.1M
__DATA 16.5M
__IMAGE 528K
__LINKEDIT 55.7M
__TEXT 145.6M
__UNICODE 544K
mapped file 45.0M
shared memory 308K
=========== =======
TOTAL 402.2M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc517, 0x14200000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
Thanks very much!Okay, well, the Diamond displaylink for the second monitor looks like it was the culprit. I uninstalled and Preview (and Parallels) is now working again.
So, that leads to the next topic. I did a bunch of research and it looks like there is no way to hook a second monitor up to my MacBook Pro (not Retina). Besides this Diamond thing I've also tried Matrox DualHead2Go, which I couldn't get to work despite several hours on the phone with customer support. Is there no option? -
Hi all,
I'm pretty new to Illustrator and I'm currently using Illustrator CS6 v16.0.0 x32 on Windows 7. I'm having an issue where it's not letting me open any documents or basically use it... hence the long description:
When I load the program, everything looks okay. But when I go to File --> New (to create a new file, or even use one from a template) the program crashes. I get an error message that says: "Adobe Illustrator has stopped working - A problem caused the program to stop working correctly. Please close the program." This error has occurred even when opening existing .ai or .pdf files so I can't open anything at the moment.
Originally, v16.0.2 was working and then I installed the v16.0.3 update. I didn't use it for a few days after the update and then I created a new document but it started crashing and not saving. I was able to isolate it to at least changing rectangle colors. For example, I drew a box filled with red and saved the file. Then I drew another box filled with blue on the same artboard and when I went to save the file the program would crash. However, I was able to save when I drew multiple red boxes. But once I put a blue box, it wouldn't work. [I don't recall what the error message was, if there was one, since I now have a different issue where I can't open anything]
I wasn't exactly sure what was causing that so I thought I would uninstall Illustrator and install the v16.0.2 update to it and leave it at that for the moment. So I used the Windows Remove Program and removed Illustrator. I also at some point ran the Adobe Cleanup tool for removing trial versions just to have all my bases covered. I also removed anything else from Adobe that came with Illustrator (like Bridge, Reader, Acrobat, AIR, etc) just in case. Some of those programs probably did not come bundled with Illustrator.
I re-downloaded the files from Adobe (the Akamai Download Manager kept crashing so I had to do the regular download) and then I extracted them and ran it. It initialized the install and everything seemed to install fine, the same way I did it the first time. I put in the serial number, etc and then I was not able to open any documents. I ran the v16.0.2 update and had the same problem.
So then I uninstalled everything again and used the Adobe Download Manager to download the trial version of Illustrator CS6 and was not able to open any documents there either once it was installed. This leads me to believe it may be something specific to my computer or some setting somewhere?
Does anyone have any ideas?Hi Myelenium,
Thanks for the info about Event Viewer!
It's showing this message:
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e762b
Faulting module name: AGM.dll, version: 4.26.20.19822, time stamp: 0x4f56925c
Exception code: 0xc0000005
Fault offset: 0x0024ed0b
Faulting process id: 0x1a58
Faulting application start time: 0x01cddf8abaeab2fc
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\AGM.dll
So I searched the forums for any previous AGM.dll posts and tried resetting the preferences (through Alt+Ctrl+Shift) and deleting the entire Adobe Illustrator CS6 Settings folder. I opened Illustrator again and moved some panels around to save a new AIPrefs folder but I was still unable to open any documents.
Then I tried the next step listed here:
http://forums.adobe.com/message/4687911#4687911
And removed the Printer that I usually use and it seems like that did the trick! Yay! -
Word 2013 (64-bit on Win8.1 64-bit) crashes crashes on opening any document by double-click
Very much like thread
https://social.technet.microsoft.com/Forums/office/en-US/2e9b63f5-7c94-44f6-9177-f936d980388a/word-2010-64bit-on-win7-64bit-crashes-crashes-on-opening-any-document-by-doubleclick?forum=officesetupdeployprevious I experience the same problem with Word
2013 on Win 8.1. As I don't need them, all add-ons where disabled. The document opens proper in the 64-bit Mac Office 2011
There is not GUI error message. Office was freshly installed. In the event log there are only the normal messages from Security-SPP. Are there other source of logging that could hint in the proper direction?Hi,
Since the issue isn't related to Add-ins, please perform a clean boot to determine whether background programs are interfering with Word:
1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click
Search.
2. Type msconfig in the search box, and then tap or click
msconfig.
3. On the Services tab of the System Configuration dialog box, tap or click to select the
Hide all Microsoft services check box, and then tap or click
Disable all.
4. On the Startup tab of the System Configuration dialog box, tap or click
Open Task Manager.
5. On the Startup tab in Task Manager, for each startup item, select the item and then click
Disable.
6. Close Task Manager.
7. On the Startup tab of the System Configuration dialog box, tap or click
OK, and then restart the computer.
More information about clean boot can be found in this kb below:
http://support.microsoft.com/kb/929135
You will also need to read the section "What is next when I have a clean boot environment?" to troubleshoot the problem.
As you mentioned, if you find any threads that indicates the updates aggravate the problem, would you please share the thread link with me?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Getting error message while trying to open any document in the library
Hello,
I am getting the following error message when trying to open any document in the Library. The Workspace name is Contract Lifecycle Management for Public Sector
Error
System error. Please re-try your action. If you continue to get this error, please contact the Administrator.
Oracle Access Manager Version: 11.1.1.3.0
Copyright © 1996,2010, Oracle and/or its affiliates. All rights reserved.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.Ram,
The error was coming fro OAM which is the authentication system for BeehiveOnline. I suspect but cannot confirm that you have a cookie in the browser that has a different identity from the one you need - maybe you have logged into another OAM OIDin another system.
If you clear cache in your browser or use a different one I think the problem will go away. If you are unsure how to clear cookies you could go to one of the websites like otn.oracle.com and log out of your account - that will flush out the authentication cookies.
Phil -
Acrobat will not open any documents, HELP! Thank you!
Adobe Acrobat will not open any documents, it tells me it is a trial, I click on license product and get a thank you for your Adobe Cloud subscription... but then when I try to open a pdf I get the same message it just keeps looping from trial will run out in 7 days to trial will run out in 13 days and I can never open a pdf. I am going to try and uninstall and reinstall. For most of us, not being able to open a pdf is comparable to not being able to work. This is totally UNacceptable. Clients and bosses are counting on my being able to do my job, I can't say to them, "Oh well the dog "Adobe" ate my homework." PLEASE fix this Adobe! Thank you.
Here is a screen shot of the messages...
I uninstalled, rebooted, reinstalled from Adobe Application Manager, thought all was great when it asked for my user name and password, then when I clicked Launch... same issue. FRUSTRATING! Any one have a fix? I even created a pdf using InDesign, made sure I had View PDF after exporting checked and still got that awful Trial box. The pdf did show up in my documents, but I can not open it.
Any help would be greatly appreciated. Thank you!Thank you Manish-Sharma, I followed the instruction in the thread, and for the first time in a week I can actually open a PDF. I am not sure if this will be a permanant fix, we will see on the 30 day mark. I really appreciate that you read my question and gave me an answer that allowed me to open Acrobat. I also opened Photoshop, InDesign, Illustrator and AfterEffects. They all opened with the exception of a small glitch when I opened Illustrator which was cleared up in moments. See screetshot.
Thank you again! Much appreciated! -
After clean install Preview and MS Word won't open any documents.
Did a clean install of Mavericks. Restored my files from dropbox. (thousands of pdf and word files, doc. and docx)
Now, preview and MS Word won't open any documents.
Preview fails to open PDF so as MS Word fails to open any doc or docx file. Both crash on launch (not responding).
The only way to open the files is renaming them.
Try to delete the .plist (preview and Word), dont work.
Anyone know how to fix?Hi Myelenium,
Thanks for the info about Event Viewer!
It's showing this message:
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e762b
Faulting module name: AGM.dll, version: 4.26.20.19822, time stamp: 0x4f56925c
Exception code: 0xc0000005
Fault offset: 0x0024ed0b
Faulting process id: 0x1a58
Faulting application start time: 0x01cddf8abaeab2fc
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\AGM.dll
So I searched the forums for any previous AGM.dll posts and tried resetting the preferences (through Alt+Ctrl+Shift) and deleting the entire Adobe Illustrator CS6 Settings folder. I opened Illustrator again and moved some panels around to save a new AIPrefs folder but I was still unable to open any documents.
Then I tried the next step listed here:
http://forums.adobe.com/message/4687911#4687911
And removed the Printer that I usually use and it seems like that did the trick! Yay!
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